SOCIAL WORK EXAM SET QUESTIONS
WITH COMPLETE SOLUTIONS
Relative confidentiality - ANSWER-some information can be disclosed; dealing with
suspected abuse or threatened harm to self or others
Informed consent - ANSWER-a signed release of information signed by client to
share information contained within records
Boundaries (conflict of interest) - ANSWER-"dual relationships": a personal and
professional relationship. Must be separated parameters.
Self-disclosure (conflict of interest) - ANSWER-the sharing of personal information
with a client; should not be allowed to have personal issues interfere with best
interests of client. Will this information help them?
Cultural competency - ANSWER-Social workers should understand culture and its
function in human behavior and society, recognizing the strengths that exist in all
cultures
Social welfare - ANSWER-a system aimed at creating social and economic justice
Philosophical origins of social work - ANSWER-in religious community and
teachings. 1st century, Stephen was the first social worker. The work done included
providing goods and services to the poor. It shifted from religious charity to
government entitlements.
Elizabethan Poor Laws of 1601 - ANSWER-laws that are thought to have defined
social service and welfare delivery. These laws employed concept of mandatory
local taxation and public assitance
The Elizabethan Poor Laws attempted to: - ANSWER-extricate the church from the
delivery of social services, eliminate begging and criminal behavior, centralize
assistance within government, standardize the types and amounts of assistance
provided for the growing class of workers
Indoor relief under Poor laws - ANSWER-recipients were required to live in a
residential institution known as workhouses, poorhouses or almshouses.
Outdoor relief - ANSWER-the provision of services outside the institutional setting
The Protestant work ethic - ANSWER-emphasized discipline and frugality
Charity Organization Society (COS) and Settlement House movements - ANSWER-
changed the nature of social service delivery; considered responsible for the birth of
the social work profession. Shared philosophy on individualism and personal
freedom. Cornerstone of American social service delivery system
, settlement house - ANSWER-facility based in a geographically bound neighborhood
whose purpose is to provide a center for the neighbors to come together for
educational, social, and cultural activities
Settlement House Movement - ANSWER-based on three concepts: social change
can occur, social class distinctions can be narrowed through information and
education, change can come only when the settlement house workers immerse
themselves in clients community.
Created to engage friendship with the poor through sharing their lives.
Encouraged development of social entities and offered training programs to the poor.
Charity Organization Society - ANSWER-morally based belief that the person was
responsible for their own difficulties. People would reach out to the poor with
friendship and sympathy to help rise them out of poverty. Principles included:
detailed investigation of applicants, central system of registration to avoid
duplication, cooperation between various relief agencies, and extensive use of
volunteers as "friendly visitors"
Values conflict - ANSWER-a situation in which a social worker's values clash with
the value system of a client, agency, co-worker, or society in general. They can be
job related, religion/belief related, and over limited resources or personal values.
Values clarification - ANSWER-the process of exploring your values and comparing
them to others for the purpose of developing an appreciation and respect for your
values and the values of others.
NASW Code of Ethics - ANSWER-a document, created by the members of the
profession, that provides specific guidelines for appropriate and expected
professional behavior
Code of Ethics core values - ANSWER-service, social justice, dignity and worth of
the person, importance of human relationships, integrity and competence.
Six purposes of the Code of Ethics - ANSWER-identify core values, serve as a basis
for ethical standards to guide social work practice, help social workers identify
relevant considerations when conflicts arise, provide ethical standards to general
public, socialize practitioners new to the field, articulate standards for the profession
Ethical principles of social work - ANSWER-Protection of life, Social justice, Self-
determination, autonomy and freedom, Least harm, Quality of life, Privacy and
confidentiality, Truthfulness and full disclosure
Ethical standards in code of ethics - ANSWER-clients. colleagues. practice settings.
professionalism. social work profession. larger society.
