The Agile Guide to Business Analysis and Planning: Case Study
The Agile Guide
to
Business Analysis and Planning:
from Strategic Plan
to Continuous Value Delivery
AP
LU
Case Study Workshops
S0
2021
01
ALL CHAPTERS INCLUDED
ALL ANSWERS INCLUDED
Copyright © 2021 by Noble Inc. All rights reserved.
Page 1 of 42
, The Agile Guide to Business Analysis and Planning: Case Study
N2N Case Study ................................................................................................................................5
Background ...................................................................................................................................5
Workshops........................................................................................................................................6
Workshop 0 (Optional): Set BA Skills Baseline ............................................................................7
Background ................................................................................................................................7
The Ask.......................................................................................................................................7
Tips.............................................................................................................................................7
Workshop A: Cause-Effect Analysis .............................................................................................8
Textbook reference....................................................................................................................8
Background ................................................................................................................................8
The Ask.......................................................................................................................................8
Workshop B: Vision Statement ....................................................................................................9
AP
Textbook reference....................................................................................................................9
Background ................................................................................................................................9
The Ask.......................................................................................................................................9
Tips.............................................................................................................................................9
Workshop C: Identify Stakeholders............................................................................................10
Textbook reference..................................................................................................................10
LU
The Ask.....................................................................................................................................10
Tips...........................................................................................................................................10
Workshop D: Craft Objectives ....................................................................................................11
Textbook reference..................................................................................................................11
The Ask.....................................................................................................................................11
Tips...........................................................................................................................................11
S0
Workshop E: Identify Hypotheses and Metrics .........................................................................12
Textbook reference..................................................................................................................12
The Ask.....................................................................................................................................12
Tips...........................................................................................................................................12
Workshop F: Seed the Product Backlog .....................................................................................13
Textbook reference..................................................................................................................13
01
Background ..............................................................................................................................13
The Ask.....................................................................................................................................13
Tips...........................................................................................................................................13
Workshop G: Create a Long-term Product Roadmap ................................................................14
Textbook reference..................................................................................................................14
Background ..............................................................................................................................14
The Ask.....................................................................................................................................14
Tips...........................................................................................................................................14
Workshop H: Personas ...............................................................................................................15
Textbook reference..................................................................................................................15
Background ..............................................................................................................................15
The Ask.....................................................................................................................................15
Workshop I: Feature Preparation – Analyze Business Process .................................................16
Textbook reference..................................................................................................................16
The Ask.....................................................................................................................................16
Copyright © 2021 by Noble Inc. All rights reserved.
Page 2 of 42
, The Agile Guide to Business Analysis and Planning: Case Study
Workshop J: User Role-Modeling Workshop .............................................................................17
Textbook reference..................................................................................................................17
The Ask.....................................................................................................................................17
Tips...........................................................................................................................................17
Workshop K: Specify MVP ..........................................................................................................18
Textbook reference..................................................................................................................18
The Ask.....................................................................................................................................18
Tips...........................................................................................................................................18
Workshop L: Create Story Map Backbone .................................................................................19
Textbook reference..................................................................................................................19
Background ..............................................................................................................................19
The Ask.....................................................................................................................................19
Tips...........................................................................................................................................19
Workshop M: Specify Stories for an MVP ..................................................................................20
Textbook reference..................................................................................................................20
AP
The Ask.....................................................................................................................................20
Tips...........................................................................................................................................20
Workshop N: Specify Story Acceptance Criteria ........................................................................21
Textbook reference..................................................................................................................21
The Ask.....................................................................................................................................21
Tips...........................................................................................................................................21
LU
Connextra User-Story Template ...................................................................................21
Gherkin Template .........................................................................................................21
Workshop O: Story Splitting .......................................................................................................22
Textbook reference..................................................................................................................22
The Ask.....................................................................................................................................22
Workshop P: Complete the Story Map ......................................................................................22
S0
Textbook reference..................................................................................................................22
The Ask.....................................................................................................................................22
Workshop Q: Forecast What Will Be Accomplished ..................................................................23
Textbook reference..................................................................................................................23
Background ..............................................................................................................................23
The Ask.....................................................................................................................................23
01
Tips...........................................................................................................................................23
Workshop R: Facilitate a Retrospective .....................................................................................24
Textbook reference..................................................................................................................24
The Ask.....................................................................................................................................24
Tips...........................................................................................................................................24
Solutions to Workshops .................................................................................................................25
Solution - Workshop A: Cause-Effect Analysis ...........................................................................26
Deliverable 1: Cause-Effect Diagram .......................................................................................26
Deliverable 2: List of Root Causes ............................................................................................26
Solution - Workshop B: Vision Statement .................................................................................27
Deliverable 1: Vision Statement ..............................................................................................27
Solution - Workshop C: Identify Stakeholders ...........................................................................28
Deliverable 1: Impact and Influence Matrix.............................................................................28
Deliverable 2: Communication Recommendations .................................................................28
Copyright © 2021 by Noble Inc. All rights reserved.
