CERTIFIED APARTMENT LEASING
PROFESSIONAL STUDYING TERMS
(MODULES 1-7 MIXED QUESTIONS)
Abandon - Correct Answers -Intentionally and permanently give up, surrender, leave
and desert or relinquish all interest or ownership in a property, a home, or other
premises, or right of way. The word is often used in situations to determine whether a
resident has left his/her apartment and the property inside and does not intend to come
back.
What is a lead generation system? - Correct Answers -Software that tracks online
inquiries from prospective residents about your community.
List several sources where prospective residents may get information about your
community online? - Correct Answers -- Your community website
- Your community's presence on social media
- Apartment listing sites
- Mobile Apps
- Reputation management sites like apartmentratings.com, rentersvoice.com, or Yelp.
List the kinds of services that integrate with property management software and assist
in leasing and resident retention: - Correct Answers -- Lead generation
- Lead tracking
- Site iPad leasing
- Call centers
- ILS interface
- Call monitoring
- Prospect portals
Acceptance - Correct Answers -Voluntarily receiving something that is offered. This is a
required component of a legal contract.
Accessible Route - Correct Answers -Continuous and unobstructed path through
corridors, floors, ramps, elevators, parking access aisles, curb ramps, walks, etc. which
can be used be a person with a severe disability using a wheelchair and that is also
safe for use by persons with other disabilities. A requirement for apartments constructed
march 13 1991.
, Accessible - Correct Answers -The public and common use areas of an apartment
community, which can be used by "individuals with physical disabilities". A requirement
for apartments constructed for first occupancy after March 13 1991.
What are the two forms of Disability? - Correct Answers -Physical and mental.
The famous term ABC in sales circles means: - Correct Answers -Always Be Closing. It
occurs at all steps of the sales process.
There's a 3 step processing that can help you overcome an objection: - Correct
Answers -Admit it, Explain it, resolve it
What are the five objections that you get? - Correct Answers -Private, price, place,
prejudice, procrastination
How can we avoid data dumping? - Correct Answers -Giving more information than
what someone can find online.
Accommodation - Correct Answers -Refers to changes in rules, services, practices or
policies that allow persons with disabilities equal enjoyment and/or sponsored by you.
Advertising - Correct Answers -is the non-personal promotion of the product, service, or
company in mass media that is openly paid for/sponsored by you.
Advertising Strategies - Correct Answers -
Adware - Correct Answers -A form of spyware that collects information about the user in
order to display advertisements in the Web browser based on the information it collects
from the user's browsing patterns.
Agreement - Correct Answers -The bargain of the parties in fact as found in their
language or by implication from other circumstances including course of dealing or
usage of trade or course performance.
Amenities - Correct Answers -Specific items offered at the community in addition to the
space, i.e pool, tennis courts, rec center, etc.
Analysis - Correct Answers -Researching and evaluating a situation prior to making
recommendations,
Assisted Housing - Correct Answers -Housing for which the government provides
assistance to facilitate occupancy, construction or financing.
PROFESSIONAL STUDYING TERMS
(MODULES 1-7 MIXED QUESTIONS)
Abandon - Correct Answers -Intentionally and permanently give up, surrender, leave
and desert or relinquish all interest or ownership in a property, a home, or other
premises, or right of way. The word is often used in situations to determine whether a
resident has left his/her apartment and the property inside and does not intend to come
back.
What is a lead generation system? - Correct Answers -Software that tracks online
inquiries from prospective residents about your community.
List several sources where prospective residents may get information about your
community online? - Correct Answers -- Your community website
- Your community's presence on social media
- Apartment listing sites
- Mobile Apps
- Reputation management sites like apartmentratings.com, rentersvoice.com, or Yelp.
List the kinds of services that integrate with property management software and assist
in leasing and resident retention: - Correct Answers -- Lead generation
- Lead tracking
- Site iPad leasing
- Call centers
- ILS interface
- Call monitoring
- Prospect portals
Acceptance - Correct Answers -Voluntarily receiving something that is offered. This is a
required component of a legal contract.
Accessible Route - Correct Answers -Continuous and unobstructed path through
corridors, floors, ramps, elevators, parking access aisles, curb ramps, walks, etc. which
can be used be a person with a severe disability using a wheelchair and that is also
safe for use by persons with other disabilities. A requirement for apartments constructed
march 13 1991.
, Accessible - Correct Answers -The public and common use areas of an apartment
community, which can be used by "individuals with physical disabilities". A requirement
for apartments constructed for first occupancy after March 13 1991.
What are the two forms of Disability? - Correct Answers -Physical and mental.
The famous term ABC in sales circles means: - Correct Answers -Always Be Closing. It
occurs at all steps of the sales process.
There's a 3 step processing that can help you overcome an objection: - Correct
Answers -Admit it, Explain it, resolve it
What are the five objections that you get? - Correct Answers -Private, price, place,
prejudice, procrastination
How can we avoid data dumping? - Correct Answers -Giving more information than
what someone can find online.
Accommodation - Correct Answers -Refers to changes in rules, services, practices or
policies that allow persons with disabilities equal enjoyment and/or sponsored by you.
Advertising - Correct Answers -is the non-personal promotion of the product, service, or
company in mass media that is openly paid for/sponsored by you.
Advertising Strategies - Correct Answers -
Adware - Correct Answers -A form of spyware that collects information about the user in
order to display advertisements in the Web browser based on the information it collects
from the user's browsing patterns.
Agreement - Correct Answers -The bargain of the parties in fact as found in their
language or by implication from other circumstances including course of dealing or
usage of trade or course performance.
Amenities - Correct Answers -Specific items offered at the community in addition to the
space, i.e pool, tennis courts, rec center, etc.
Analysis - Correct Answers -Researching and evaluating a situation prior to making
recommendations,
Assisted Housing - Correct Answers -Housing for which the government provides
assistance to facilitate occupancy, construction or financing.