SECTION 4 STUDY GUIDE WITH COMPLETE
SOLUTION!!
1. You are at the intersection of 155th Street and Amsterdam Avenue in Manhattan
and your passenger wants to go to the Bronx. Which of the following bridges is the
closest connection from Manhattan to Bronx? (Map usage is allowed)
answers: Macombs Dam Bridge
2. Which among the following forms of communication is nonverbal?
answers: Eye contact
3. What is the proper action for a rider who refuses to pay the bus fare?
answers: Inform the rider with the proper fare and let them aboard.
4. A bus operator was interviewed by a friend who works for a local newspaper.
Which of the following must the operator do next?
answers: Refer the friend to the media relations office.
5. There is a bus driver manual that indicates all the necessary protocols for
loading and unloading passengers. What is the last step on picking up passengers at
the bus stop?
answers: Make a final check to confirm all traffic stops before opening the bus
door and signaling students to approach.