Page 3 of 42
, The Agile Guide to Business Analysis and Planning: Case Study
Solution - Workshop D: Craft Objectives ...................................................................................30
Deliverable 1: Objectives .........................................................................................................30
Solution - Workshop E: Identify Hypotheses and Metrics.........................................................31
Deliverable 1: Hypotheses and Metrics ...................................................................................31
Solution - Workshop F: Seed the Product Backlog ....................................................................32
Deliverable 1: Initial list of features (sequenced and roughly estimated) ...............................32
Deliverable 2: Constraints and NFRs ........................................................................................32
Solution - Workshop G: Create a Long-term Product Roadmap ...............................................33
Deliverable 1: Long-term Product Roadmap ...........................................................................33
Solution - Workshop H: Personas...............................................................................................34
Deliverable 1: Personas ...........................................................................................................34
Solution Workshop I - Feature Preparation: Analyze Business Process ....................................35
Deliverable 1: Workflow Model...............................................................................................35
Solution Workshop J – User Role-Modeling Workshop.............................................................36
Deliverable 1: User Roles and Off-stage Stakeholders.............................................................36
AP
Off-stage Stakeholders..................................................................................................36
Solution Workshop K – Specify MVP..........................................................................................37
Solution Workshop L – Create Story Map Backbone .................................................................38
Deliverable 1: Story Map Backbone .........................................................................................38
Solution - Workshop M: Specify Stories for an MVP .................................................................39
Deliverable 1: Story Map with MVP.........................................................................................39
LU
Solution - Workshop N: Specify Story Acceptance Criteria .......................................................40
Deliverable 1: Story Acceptance Criteria .................................................................................40
Solution - Workshop O: Story Splitting ......................................................................................41
Deliverable 1: Split Stories ....................................................................................................... 41
Solution - Workshop P: Complete the Story map ......................................................................42
Deliverable 1: Completed Story Map.......................................................................................42
S0
Solution - Workshop Q: Forecast What Will Be Accomplished .................................................43
Deliverable 1: Estimated Stories for the Upcoming Iteration ..................................................43
Solution - Workshop R: Facilitate a Retrospective ....................................................................43
Deliverable 1: Sailboat and/or Circles and Soup Artifacts .......................................................43
01
Copyright © 2021 by Noble Inc. All rights reserved.
Page 4 of 42
The Agile Guide
to
Business Analysis and Planning:
from Strategic Plan
to Continuous Value Delivery
AP
LU
Case Study Workshops
S0
2021
01
ALL CHAPTERS INCLUDED
ALL ANSWERS INCLUDED
Copyright © 2021 by Noble Inc. All rights reserved.
Page 1 of 42
, The Agile Guide to Business Analysis and Planning: Case Study
N2N Case Study ................................................................................................................................5
Background ...................................................................................................................................5
Workshops........................................................................................................................................6
Workshop 0 (Optional): Set BA Skills Baseline ............................................................................7
Background ................................................................................................................................7
The Ask.......................................................................................................................................7
Tips.............................................................................................................................................7
Workshop A: Cause-Effect Analysis .............................................................................................8
Textbook reference....................................................................................................................8
Background ................................................................................................................................8
The Ask.......................................................................................................................................8
Workshop B: Vision Statement ....................................................................................................9
AP
Textbook reference....................................................................................................................9
Background ................................................................................................................................9
The Ask.......................................................................................................................................9
Tips.............................................................................................................................................9
Workshop C: Identify Stakeholders............................................................................................10
Textbook reference..................................................................................................................10
LU
The Ask.....................................................................................................................................10
Tips...........................................................................................................................................10
Workshop D: Craft Objectives ....................................................................................................11
Textbook reference..................................................................................................................11
The Ask.....................................................................................................................................11
Tips...........................................................................................................................................11
S0
Workshop E: Identify Hypotheses and Metrics .........................................................................12
Textbook reference..................................................................................................................12
The Ask.....................................................................................................................................12
Tips...........................................................................................................................................12
Workshop F: Seed the Product Backlog .....................................................................................13
Textbook reference..................................................................................................................13
01
Background ..............................................................................................................................13
The Ask.....................................................................................................................................13
Tips...........................................................................................................................................13
Workshop G: Create a Long-term Product Roadmap ................................................................14
Textbook reference..................................................................................................................14
Background ..............................................................................................................................14
The Ask.....................................................................................................................................14
Tips...........................................................................................................................................14
Workshop H: Personas ...............................................................................................................15
Textbook reference..................................................................................................................15
Background ..............................................................................................................................15
The Ask.....................................................................................................................................15
Workshop I: Feature Preparation – Analyze Business Process .................................................16
Textbook reference..................................................................................................................16
The Ask.....................................................................................................................................16
Copyright © 2021 by Noble Inc. All rights reserved.
