Promo Sports Test Exam Questions With 100%
Verified Correct Answers.
B2B (business-to-business)
An Investment, the process of selling merchandise or services from one business to another
B2C
Discretionary Spending, the process in which businesses sell to consumers
Scripted Outline
Details the prescribed language used by sellers at certain points in the conversation, while
providing a road map for other parts of the call.
Sales Script
Prescribed language used by sellers when speaking to prospects.
I/My Statement
Story that describes a personal experience or the experience of someone else.
Agenda
Customized game plan for the sales call or meeting.
Most B2C sales are closed on the first call.
false
Effective sellers, particularly early in their career, never just "wing it."
false
When delivering a voice mail, you should NOT _________.
Give the sales pitch on the voice mail
SHOULD:
Talk for less than 30 seconds
, Say something interesting enough to cause the person to call you back
Be short, concise, and interesting
try to earn a callback
A referral is a name of a person or company given to the salesperson as a lead by a
customer.
True
Many professional sport teams and college athletic departments ask their outbound sales
representatives to make no more than 25 calls a day.
false
"Your friend Megan Jackson told me to give you a call" is an example of which opening
philosophy?
referral
You will never make a sale solely off a great introduction, but you can lose a sale with a bad
introduction.
true
A quick way to help establish rapport in the opening of the call is to ________.
Smile
Use an energetic and professional voice
Use the prospect's first name
Reveal information about yourself
If a seller chooses to start the call by moving directly to questions, which question is the
best first question to ask?
What is your favorite memory?
The goal(s) of the opening of a call is/are to _________.
build rapport
Verified Correct Answers.
B2B (business-to-business)
An Investment, the process of selling merchandise or services from one business to another
B2C
Discretionary Spending, the process in which businesses sell to consumers
Scripted Outline
Details the prescribed language used by sellers at certain points in the conversation, while
providing a road map for other parts of the call.
Sales Script
Prescribed language used by sellers when speaking to prospects.
I/My Statement
Story that describes a personal experience or the experience of someone else.
Agenda
Customized game plan for the sales call or meeting.
Most B2C sales are closed on the first call.
false
Effective sellers, particularly early in their career, never just "wing it."
false
When delivering a voice mail, you should NOT _________.
Give the sales pitch on the voice mail
SHOULD:
Talk for less than 30 seconds
, Say something interesting enough to cause the person to call you back
Be short, concise, and interesting
try to earn a callback
A referral is a name of a person or company given to the salesperson as a lead by a
customer.
True
Many professional sport teams and college athletic departments ask their outbound sales
representatives to make no more than 25 calls a day.
false
"Your friend Megan Jackson told me to give you a call" is an example of which opening
philosophy?
referral
You will never make a sale solely off a great introduction, but you can lose a sale with a bad
introduction.
true
A quick way to help establish rapport in the opening of the call is to ________.
Smile
Use an energetic and professional voice
Use the prospect's first name
Reveal information about yourself
If a seller chooses to start the call by moving directly to questions, which question is the
best first question to ask?
What is your favorite memory?
The goal(s) of the opening of a call is/are to _________.
build rapport
