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Consumption utility measures how much you like a product or service,
ignoring the effects of price and the inconvenience of obtaining the product
or service. What are the two subcomponents of "consumption utility"? - 🧠
ANSWER ✔✔Performance and Fit
What are the two subcomponents of inconvenience? - 🧠 ANSWER
✔✔Location and Timing
: A fast-food restaurant promising a meal in two minutes or less attempts to
cater to which dimension of the customer utility function? - 🧠 ANSWER
✔✔Timing
Which of the following indicates that a car manufacturing company is
prioritizing "fit" dimension of customer utility? - 🧠 ANSWER ✔✔It sells cars
in several different colors -- from very popular to very obscure
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,: Panos' Pizza shop prepares standard pizzas for its customers even
before customers place order, whereas at Julie's Pizza shop customers
order pizzas by specifying all the toppings they want in the pizza. At
Julies's Pizza shop there is usually a line of customers waiting for their
orders, whereas as Panos' Pizza shop customers do not have to wait
much. This example illustrates the following strategic trade-off: - 🧠
ANSWER ✔✔Fit vs Timing
A mattress manufacturing company sells its mattresses only online through
a website at "shockingly low" prices as compared to mattress retail stores.
It is able to achieve such low prices by selling directly to customers rather
than through a retailer. The company is sacrificing __________ dimension
of the utility to better serve ___________ dimension - 🧠 ANSWER
✔✔Time, Price
Subway promises its customers highly customized and freshly prepared
sandwiches. Which of the following changes align with Subway's strategy?
- 🧠 ANSWER ✔✔Offering to toast vegetables along with toasting bread
and cheese
McDonalds promises to offer its customers fast delivery of inexpensive food
items (such as burgers). The change of offering custom made burgers is
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, not aligned with this strategy because of which of the following reasons? -
🧠 ANSWER ✔✔Custom made burgers will increase time and cost
Efficient frontier is characterized by: - 🧠 ANSWER ✔✔All the companies
that are more profitable than other companies
Hotel Price Reviews (1 = worst . . . 5 = best)
H1 $100 2
H2 $250 5
H3 $200 4
H4 $150 2 - 🧠 ANSWER ✔✔H4 is Pareto dominated by H1
Which of the following is a resource in pizza making process at a Pizza
restaurant?
A. Pizza boxes B. Oven C. Pizza D. Customer orders - 🧠 ANSWER
✔✔Oven
An example of a flow unit at a fast-food restaurant is: - 🧠 ANSWER ✔✔the
customers
Arrivals and departures to an UrgentCare clinic are collected and reported
below:
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