Page 2 of 42
, The Agile Guide to Business Analysis and Planning: Case Study
Workshop J: User Role-Modeling Workshop .............................................................................17
Textbook reference..................................................................................................................17
The Ask.....................................................................................................................................17
Tips...........................................................................................................................................17
Workshop K: Specify MVP ..........................................................................................................18
Textbook reference..................................................................................................................18
The Ask.....................................................................................................................................18
Tips...........................................................................................................................................18
Workshop L: Create Story Map Backbone .................................................................................19
Textbook reference..................................................................................................................19
Background ..............................................................................................................................19
The Ask.....................................................................................................................................19
Tips...........................................................................................................................................19
Workshop M: Specify Stories for an MVP ..................................................................................20
Textbook reference..................................................................................................................20
AP
The Ask.....................................................................................................................................20
Tips...........................................................................................................................................20
Workshop N: Specify Story Acceptance Criteria ........................................................................21
Textbook reference..................................................................................................................21
The Ask.....................................................................................................................................21
Tips...........................................................................................................................................21
LU
Connextra User-Story Template ...................................................................................21
Gherkin Template .........................................................................................................21
Workshop O: Story Splitting .......................................................................................................22
Textbook reference..................................................................................................................22
The Ask.....................................................................................................................................22
Workshop P: Complete the Story Map ......................................................................................22
S0
Textbook reference..................................................................................................................22
The Ask.....................................................................................................................................22
Workshop Q: Forecast What Will Be Accomplished ..................................................................23
Textbook reference..................................................................................................................23
Background ..............................................................................................................................23
The Ask.....................................................................................................................................23
01
Tips...........................................................................................................................................23
Workshop R: Facilitate a Retrospective .....................................................................................24
Textbook reference..................................................................................................................24
The Ask.....................................................................................................................................24
Tips...........................................................................................................................................24
Solutions to Workshops .................................................................................................................25
Solution - Workshop A: Cause-Effect Analysis ...........................................................................26
Deliverable 1: Cause-Effect Diagram .......................................................................................26
Deliverable 2: List of Root Causes ............................................................................................26
Solution - Workshop B: Vision Statement .................................................................................27
Deliverable 1: Vision Statement ..............................................................................................27
Solution - Workshop C: Identify Stakeholders ...........................................................................28
Deliverable 1: Impact and Influence Matrix.............................................................................28
Deliverable 2: Communication Recommendations .................................................................28
Copyright © 2021 by Noble Inc. All rights reserved.
Page 3 of 42
, The Agile Guide to Business Analysis and Planning: Case Study
Solution - Workshop D: Craft Objectives ...................................................................................30
Deliverable 1: Objectives .........................................................................................................30
Solution - Workshop E: Identify Hypotheses and Metrics.........................................................31
Deliverable 1: Hypotheses and Metrics ...................................................................................31
Solution - Workshop F: Seed the Product Backlog ....................................................................32
Deliverable 1: Initial list of features (sequenced and roughly estimated) ...............................32
Deliverable 2: Constraints and NFRs ........................................................................................32
Solution - Workshop G: Create a Long-term Product Roadmap ...............................................33
Deliverable 1: Long-term Product Roadmap ...........................................................................33
Solution - Workshop H: Personas...............................................................................................34
Deliverable 1: Personas ...........................................................................................................34
Solution Workshop I - Feature Preparation: Analyze Business Process ....................................35
Deliverable 1: Workflow Model...............................................................................................35
Solution Workshop J – User Role-Modeling Workshop.............................................................36
Deliverable 1: User Roles and Off-stage Stakeholders.............................................................36
AP
Off-stage Stakeholders..................................................................................................36
Solution Workshop K – Specify MVP..........................................................................................37
Solution Workshop L – Create Story Map Backbone .................................................................38
Deliverable 1: Story Map Backbone .........................................................................................38
Solution - Workshop M: Specify Stories for an MVP .................................................................39
Deliverable 1: Story Map with MVP.........................................................................................39
LU
Solution - Workshop N: Specify Story Acceptance Criteria .......................................................40
Deliverable 1: Story Acceptance Criteria .................................................................................40
Solution - Workshop O: Story Splitting ......................................................................................41
Deliverable 1: Split Stories ....................................................................................................... 41
Solution - Workshop P: Complete the Story map ......................................................................42
Deliverable 1: Completed Story Map.......................................................................................42
S0
Solution - Workshop Q: Forecast What Will Be Accomplished .................................................43
Deliverable 1: Estimated Stories for the Upcoming Iteration ..................................................43
Solution - Workshop R: Facilitate a Retrospective ....................................................................43
Deliverable 1: Sailboat and/or Circles and Soup Artifacts .......................................................43
01
Copyright © 2021 by Noble Inc. All rights reserved.
Page 4 of 42
