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One way and two way communication
What are the two classes of communication?
One Way
The message goes from the sender to receiver in what class of communication
Name a pro and con for one way communication
Pro: Fast, effective way to disseminate information
Con: Receivers do not have an opportunity to clarify understanding or provide
feedback
Casual Communicative Style
low intensity, inconsequential, light
,critical communication
Slightly higher than casual, more consequential and a little more challenging
Example: Phone call to discuss the status of a project with its owner
Crucial Communication
high intensity and carries a high potential for danger. This level carries 3 distinct
characteristics.
Name the 3 distinct characteristics of crucial communication
1. Opposing opinions
2. High stakes
3. Strong emotions
Context & Listening
play a critically important role in the meaning receivers derive from
communication
,Strong Communicator
Uses accurate ,clear, direct, specific, and concise language
The best mode of communication
depends on the goal of the communication and the substance of what is being
communicated.
Tone
is one of the most powerful elements contributing to the meaning others derive
from communication
Body Language
most powerful contributing factor in communication
Nonverbal Communication
equals body language
, Context
defined as the surrounding environmental influences and existing circumstances
in which communication takes place.
Another word for setting is
context
Place- physical location
People-Individuals involved
Purpose-reason for communication
Context includes what three factors
Context of Communication
impacts the sender as he/she/they crafts the message and the receiver as
he/she/they interprets it
Listening