CROWD MANAGEMENT QUESTIONS
AND COMPLETE SOLUTIONS
Consideration of the sale of alcohol - cut-off points, size of servings, how many servings, prices,
other??
Use uniformed security for a "presence"
Try to use "slow/quiet" music to calm down high energy crowds before an event
Use 'lengthy" routes to exhaust a crowd before entering a facility for an event
Information factors ANSW✅✅Important information must be given in a timely, accurate, and
effective manner
The medium used must be considered - written info, tickets, signs, public address systems,
scoreboards or electronic boards, ushers, other staff, etc.
Information must be given inside and outside the venue
Communication system used by staff for emergencies and regular operations
Why is crowd management important? ANSW✅✅SEE professionals must understand the basic
principles of crowd management
Crowd management is one of the most important areas to consider for a successful event
SEE professionals need to develop, implement, and manage crowd management policies and
procedures that will ensure a safe environment and event
Effective Crowd Management ANSW✅✅Before the event - hiring, training, planning policies and
procedures, etc.
During the event - executing, communicating, supervising, managing, etc.
After the event - assessing the plan, evaluating the "good and the bad", etc.
Professionals can use physical elements to help manage the crowd: ANSW✅✅Barriers/Barricades
Fences
Doors/Entrances/Exits
Lighting
AND COMPLETE SOLUTIONS
Consideration of the sale of alcohol - cut-off points, size of servings, how many servings, prices,
other??
Use uniformed security for a "presence"
Try to use "slow/quiet" music to calm down high energy crowds before an event
Use 'lengthy" routes to exhaust a crowd before entering a facility for an event
Information factors ANSW✅✅Important information must be given in a timely, accurate, and
effective manner
The medium used must be considered - written info, tickets, signs, public address systems,
scoreboards or electronic boards, ushers, other staff, etc.
Information must be given inside and outside the venue
Communication system used by staff for emergencies and regular operations
Why is crowd management important? ANSW✅✅SEE professionals must understand the basic
principles of crowd management
Crowd management is one of the most important areas to consider for a successful event
SEE professionals need to develop, implement, and manage crowd management policies and
procedures that will ensure a safe environment and event
Effective Crowd Management ANSW✅✅Before the event - hiring, training, planning policies and
procedures, etc.
During the event - executing, communicating, supervising, managing, etc.
After the event - assessing the plan, evaluating the "good and the bad", etc.
Professionals can use physical elements to help manage the crowd: ANSW✅✅Barriers/Barricades
Fences
Doors/Entrances/Exits
Lighting
