BOMI: FUNDAMENTALS OF FACILITIES
MANAGEMENT - CHPT 1 QUESTIONS
AND ANSWERS (GRADED A+)
Facility Management - ANSWER-integrates the principles of business administration,
planning and design, architecture, and behavioral and engineering sciences.
Facility Management
Dev by BOMI - ANSWER-coordinates the physical workplace with the people and work
of an organization. The primary function of facility management is to plan, establish and
maintain a work environment that effectively supports the goals and objectives of the
organization.
Facilities management responsibilities such as evaluating the effectiveness of service,
benchmarking, management of audits, and development of innovative improvements
are all part of what function? - ANSWER-They are all an essential part of facility
management that must be handled diligently
What professional aspect of facility management distinguishes it from related
professions? - ANSWER-Coordination and integration across traditionally separate
disciplinary lines make a professional aspects of facility management different from
related professions
What is the best way for A facility manager to become more proactive and avoid crisis
management? Page 9 - ANSWER-They should participate in their company's
discussions of corporate management issues
How can a facility manager best improve worker productivity? Page 9 and 10 -
ANSWER-Fostering better human performance by providing the environment and tools
that people need to work effectively and efficiently.
What are the three dimensions of quality? Page 12 - ANSWER-Input - understanding
the customers needs and expectations.
Process - taking action to meet/exceed those needs/expectations.
Output - following up to determine if the action was appropriate and if customer is
satisfied.
What percent of a company's capital assets does the average facility department
manage? Page 15 - ANSWER-25%
What do you facilities managers engage in to anticipate and respond appropriately to
current and future business trends? Page 17 - ANSWER-Strategic planning
MANAGEMENT - CHPT 1 QUESTIONS
AND ANSWERS (GRADED A+)
Facility Management - ANSWER-integrates the principles of business administration,
planning and design, architecture, and behavioral and engineering sciences.
Facility Management
Dev by BOMI - ANSWER-coordinates the physical workplace with the people and work
of an organization. The primary function of facility management is to plan, establish and
maintain a work environment that effectively supports the goals and objectives of the
organization.
Facilities management responsibilities such as evaluating the effectiveness of service,
benchmarking, management of audits, and development of innovative improvements
are all part of what function? - ANSWER-They are all an essential part of facility
management that must be handled diligently
What professional aspect of facility management distinguishes it from related
professions? - ANSWER-Coordination and integration across traditionally separate
disciplinary lines make a professional aspects of facility management different from
related professions
What is the best way for A facility manager to become more proactive and avoid crisis
management? Page 9 - ANSWER-They should participate in their company's
discussions of corporate management issues
How can a facility manager best improve worker productivity? Page 9 and 10 -
ANSWER-Fostering better human performance by providing the environment and tools
that people need to work effectively and efficiently.
What are the three dimensions of quality? Page 12 - ANSWER-Input - understanding
the customers needs and expectations.
Process - taking action to meet/exceed those needs/expectations.
Output - following up to determine if the action was appropriate and if customer is
satisfied.
What percent of a company's capital assets does the average facility department
manage? Page 15 - ANSWER-25%
What do you facilities managers engage in to anticipate and respond appropriately to
current and future business trends? Page 17 - ANSWER-Strategic planning
