CPP Practice Exam Questions with Correct Answers 2025

CPP Practice Exam Questions with Correct
Answers 2025
PatronsVatVairportsVtypicallyVfallVintoVoneVofVseveralVcategories,VEXCEPT:
a.VBusiness.
b.VLeisureVtravelers.
c.VCurbsideVcheck-ins.
d.VEmployees.V-VCORRECTVANSWERV-CurbsideVcheck-ins.

TheVemphasisVforVCertifiedVParkingVProfessionalsVservingVtheVrestaurantVandVhospitalityVindustryVisVon:
a.VSpeed.
b.VConvenience.V
c.VEfficiency.
d.VService.V-VCORRECTVANSWERV-Service

AdvantagesVofVbootingVincludeVallVofVtheVfollowing,VEXCEPT:
a.VMoreVdirectVcontrolVoverVtheVprocessVthanVtowing;VthisVisVhelpfulVwhereVtheVbootingVentityVhasVmadeVa
nVerror.
b.VBestVsolutionVforVclearingVaVparkingVspace.
c.VTheVopportunityVtoVcollectVaVbootVremovalVfee.
d.VVehicleVremainsVinVplace;VthisVisVmoreVconvenientVforVtheVviolator.V-VCORRECTVANSWERV-
BestVSolutionVforVclearingVaVparkingVspace

AnVadvantageVofVanVattendedVself-parkVis?
a.VImprovedVrevenueVcontrolVoverVanVautomatedVsystem.
b.VFewerVerrorsVinVcashVtransactions.
c.VEaseVofVhandlingVexceptionsVtoVfeesVandVtheVrulesVandVregulationsVofVtheVfacility.V
d.VCanVquicklyVbeVtransformedVintoVaVvaletVoperation.V-VCORRECTVANSWERV-
TheVeaseVofVhandlingVexceptionsVtoVfeesVandVtheVrulesVandVregulationsVofVtheVfacility

AsVaVmanager,VwhatVisVtheVfirstVactionVtoVtakeVwhenVaVcustomerVpresentsVaVcomplaint?
a.VEnsureVthatVtheVcustomerVunderstandsVyourVopinionVofVtheVcomplaint.
b.VShowVtheVcustomerVtheVmistakeVthatVheVorVsheVhasVmade.
c.VListenVtoVtheVcomplaintVandVgatherVinformation.
d.VTellVtheVcustomerVtoVdoVwhateverVheVorVsheVthinksVisVright.V-VCORRECTVANSWERV-
ListenVtoVtheVcomplaintVandVgatherVinformation.

AVfacilityVmanagerVwillVbestVhelpVemployeesVtoVdealVwithVcustomerVcomplaintsVifVtheVmanagerVdoesVwha
t?
a.VHandlesVeveryVcomplaintVpersonally.
b.VRequiresVemployeesVtoVtakeVtheVcomplaintsVinVwriting.
c.VTrainsVemployeesVtoVdealVwithVcomplaints.
d.VInsistsVthatVemployeesVresolveVcustomerVcomplaintsVwithoutVbotheringVtheVmanager.V-
VCORRECTVANSWERV-TrainsVemployeesVtoVdealVwithVcomplaints.




HowVshouldVaVmanagerVdealVwithVanVunsatisfiedVcustomerVwhoseVcomplaintVhasVnotVbeenVhandled
correctlyVbyVanVemployee?

, a.VPromiseVtoVtakeVcareVofVtheVproblem.
b.VTellVtheVcustomerVthatVthereVisVnothingVelseVthatVcanVbeVdone.
c.VListenVtoVtheVcustomerVandVtryVtoVunderstandVtheVcomplaint.
d.VReferVtheVcustomerVtoVtheVmainVoffice.V-VCORRECTVANSWERV-
ListenVtoVtheVcustomerVandVtryVtoVunderstandVtheVcomplaint

UponVaVcustomer'sVreturn,VaVvaletVshouldVnotVdoVwhat?
a.VPickVupVallVlooseVtrashVinsideVtheVvehicle.
b.VHelpVtheVcustomerVstoreVitemsVinVvehicleVifVnecessary.V
c.VWaitVforVtheVcustomerVtoVenterVtheVvehicle.
d.VCloseVtheVvehicleVdoorVonceVtheVcustomerVisVinside.V-VCORRECTVANSWERV-
PickVupVallVlooseVtrashVinsideVtheVvehicle.

AVCertifiedVParkingVProfessionalVhasVinterviewedVtwoVcandidatesVforVaVcashier'sVposition.VBothVare
excellentVpotentialVemployees.VOneVcandidateVhasVaVdisabilityVandVtheVotherVdoesVnot.VAccordingVto
theVADA,VwhichVcandidateVshouldVgetVtheVjob?
a.VTheVcandidateVwithVnoVdisability.
b.VTheVdisabledVcandidate.
c.VTheVoneVmostVqualified.
d.VTheVcandidateVneedingVtheVleastVaccommodation.V-VCORRECTVANSWERV-
TheVoneVwhoVisVmostVqualified

WhatVisVanVexampleVofVaVdiscriminatoryVdescriptionVofVaVjobVfunction?
a.VMaintenanceVposition,Vpart-time,VpreferablyVcollegeVstudent.
b.VPersonVwithV2Vyears'VcashierVexperience.
c.VRetiredVmilitaryVmanVneededVforVsecurityVwork.
d.VYouthfulVpersonVtoVhustleVcarsVonVaVbigVlot.V-VCORRECTVANSWERV-MaintenanceVposition,Vpart-
time,VpreferablyVcollegeVstudent.

WhatVisVanVillegalVquestionVtoVaskVaVcandidateVforVaVvaletVpositionVduringVanVemploymentVinterview?
a.VDoVyouVhaveVaVvalidVdriver'sVlicense?
b.VCanVIVdependVonVyouVtoVworkVeveryVweekend?
c.VAreVyouVableVtoVrideVaVmanVlift?
d.VIsVyourVageVgoingVtoVslowVyouVdown?V-VCORRECTVANSWERV-
IsVyourVageVgoingVtoVslowVyouVdown?

WhichVofVtheVfollowingVapproachesVwillVmostVeffectivelyVminimizeVemployeeVrelationsVdifficulties?
a.VInstallVaVsuggestionVbox.
b.VIncreaseVtheVamountVofVsupervisionVprovidedVtoVemployees.
c.VImplementVaVqualityVcontrolVprogram.
d.VMaintainVanVopenVlineVofVdirectVandVfactualVcommunicationVwithVemployees.V-
VCORRECTVANSWERV-MaintainVanVopenVlineVofVdirectVandVfactualVcommunicationVwithVemployees.




ItVisVimportantVtoVkeepVtheVentranceVareaVclearVinVorderVto?
a.VAlignVcarsVwithVparkingVspaces.
b.VProvideVspecialVVIPVparking.
c.VKeepVtrafficVflowingVintoVtheVfacility.
d.VAvoidVaccidents.V-VCORRECTVANSWERV-KeepVtrafficVflowingVintoVtheVfacility.

TheVfacilityVisVaVself-park,VcommerciallyVoperatedVfacilityVwithV1500Vspaces.VWhichVofVtheVfollowing
isVanVimportantVconsiderationVforVsigns?