1
BUSINESS STUDIES
GRADE 12
JUNE 2025
EXAM
PAPER 1
These notes were compiled using exam kits from: JUN NSC/DBE 2023, IMPAQ JUN 2021 &
JUN NSC/DBE 2022, TERM 2 LEARNER - BOOKLET 2024, SC/NSC DBE/May/June 2024
This information/answers come from the memorandum (there are more possible answers).
Some information is repeated - I want to show you the different ways the same information
is asked. I encourage you to answer the calculation/illustration.
NOTE: You MUST study Term 1’s notes with Paper 1 ‘s notes. If you haven’t purchased term
1’s notes, please contact .
Good luck: Juffrou Ansie
CONTENTS
1. Contextual questions
2. Legislation
3. Business strategies
4. Human resources function
5. Quality of performance
@ Juffrou_Ansie
, 2
Business Environments &
BUSINESS OPERATIONS
Contextual questions
Compensation for This Act promotes comprehensive safety regulations for
Occupational Injuries and employers and employees in the workplace
Diseases Amendment
Act, 1997 (Act 61 of 1997)
Unemployment A mandatory benefit that provides short-term financial
insurance fund assistance to employees who lose their jobs due to illness.
Market development Market development aims to sell existing products in a new
market. Businesses focus on selling existing products into
the existing market to increase market share.
Recruitment Find potential candidates for available vacancies
Public relations function Provide regular press releases to the community
Unbundling The sale of some assets that are no longer profitable
Screening Attempt to eliminate unsuitable applicants
Apprenticeships Agreement between a learner/student and an employer/a
training provider to use the workplace as an active learning
environment.
Social Responsibility Provides for the measurement of KMV/KMI compliance of
Index (SRI) companies helping managers to improve their KMV/KMI
performance. It is an index used by the JSE to inform
investors about the corporate sustainability policies and
practices of businesses.
Corporate Social Corporate Social Investment (CSI) the investment of
Investment (CSI) corporate funds/other assets for the core purpose of
achieving social outcomes.
@ Juffrou_Ansie
, 3
Corporate Social Corporate Social Responsibility (CSR) how the business
Responsibility (CSR) manages its processes, including time and effort, to
positively influence all the stakeholders of the business
Total Quality Total Quality Management (TQM) an integrated
Management (TQM) system/methodology/process applied throughout the
organization, which helps to design/produce/provide quality
products and services to customers.
WFIS (Centre for WFIS/FICA South Africa's primary anti-money laundering
Financial Intelligence and anti-terrorist financing legislation.
Act )/FICA
Business sectors The different categories of business enterprises based on
the type of business/production activity carried out.
Tertiary sector Provide final products and services to customers.
Secondary sector Focus on the production/Processing/conversion/
transformation of natural resources/raw materials into semi-
final/final products.
Primary sector Extract/exploit/gather/harvest natural resources/ raw
materials from the earth.
Services An action/performance of intangible activities offered by one
party to another
Business environments
Business Sectors
Primary, secondary and tertiary sectors @Impaq JUN2024
@ Juffrou_Ansie
BUSINESS STUDIES
GRADE 12
JUNE 2025
EXAM
PAPER 1
These notes were compiled using exam kits from: JUN NSC/DBE 2023, IMPAQ JUN 2021 &
JUN NSC/DBE 2022, TERM 2 LEARNER - BOOKLET 2024, SC/NSC DBE/May/June 2024
This information/answers come from the memorandum (there are more possible answers).
Some information is repeated - I want to show you the different ways the same information
is asked. I encourage you to answer the calculation/illustration.
NOTE: You MUST study Term 1’s notes with Paper 1 ‘s notes. If you haven’t purchased term
1’s notes, please contact .
Good luck: Juffrou Ansie
CONTENTS
1. Contextual questions
2. Legislation
3. Business strategies
4. Human resources function
5. Quality of performance
@ Juffrou_Ansie
, 2
Business Environments &
BUSINESS OPERATIONS
Contextual questions
Compensation for This Act promotes comprehensive safety regulations for
Occupational Injuries and employers and employees in the workplace
Diseases Amendment
Act, 1997 (Act 61 of 1997)
Unemployment A mandatory benefit that provides short-term financial
insurance fund assistance to employees who lose their jobs due to illness.
Market development Market development aims to sell existing products in a new
market. Businesses focus on selling existing products into
the existing market to increase market share.
Recruitment Find potential candidates for available vacancies
Public relations function Provide regular press releases to the community
Unbundling The sale of some assets that are no longer profitable
Screening Attempt to eliminate unsuitable applicants
Apprenticeships Agreement between a learner/student and an employer/a
training provider to use the workplace as an active learning
environment.
Social Responsibility Provides for the measurement of KMV/KMI compliance of
Index (SRI) companies helping managers to improve their KMV/KMI
performance. It is an index used by the JSE to inform
investors about the corporate sustainability policies and
practices of businesses.
Corporate Social Corporate Social Investment (CSI) the investment of
Investment (CSI) corporate funds/other assets for the core purpose of
achieving social outcomes.
@ Juffrou_Ansie
, 3
Corporate Social Corporate Social Responsibility (CSR) how the business
Responsibility (CSR) manages its processes, including time and effort, to
positively influence all the stakeholders of the business
Total Quality Total Quality Management (TQM) an integrated
Management (TQM) system/methodology/process applied throughout the
organization, which helps to design/produce/provide quality
products and services to customers.
WFIS (Centre for WFIS/FICA South Africa's primary anti-money laundering
Financial Intelligence and anti-terrorist financing legislation.
Act )/FICA
Business sectors The different categories of business enterprises based on
the type of business/production activity carried out.
Tertiary sector Provide final products and services to customers.
Secondary sector Focus on the production/Processing/conversion/
transformation of natural resources/raw materials into semi-
final/final products.
Primary sector Extract/exploit/gather/harvest natural resources/ raw
materials from the earth.
Services An action/performance of intangible activities offered by one
party to another
Business environments
Business Sectors
Primary, secondary and tertiary sectors @Impaq JUN2024
@ Juffrou_Ansie
