LEADERSHIP AND STRATEGY EXAM WITH
CORRECT ANSWERS 2025
What bis bthe bfirst bstep bin bthe bstrategic bplanning bprocess? b- banswersThe bdemand
borganization bdevelops ba bstrategic bplan.
What bis ban bexample bof ban bimportant bbut bNOT burgent bactivity? b- banswersAsking
bcustomers babout btheir bbusiness bproblems.
What badditional binformation bwould bbe buseful bin baligning bthe bFM borganization's
bstrategy bwith bthe bdemand borganization's bobjectives bbased bon bthis bbalanced
bscorecard? b- banswersAdditional binformation bthat bmight bbe buseful bincludes bthe
borganization's bmission, bvision, bvalues band bculture; bthe borganization's bstrategic
bbusiness bplan band bthe bfacilities bregister band/or baudits.
Evaluate bthe bfour bperspectives bin bthe bexample bbalanced bscorecard. bWhat
bobjectives bcould bbe bcreated bby bFM bto bsupport beach bcategory? b-
banswersObjectives bcould bbe bsomething blike bthis:
Customer bperspective: ba) bCreate bcustomer bprofiles; bProvide bservice bexcellence;
bBe ba btrusted bpartner
b) bOperational bperspective: bEstablish bperformance bmetrics; bReduce boverall bcycle
btimes; bProvide brapid bresponse btime
c) bPeople bperspective: bHire bkey btechnical btalent; bIncrease bemployee bproductivity
d) bFinancial bperspective: bBroaden brevenue bmix; bImprove boperational befficiency
How bcan bsuccess bmeasures bbe baligned bin bthis bexample? b- banswersBy bcreating
bmeasurements bthat bfeed binto bthe bfour bperspectives band bensuring bthe bsuccess
bcriteria bis bspecific, bmeasurable band bagreed bupon bby bthe bstakeholders.
Once bFM bhas bdetermined bgoals bthat bsupport bthe bdemand borganization bstrategy,
bhow bdoes bFM bensure balignment bwith bthe bdemand borganization? b- banswersFM
bensures balignment bwith bthe bdemand borganization bby bshowing bthe bfacility bstrategic
bplan bsupports bthe bdemand borganization's bgoals band bthat bthe bobjectives bare
bappropriate.
What bare bthe bconsequences bof bmisalignment bwith bthe bdemand borganization
bstrategy? b- banswersConsequences bmight bbe bthe black bof bsenior bmanagement
bsupport, band bunmet bneeds bin bcustomer bsegments.
What bare bthe bbenefits bof baligning bwith bthe bdemand borganization bstrategy? b-
banswersThe bbenefits bare bthe bunity bof bpurpose band ba bsense bof bteamwork band
benhanced borganizational bperformance.
What bis bthe bfirst bstep bin bthe bprocess bof baligning bthe bFM bstrategy bto bthe bdemand
borganization's bstrategy bafter bassembling bvarious binputs band bproducing bFM bmission
, band bvision bstatements? b- banswersDefine bwhat bconstitutes bsuccess bin bthe bFM
bstrategic bplanning bprocess.
What bis btrue bof ba bdemand borganization's bmission, bvision, bvalues band/or bculture? b-
banswersUnderstanding band baccepting bthe bdemand borganization's bmission bhelps
bguide bindividual bbehavior.
Which btype bof bplan bcreates ba bgap banalysis bfor ban bentire bportfolio bof bfacilities? b-
banswersFacility bstrategic bplan
What bcan bbe bused bto brank bcompeting bstrategic boptions bbecause beach bcan bbe
brated bon bhow bwell bit breduces bthe bvariance bbetween bthe bactual bsituation band bthe
bdesired bsituation? b- banswersGap bAnalysis
What bare bsome bexamples bof bsome bexternal bfactors bthat bcould baffect byour bFM
bstrategy bin byour borganization? b- banswersIndustry, bmarket, band bcompetitive
benvironment
Cultural band bdemographic benvironment
Social, blegal, band bpolitical benvironment
Changes bin bregulations
Economic benvironment
Technological benvironment
Which btools bhelp bmonitor bpotential bthreats bfrom boutside bthe bFM borganization? b-
banswersSWOT band bRisk bAnalysis
What bis btrue bof bproposed bchanges bto bFM borganizational bstrategy? b- banswers
Which bprogramming btasks bmost bdirectly bhelp bfacility bmanagers bfactor bin bbudget
band bhuman bresource bconstraints? b- banswersPrioritizing bor branking brequirements
Which bprinciple bis bsupported bby bresearch bdone bby bMyers-Briggs? b- banswersUse ba
bvariety bof brewards bfor bwork befforts.
Which bis ban bexample bof busing bleadership binfluence bto benforce bcompliance bwith
ban borganizational bcode bof bconduct? b- banswersLiving bby ba bstrong bpersonal
bcommitment bto bethics.
In bgeneral, bwhat bis brequired bfor bintrinsic brewards bto bbe bthe bbest brewards bfor
befficiency band beffectiveness? b- banswersthere bis ba bgood bjob-person bfit.
Which bstatement bis btrue babout bthe bresults bof bstrengths, bweaknesses,
bopportunities, bthreats b(SWOT) banalysis? b- banswersOpportunities bcan bbecome
bthreats bif bpoorly bmanaged.
