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Terms in this set (37)
,Which of the C. Gain-sharing performance
following bonuses
contract clauses Because the outsourcer will share a
should an percentage of the achieved savings
outsourcing there is finanical incentive to go
provider seek to above and beyond
minimize to cost
and improve
service levels
A Operating
systems and
hardware refresh
frequenices
B. Penalities for
noncompliance
C. Gain-sharing
performance
bonuses
D. Charges tied
to variable cost
metrics
,Which of the D. The level of stakeholder
following is the statisfaction with IT personnel skills
best metric of IT and expertis
resource Stakeholders satsifaction is the
performance ultimate goal if you get that correct
A.IT personnel than you are meeting objectives
turnover
B. The
percentage of IT
personnel
certified
according to job
needs
C. The frequency
of job rotation
D. The level of
stakeholder
statisfaction with
IT personnel
skills and
expertise
, Which of the D. Aligning IT resources to ensure
following is the project success
PRIMARY The ulitmate goal is to meet the
objective of IT needs of the business and to ensure
resource that you have the resources
management positioned to succeed.
A. Ensuring
personnel
availability
B. Identifying
sourcing
alternatives
C. Identifying
strategic job
categories
D. Aligning IT
resources to
ensure project
success