Tips certification
Behavioral cues include what four categories - CORRECT ANSWER--lowered
inhibitions
-impaired judgement
-slowed reactions
-loss of coordination
Examples of behavior that suggest lowered inhibitions ... - CORRECT ANSWER--mood
swings
-over confidence
-boisterousness or extreme loudness
-risk taking or other out of character displays
Impaired judgement - CORRECT ANSWER--one does something they wouldn't
normally do that are also inappropriate...
-using foul language
-telling off-color jokes
-annoying other people
Slowed reactions - CORRECT ANSWER--glassy, unfocused eyes
-slurred speech
-very slow speech or movement
-forgetfulness of that they are talking about
Penalties for underage alcohol sales include - CORRECT ANSWER--fines
-arrest
-jail time
-financial judgements
If you sell to an ynderage customer... - CORRECT ANSWER-You are responsible for
your own actions and will be held accountable. Your employer is not required to cover
your fines..etc.
Define "reasonable efforts" - CORRECT ANSWER-Actions you take to prevent illegal
alcohol sales and other alcohol related problems
Reasonable efforts does not protect you from punishment if you serve illegally but... -
CORRECT ANSWER-They reduce the likelihood that you will serve alcohol illegally
Examples of reasonable efforts include - CORRECT ANSWER--check id
-get trained in a responsible alcohol server course
, -suggest food
-monitor guests
-refuse service
-ask questions
-call the police
-call a cab
-suggest non alcoholic drinks
-post signs
-... And more
The id must be current to be accepted... - CORRECT ANSWER-... An expired id is not
acceptable even if the date of birth indicates legal age
Commonly acceptable forms of id - CORRECT ANSWER--drivers license
-state issues id card
-military id
-passport
-green card
3 steps to properly check an id - CORRECT ANSWER--verify the information
-check for alterations
-establish id ownership
Signs of id alterations or tampering include - CORRECT ANSWER--mismatched type
-cut, torn or frayed lamination
-unusual or missing information
-size variations
How do you prove the id belongs to the customer ? - CORRECT ANSWER--ask
questions about info on the id the proper owner would be able to answer quickly. Such
as "whats your address?"
-ask a friend of the customer what his/her name is
-ask for a second form of id
Types of illegal alcohol sales - CORRECT ANSWER--underage
-third party
-visibly intoxicated
Common negligence laws - CORRECT ANSWER--not specific to alcohol sales
-can be applied to illegal alcohol sales
-based on prior court cases
-set a standard for what a reasonablr person would do to prevent a problem
-exist in every jurisdiction
Dram shop liability laws - CORRECT ANSWER--specific to alcohol sales
-apply only to licensees and their employees
Behavioral cues include what four categories - CORRECT ANSWER--lowered
inhibitions
-impaired judgement
-slowed reactions
-loss of coordination
Examples of behavior that suggest lowered inhibitions ... - CORRECT ANSWER--mood
swings
-over confidence
-boisterousness or extreme loudness
-risk taking or other out of character displays
Impaired judgement - CORRECT ANSWER--one does something they wouldn't
normally do that are also inappropriate...
-using foul language
-telling off-color jokes
-annoying other people
Slowed reactions - CORRECT ANSWER--glassy, unfocused eyes
-slurred speech
-very slow speech or movement
-forgetfulness of that they are talking about
Penalties for underage alcohol sales include - CORRECT ANSWER--fines
-arrest
-jail time
-financial judgements
If you sell to an ynderage customer... - CORRECT ANSWER-You are responsible for
your own actions and will be held accountable. Your employer is not required to cover
your fines..etc.
Define "reasonable efforts" - CORRECT ANSWER-Actions you take to prevent illegal
alcohol sales and other alcohol related problems
Reasonable efforts does not protect you from punishment if you serve illegally but... -
CORRECT ANSWER-They reduce the likelihood that you will serve alcohol illegally
Examples of reasonable efforts include - CORRECT ANSWER--check id
-get trained in a responsible alcohol server course
, -suggest food
-monitor guests
-refuse service
-ask questions
-call the police
-call a cab
-suggest non alcoholic drinks
-post signs
-... And more
The id must be current to be accepted... - CORRECT ANSWER-... An expired id is not
acceptable even if the date of birth indicates legal age
Commonly acceptable forms of id - CORRECT ANSWER--drivers license
-state issues id card
-military id
-passport
-green card
3 steps to properly check an id - CORRECT ANSWER--verify the information
-check for alterations
-establish id ownership
Signs of id alterations or tampering include - CORRECT ANSWER--mismatched type
-cut, torn or frayed lamination
-unusual or missing information
-size variations
How do you prove the id belongs to the customer ? - CORRECT ANSWER--ask
questions about info on the id the proper owner would be able to answer quickly. Such
as "whats your address?"
-ask a friend of the customer what his/her name is
-ask for a second form of id
Types of illegal alcohol sales - CORRECT ANSWER--underage
-third party
-visibly intoxicated
Common negligence laws - CORRECT ANSWER--not specific to alcohol sales
-can be applied to illegal alcohol sales
-based on prior court cases
-set a standard for what a reasonablr person would do to prevent a problem
-exist in every jurisdiction
Dram shop liability laws - CORRECT ANSWER--specific to alcohol sales
-apply only to licensees and their employees