CORRECT ANSWERS 2025
What bis bthe bfirst bstep bin bthe bstrategic bplanning bprocess? b- banswersThe bdemand
borganization bdevelops ba bstrategic bplan.
What bis ban bexample bof ban bimportant bbut bNOT burgent bactivity? b- banswersAsking
bcustomers babout btheir bbusiness bproblems.
What badditional binformation bwould bbe buseful bin baligning bthe bFM borganization's
bstrategy bwith bthe bdemand borganization's bobjectives bbased bon bthis bbalanced
bscorecard? b- banswersAdditional binformation bthat bmight bbe buseful bincludes bthe
borganization's bmission, bvision, bvalues band bculture; bthe borganization's bstrategic
bbusiness bplan band bthe bfacilities bregister band/or baudits.
Evaluate bthe bfour bperspectives bin bthe bexample bbalanced bscorecard. bWhat
bobjectives bcould bbe bcreated bby bFM bto bsupport beach bcategory? b-
banswersObjectives bcould bbe bsomething blike bthis:
Customer bperspective: ba) bCreate bcustomer bprofiles; bProvide bservice bexcellence;
bBe ba btrusted bpartner
b) bOperational bperspective: bEstablish bperformance bmetrics; bReduce boverall bcycle
btimes; bProvide brapid bresponse btime
c) bPeople bperspective: bHire bkey btechnical btalent; bIncrease bemployee bproductivity
d) bFinancial bperspective: bBroaden brevenue bmix; bImprove boperational befficiency
How bcan bsuccess bmeasures bbe baligned bin bthis bexample? b- banswersBy bcreating
bmeasurements bthat bfeed binto bthe bfour bperspectives band bensuring bthe bsuccess
bcriteria bis bspecific, bmeasurable band bagreed bupon bby bthe bstakeholders.
Once bFM bhas bdetermined bgoals bthat bsupport bthe bdemand borganization bstrategy,
bhow bdoes bFM bensure balignment bwith bthe bdemand borganization? b- banswersFM
bensures balignment bwith bthe bdemand borganization bby bshowing bthe bfacility bstrategic
bplan bsupports bthe bdemand borganization's bgoals band bthat bthe bobjectives bare
bappropriate.
What bare bthe bconsequences bof bmisalignment bwith bthe bdemand borganization
bstrategy? b- banswersConsequences bmight bbe bthe black bof bsenior bmanagement
bsupport, band bunmet bneeds bin bcustomer bsegments.
What bare bthe bbenefits bof baligning bwith bthe bdemand borganization bstrategy? b-
banswersThe bbenefits bare bthe bunity bof bpurpose band ba bsense bof bteamwork band
benhanced borganizational bperformance.
What bis bthe bfirst bstep bin bthe bprocess bof baligning bthe bFM bstrategy bto bthe bdemand
borganization's bstrategy bafter bassembling bvarious binputs band bproducing bFM bmission
, band bvision bstatements? b- banswersDefine bwhat bconstitutes bsuccess bin bthe bFM
bstrategic bplanning bprocess.
What bis btrue bof ba bdemand borganization's bmission, bvision, bvalues band/or bculture? b-
banswersUnderstanding band baccepting bthe bdemand borganization's bmission bhelps
bguide bindividual bbehavior.
Which btype bof bplan bcreates ba bgap banalysis bfor ban bentire bportfolio bof bfacilities? b-
banswersFacility bstrategic bplan
What bcan bbe bused bto brank bcompeting bstrategic boptions bbecause beach bcan bbe
brated bon bhow bwell bit breduces bthe bvariance bbetween bthe bactual bsituation band bthe
bdesired bsituation? b- banswersGap bAnalysis
What bare bsome bexamples bof bsome bexternal bfactors bthat bcould baffect byour bFM
bstrategy bin byour borganization? b- banswersIndustry, bmarket, band bcompetitive
benvironment
Cultural band bdemographic benvironment
Social, blegal, band bpolitical benvironment
Changes bin bregulations
Economic benvironment
Technological benvironment
Which btools bhelp bmonitor bpotential bthreats bfrom boutside bthe bFM borganization? b-
banswersSWOT band bRisk bAnalysis
What bis btrue bof bproposed bchanges bto bFM borganizational bstrategy? b- banswers
Which bprogramming btasks bmost bdirectly bhelp bfacility bmanagers bfactor bin bbudget
band bhuman bresource bconstraints? b- banswersPrioritizing bor branking brequirements
Which bprinciple bis bsupported bby bresearch bdone bby bMyers-Briggs? b- banswersUse ba
bvariety bof brewards bfor bwork befforts.
Which bis ban bexample bof busing bleadership binfluence bto benforce bcompliance bwith
ban borganizational bcode bof bconduct? b- banswersLiving bby ba bstrong bpersonal
bcommitment bto bethics.
In bgeneral, bwhat bis brequired bfor bintrinsic brewards bto bbe bthe bbest brewards bfor
befficiency band beffectiveness? b- banswersthere bis ba bgood bjob-person bfit.
Which bstatement bis btrue babout bthe bresults bof bstrengths, bweaknesses,
bopportunities, bthreats b(SWOT) banalysis? b- banswersOpportunities bcan bbecome
bthreats bif bpoorly bmanaged.
