What is Employee Relations? correct answers The activities that establish and maintain positive
employee-employer relationships and contribute to satisfaction, productivity, motivation, morale,
discipline, and a positive and cohesive work environment.
Under employee relations we have: correct answers Employee Policies
Employee Recognition Programs
Employee Assistance Programs
Employee Voice Programs
Employee Rights
Disciplinary Processes
How do you ensure fair treatment? correct answers Distributive Justice.
Procedural Justice.
Interactional Justice.
What is distributive justice? correct answers perceived fairness of the amount and allocation of
rewards among individuals
What is procedural justice? correct answers perceived fairness of the process used to determine
the distribution of rewards
what is interactional justice? correct answers the degree to which people are treated with respect,
kindness, and dignity in interpersonal interactions
Policies to Ensure Fair Treatment? correct answers Have written policies.
Widely disseminate them.
, Provide relevant training.
Secure acknowledgement.
What is employment at will? correct answers Allows employer or employee to terminate the
relationship anytime
what are the exceptions to Employment at Will? correct answers Public policy exception,
implied-contract exception, and implied covenant of good faith and fair dealing exception.
What is Employee Assistance Program (EAP)? correct answers
EAPs typically provide assistance with what? correct answers Alcohol or substance abuse.
Child or elder care.
Relationship challenges (divorce).
Financial or legal problems.
Wellness matters.
Nurse advice lines.
Basic legal assistance.
Adoption assistance.
Traumatic events, e.g., workplace violence.
what is Employee Voice? correct answers The means by which employees communicate their
views to their employer
types of Employee Voice? correct answers Informal employee voice mechanisms.
Formal employee voice mechanisms.
Functions of Employee-Voice Systems? correct answers Ensure fair treatment of employees.