Self determination as an ethical dilemma - ANSWER-social worker is obligated to
respect a client's decisions, but they are obligated to protect the person overall
Absolute confidentiality - ANSWER-all information is to be held in confidence
WITH COMPLETE SOLUTIONS
Relative confidentiality - ANSWER-some information can be disclosed; dealing with
suspected abuse or threatened harm to self or others
Informed consent - ANSWER-a signed release of information signed by client to
share information contained within records
Boundaries (conflict of interest) - ANSWER-"dual relationships": a personal and
professional relationship. Must be separated parameters.
Self-disclosure (conflict of interest) - ANSWER-the sharing of personal information
with a client; should not be allowed to have personal issues interfere with best
interests of client. Will this information help them?
Cultural competency - ANSWER-Social workers should understand culture and its
function in human behavior and society, recognizing the strengths that exist in all
cultures
Social welfare - ANSWER-a system aimed at creating social and economic justice
Philosophical origins of social work - ANSWER-in religious community and
teachings. 1st century, Stephen was the first social worker. The work done included
providing goods and services to the poor. It shifted from religious charity to
government entitlements.
Elizabethan Poor Laws of 1601 - ANSWER-laws that are thought to have defined
social service and welfare delivery. These laws employed concept of mandatory
local taxation and public assitance
The Elizabethan Poor Laws attempted to: - ANSWER-extricate the church from the
delivery of social services, eliminate begging and criminal behavior, centralize
assistance within government, standardize the types and amounts of assistance
provided for the growing class of workers
Indoor relief under Poor laws - ANSWER-recipients were required to live in a
residential institution known as workhouses, poorhouses or almshouses.
Outdoor relief - ANSWER-the provision of services outside the institutional setting
The Protestant work ethic - ANSWER-emphasized discipline and frugality
Charity Organization Society (COS) and Settlement House movements - ANSWER-
changed the nature of social service delivery; considered responsible for the birth of
the social work profession. Shared philosophy on individualism and personal
freedom. Cornerstone of American social service delivery system
, settlement house - ANSWER-facility based in a geographically bound neighborhood
whose purpose is to provide a center for the neighbors to come together for
educational, social, and cultural activities
Settlement House Movement - ANSWER-based on three concepts: social change
can occur, social class distinctions can be narrowed through information and
education, change can come only when the settlement house workers immerse
themselves in clients community.
Created to engage friendship with the poor through sharing their lives.
Encouraged development of social entities and offered training programs to the poor.
Charity Organization Society - ANSWER-morally based belief that the person was
responsible for their own difficulties. People would reach out to the poor with
friendship and sympathy to help rise them out of poverty. Principles included:
detailed investigation of applicants, central system of registration to avoid
duplication, cooperation between various relief agencies, and extensive use of
volunteers as "friendly visitors"
Values conflict - ANSWER-a situation in which a social worker's values clash with
the value system of a client, agency, co-worker, or society in general. They can be
job related, religion/belief related, and over limited resources or personal values.
Values clarification - ANSWER-the process of exploring your values and comparing
them to others for the purpose of developing an appreciation and respect for your
values and the values of others.
NASW Code of Ethics - ANSWER-a document, created by the members of the
profession, that provides specific guidelines for appropriate and expected
professional behavior
Code of Ethics core values - ANSWER-service, social justice, dignity and worth of
the person, importance of human relationships, integrity and competence.
Six purposes of the Code of Ethics - ANSWER-identify core values, serve as a basis
for ethical standards to guide social work practice, help social workers identify
relevant considerations when conflicts arise, provide ethical standards to general
public, socialize practitioners new to the field, articulate standards for the profession
Ethical principles of social work - ANSWER-Protection of life, Social justice, Self-
determination, autonomy and freedom, Least harm, Quality of life, Privacy and
confidentiality, Truthfulness and full disclosure
Ethical standards in code of ethics - ANSWER-clients. colleagues. practice settings.
professionalism. social work profession. larger society.
Self determination as an ethical dilemma - ANSWER-social worker is obligated to
respect a client's decisions, but they are obligated to protect the person overall
Absolute confidentiality - ANSWER-all information is to be held in confidence