QUESTIONS WITH ANSWERS GRADED A+
✔✔Which the first requirement in justifying an accommodation for a person with a
disability? - ✔✔Individual requests as accommodation
✔✔Which term best matches the definition, "influencing people to take action to achieve
a desired end state"? - ✔✔Leadership
✔✔Which "trait of success" is defined as the skill of communicating in a way that a
desired action will be taken? - ✔✔People skills
✔✔Which is one of the 16 Firefighter Life Safety Initiatives? - ✔✔All fire fighters must be
empowered to stop unsafe practices.
✔✔Which of the following resources can a chief officer use to develop traits for
success? - ✔✔All of the above
-Self-help books
-Conferences
-Training
✔✔Which type of presentation should be used to garner input from subordinates on a
new idea? - ✔✔Broad, potential concepts
✔✔Which title of the Civil Rights Act prohibits workplace harassment on the basis of
race, national origin, religious belief, age, or sex? - ✔✔Title VII
✔✔Which is an example of the introduction of flexibility into fire service organizations? -
✔✔NIMS/ICS
✔✔Which leadership style is characterized as the ability to understand and read the
willingness of followers in any given situation? - ✔✔Situational
✔✔Which common trait of successful people enables them to make the right decision in
spite of the fact that it will be difficult or unpopular? - ✔✔Courage
✔✔Education is most closely associated with which domain of learning? - ✔✔Affective
✔✔Which type of law is the basis for an infraction of a local fire code by a citizen? -
✔✔Criminal law
✔✔Which form of department-level communications determines courses of action? -
✔✔Policies
,✔✔Which organizational element provides the purpose that an organization strives to
achieve? - ✔✔Goal
✔✔Which form of transfer of information is from peer to peer or from division to
division? - ✔✔Horizontal
✔✔The sharing of services or facilities and the consolidation of fire departments are
examples of ____________. - ✔✔regionalization
✔✔Which leadership style is differentiated by the need for equal treatment? - ✔✔Citizen
✔✔Which part of a program proposal is used to get the most powerful and convincing
points across to the reader right away? - ✔✔Executive summary
✔✔Unrealistic expectations and reluctance to disagree with the leader are limitations of
which leadership style? - ✔✔Charismatic
✔✔A subordinate who does not communicate bad news in an effort to keep a
supervisor happy is an example of which communication problem? - ✔✔Filtering
✔✔Which is a key component of the personal and professional development of a chief
officer? - ✔✔Continuous improvement
✔✔Which "trait of success" is defined as the ability to define what kind of person you
want to be? - ✔✔Vision
✔✔Which part of a program proposal contains the details that paint a complete picture
of the proposal? - ✔✔Body
✔✔Which phase of a negligence lawsuit involves a recitation of the facts of an injurious
event or damage by one or more plaintiffs, connections between the event and action,
and a request for damages? - ✔✔Complaint
✔✔Which federal statutory law prohibits discrimination against a person 40 years of age
or older? - ✔✔Age Discrimination in Employment Act
✔✔Which state government entity typically determines the schedule and disposition of
municipal department records? - ✔✔Secretary of State
✔✔What is the first step in establishing education and training goals for a fire service
organization? - ✔✔Determine the education and training required for specific jobs.
, ✔✔Which item may be the subject of questions asked during the employment interview
of a new hire? - ✔✔Criminal convictions
✔✔Which type of leadership is characterized by rewarding employees who do well and
punishing those who do not? - ✔✔Transactional
✔✔There are _____ basic levels of college degrees. - ✔✔five
✔✔A recent trend is for states to use __________ as a substitute for traditional
disciplinary and grievance systems. - ✔✔alternative dispute resolution
✔✔Which is one of the four elements needed to prove negligence? - ✔✔Breach of duty
to act
✔✔Which principle of effective communication means understanding the other person's
point of view? - ✔✔Empathy
✔✔Which is one of the 16 Firefighter Life Safety Initiatives? - ✔✔Public education must
receive more resources and be championed as a critical fire and life safety program.
✔✔Which domain of learning emphasizes hands-on skills? - ✔✔Psychomotor
✔✔Which is one of the best ways to see the traits of vision, technical knowledge, and
people skills in action? - ✔✔Observation of others
✔✔Which result occurs when an organization reorganizes so that it has fewer levels of
supervision/management and more frontline workers? - ✔✔Flat organization
✔✔What is the term for how people, jobs, and tasks are grouped together in an
organization? - ✔✔Structure
✔✔When making a program proposal to a governing board, the inclusion of
__________ should be avoided. - ✔✔acronyms
✔✔Which level of college degree does the National Professional Development Model
recommend for all chief officers? - ✔✔Master's
✔✔Which NFPA standard contains specific knowledge and performance requirements
for fire officers? - ✔✔1021