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Examen

Mar3203 Exam 3 (Ch 6, S6, & 16) Questions With Correct Answers |Latest Update 100% Solved| Graded A+

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Vista previa 4 fuera de 55 páginas

MAR3203 Exam 3 (CH 6, S6, & 16) QUESTIONS WITH CORRECT ANSWERS |LATEST UPDATE 100% SOLVED| GRADED A+

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MAR3203 Exam 3 (CH 6, S6, & 16) QUESTIONS WITH CORRECT ANSWERS |LATEST UPDATE
100% SOLVED| GRADED A+




Which of the following words means built-in quality tests?



poka-yoke

kanban

kaizen

sensei poka-yoke




The Japanese call the practice of stopping production when a defect occurs




poka-yoke.

jidoka.

kanban.

kaizen. jidoka




Which of the following is NOT one of the three components of the Toyota Production System?



respect for people

standard work practice

six sigma

,continuous improvement six sigma




What does it mean when managers in a hospital go to the Gemba?



They are working on reducing the average wait time in the Urgent Care Center.

They are going to the place where the work is actually performed in the hospital.

They are utilizing 5S protocol and standard work practices for the preoperation process.

They are reducing the number of minutes it takes from when a patient is wheeled into the
operating room until the first incision is made. They are going to the place where the work is
actually performed in the hospital.



Which of the following statements is true regarding lean sustainability?




Lean drives out waste because waste has adverse affects on the environment, while
sustainability drives out waste because waste adds nothing for the customer.

Lean and sustainability both seek to maximize resource utilization and economic efficiency.

Sustainability is focused on only the immediate process and system.

Lean requires examining the systems in which the firm and its stakeholders operate. Lean
and sustainability both seek to maximize resource utilization and economic efficiency.




What is the primary method in which airlines adjust to short-term fluctuations in customer
demand?

,personnel availability

changes in airplane inventory

cancelling flights

baggage claim adjustments personnel availability




Virtually every restaurant deals with its suppliers on



a JIT basis.

an EOQ basis.

a production order quantity basis.

a fixed-period inventory system basis. a JIT basis.




How has McDonald's driven seconds out of the production process to be able to produce made-
to-order hamburgers in 45 seconds?




It invented a stove that can cook hamburger meat in 22 seconds.

It reconfigured its kitchen layout.

It altered its order-entry procedures.

It changed its core management philosophy. It reconfigured its kitchen layout.

, How do pharmacies implement lean operations to ensure that customers will always receive
their medications upon demand?




They develop community networks as backup systems.

They pay a premium for 60-minute delivery from their suppliers.

They hold a large amount of safety stock for all of their drugs.

They locate no further than 10 miles away from their suppliers. They develop community
networks as backup systems.




Quality and Strategy: Arnold Palmer Hospital Delivers over 12,000 babies annually.

Virtually every type of quality tool is employed:

- Continuous improvement.

- Employee empowerment.

- Benchmarking.

- Just-in-time.

- Quality tools.




About Quality Managing quality supports differentiation, low cost, and response strategies.




Quality helps firms increase sales and reduce costs.



Building a quality organization is a demanding task.

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