AND VERIFIED A+ GRADED ANSWERS
99% quality represents which Sigma level of quality?
A 3.4
B 3.8
C6
D 99 - ---Answers----B
Benefits from reducing variation in a process include improved
process capability, decreased costs, and which of the
following?
A A change of customer requirements
B Improvement of the company's culture
C A revised project charter
D Reduced Defects per Million Opportunities (DPMO) - ---
Answers----B
Which of the following statements regarding Six Sigma is
correct?
A Applies only to manufacturing
B Works best in financial processes
C Reduces variation and eliminates defects
D Focuses only on statistical measurement - ---Answers----
C
,Which term describes the Six Sigma Methodology used for
process improvement?A Process Problem Improvement (PPI)
B Define, Measure, Analyze, Improve, Control (DMAIC)
C Process Quality Management and Improvement (PQMI)
D Design for Six Sigma (DFSS) - ---Answers----B
Which one of the following terms describes the product or
service characteristics that are defined by the customer
(internal or external) as important to their needs?
A Critical to Quality Variables
B Critical to Solution Variables
C Quality Management Directives
D Critical Operational Variables - ---Answers----A
Which factor should be considered when selecting
improvement projects?
A Order of project submittal
B The impact on the Human Resources department
C Alignment with business strategy and goals
D How success will be rewarded - ---Answers----C
Six Sigma has been described as a commitment to your
customers, a statistical measurement of processes, and which
of the following?
A A faddish theoretical method of quality management
B A way to increase variation
,C A method to speed up the process
D A management framework for thinking about process
economics, quality, and customers - ---Answers----D
In which stage of the Six Sigma Methodology are the
customer's requirements identified?
A Improve
B Analyze
C Define
D Control - ---Answers----C
For a process running at the six sigma level of quality, which
one of the following represents the equivalent Defects per
Million Opportunities (DPMO) value?
A 66,810
B 10,000
C 3.4
D 6,000 - ---Answers----C
Which term can be used to measure the capability of a
process?
A Defects per Million Opportunities (DPMO)
B Process Quality
C Just in Time (JIT)
D Design of Experiments (DOE) - ---Answers----A
, Which statement about Lean implementation is false?
A When Lean and Six Sigma are combined the results are
powerful.
B Lean minimizes customer value and maximizes waste.
C Lean promotes shorter cycle times, faster process times,
and higher quality.
D Lean implementation is appropriate for office and service
organizations. - ---Answers----B
Lean manufacturing is most concerned with which one of the
following?
A Reducing waste
B Reducing people
C Eliminating bottlenecks in a process - ---Answers----A
When implementing Lean which of the following creates value
for the customer?
A By implementing a Push system
B By implementing faster cycle times for non value-added
process steps
C By identifying the Current Value Streams in your company
D Giving the customer what they need, when needed, and of
the quantity needed - ---Answers----D
Lean Goals can be achieved by which of the following?
A Decreasing waiting time by implementing a push system