MIS 180 SDSU OREGON CH 3 Exam
Questions With All Correct & Verified
Answers
Digital Darwinism Correct answer-implies that organizations which cannot adapt to the new
demands placed on them for serving in the information age are doomed
Disruptive Technology Correct answer-new way if doing things that initially do not meet the needs
of existing consumers
1. Enter the marketplace at the low-end
2. A new way of doing things that initially doesn't
3. Tend to open new markets and destroy old ones
EXAMPLES: SONY, Dell, J&J, Walmart, Cisco, Procter and Gamble
NOT EXAMPLE: Sears, Xero, BPM
Sustaining Technology Correct answer-Produces an improved product customers are eager to buy
Provide faster cheaper products in established markets
Lead by incumbent companies
don't usually lead in markets opened by disruptive technology
EXAMPLES: faster car, larger hard drive
Innovator's Dilemma Correct answer-Established companies can take advantage of disruptive
technology without hindering relationships
Interent Correct answer-One of the biggest forces changing business
Massive network that connects users all over to communicate
World Wide Web (Www) Correct answer-Correlates and disseminates information
Provides access to internet information through documents including test graphics, audio that use
special formatting
Ecommerce Correct answer-Buying and selling of goods and services over internet
Ebussiness Correct answer-Includes commerce and all activities related to internal and external
business operations
Attracts new customers
low start costs
serve customer accounts
collar w partners
exchange real time information
Catalyst for Ebussiness Correct answer-Expanding global research
opening new markets
reducing costs
improving operations
improving effectiveness
Web browsers Correct answer-Allows users to access the WWW
Delivers animation, graphics, build web applications
, Hypertext Transport Protocol Correct answer-Internet protocol web browsers use to request and
display web images (URLS)
Reason for growth of the WWW Correct answer-Microcomputer revolution
advancements in networking
easy browser software
speed
convince low cost email
web pages easy t create and are flexible
Paradigm Shift Correct answer-New radical form of business enters the market that reshapes the
way companies behave
mass customization Correct answer-Ability of an organization to tailor its products or services to
the customers specifications
opens new markets
EXAMPLE: M&M being able to customize their colors of candies
Personalization Correct answer-When a company knows enough about a customer's likes and
dislikes that it can fashion offers move likely to appeal
Opens new markets
EXAMPLE: Amazon
Long-tail Correct answer-Tail of a a sales curve
business strategy demonstrates niche products have viable and profitablitity using ebusiness
In traditional sales models, a store is limited to shelf space and suppliers won't buy niche products
only some buyers with buy
more specific customer wats
EXAMPLE: Netflix, Amazon Ebay
Intermediary Correct answer-Agents software or business that provide a trading infrastructure to
bring buyers and sellers together
Disintermediation Correct answer-When business sells directly to the customer with no
intermediary
Creates shorter order process, adds value with reduced cost and more efficient and responsive
EXAMPLE: Travel agent - now people buy trips them selves online cheaper
Reintermediation Correct answer-Steps are added to the value chain as new players find ways to
add value to the business process
When Ebusiness matures
Cybermediation Correct answer-Creation of new kinds of itermediaries
EXAMPLE: Comparison shopping sights, citibank
MIS Metrics Correct answer-Measures revenue generated by web traffic, # of new customers
acquired by web traffic, reductions in customer service calls resulting from web traffic
visitor metrics
exposure metrics
visit metrics
Questions With All Correct & Verified
Answers
Digital Darwinism Correct answer-implies that organizations which cannot adapt to the new
demands placed on them for serving in the information age are doomed
Disruptive Technology Correct answer-new way if doing things that initially do not meet the needs
of existing consumers
1. Enter the marketplace at the low-end
2. A new way of doing things that initially doesn't
3. Tend to open new markets and destroy old ones
EXAMPLES: SONY, Dell, J&J, Walmart, Cisco, Procter and Gamble
NOT EXAMPLE: Sears, Xero, BPM
Sustaining Technology Correct answer-Produces an improved product customers are eager to buy
Provide faster cheaper products in established markets
Lead by incumbent companies
don't usually lead in markets opened by disruptive technology
EXAMPLES: faster car, larger hard drive
Innovator's Dilemma Correct answer-Established companies can take advantage of disruptive
technology without hindering relationships
Interent Correct answer-One of the biggest forces changing business
Massive network that connects users all over to communicate
World Wide Web (Www) Correct answer-Correlates and disseminates information
Provides access to internet information through documents including test graphics, audio that use
special formatting
Ecommerce Correct answer-Buying and selling of goods and services over internet
Ebussiness Correct answer-Includes commerce and all activities related to internal and external
business operations
Attracts new customers
low start costs
serve customer accounts
collar w partners
exchange real time information
Catalyst for Ebussiness Correct answer-Expanding global research
opening new markets
reducing costs
improving operations
improving effectiveness
Web browsers Correct answer-Allows users to access the WWW
Delivers animation, graphics, build web applications
, Hypertext Transport Protocol Correct answer-Internet protocol web browsers use to request and
display web images (URLS)
Reason for growth of the WWW Correct answer-Microcomputer revolution
advancements in networking
easy browser software
speed
convince low cost email
web pages easy t create and are flexible
Paradigm Shift Correct answer-New radical form of business enters the market that reshapes the
way companies behave
mass customization Correct answer-Ability of an organization to tailor its products or services to
the customers specifications
opens new markets
EXAMPLE: M&M being able to customize their colors of candies
Personalization Correct answer-When a company knows enough about a customer's likes and
dislikes that it can fashion offers move likely to appeal
Opens new markets
EXAMPLE: Amazon
Long-tail Correct answer-Tail of a a sales curve
business strategy demonstrates niche products have viable and profitablitity using ebusiness
In traditional sales models, a store is limited to shelf space and suppliers won't buy niche products
only some buyers with buy
more specific customer wats
EXAMPLE: Netflix, Amazon Ebay
Intermediary Correct answer-Agents software or business that provide a trading infrastructure to
bring buyers and sellers together
Disintermediation Correct answer-When business sells directly to the customer with no
intermediary
Creates shorter order process, adds value with reduced cost and more efficient and responsive
EXAMPLE: Travel agent - now people buy trips them selves online cheaper
Reintermediation Correct answer-Steps are added to the value chain as new players find ways to
add value to the business process
When Ebusiness matures
Cybermediation Correct answer-Creation of new kinds of itermediaries
EXAMPLE: Comparison shopping sights, citibank
MIS Metrics Correct answer-Measures revenue generated by web traffic, # of new customers
acquired by web traffic, reductions in customer service calls resulting from web traffic
visitor metrics
exposure metrics
visit metrics
