Fundamentals for Success in Business -
D072 Exam with Questions and Correct
Answers 2025
,Ethics ,- ,CORRECT ,ANSWER-A ,system ,of ,moral ,principles. ,
The ,principles ,of ,right ,and ,wrong ,that ,guide ,an ,individual ,in ,making ,decisions
Legal ,- ,CORRECT ,ANSWER-Permitted ,by ,law. ,
An ,act ,that ,is ,permissible ,or ,in ,conformity ,with ,the ,law ,of ,the ,land
Legal ,and ,Ethical ,(legal-ethical) ,- ,CORRECT ,ANSWER-When ,the ,law ,and ,personal
,or ,organization ,are ,in ,concordance ,with ,each ,other
Legal ,and ,Unethical ,(legal-unethical) ,- ,CORRECT ,ANSWER-Dilemma ,in ,which
,stablished ,laws ,are ,not ,in ,accordance ,or ,do ,not ,uphold ,the ,ethical ,choice
Illegal ,and ,Ethical ,(illegal-ethical) ,- ,CORRECT ,ANSWER-Dilemma ,in ,which ,ethical
,choice ,would ,be ,in ,violation ,of ,stablished ,laws
Scenarios: ,Legal ,and ,Unethical ,(legal-unethical) ,- ,CORRECT ,ANSWER-I: ,As ,the
,outsourcing ,movement ,has ,grown, ,so ,have ,accompanying ,reports ,of ,sweatshop
,abuses ,and ,health ,and ,safety ,issues. ,Ignoring ,dangerous ,work ,conditions ,is
,unethical ,in ,any ,sense, ,regardless ,of ,where ,the ,workers ,are ,located.
II: ,A ,judge ,believes ,that ,the ,use ,of ,cannabis ,should ,never ,be ,allowed ,regardless ,of
,the ,situation ,due ,to ,personal ,principles ,of ,what ,is ,right ,and ,wrong. ,A ,law ,was
,recently ,passed, ,however, ,allowing ,individuals ,to ,use ,cannabis.
,Scenarios: ,Legal ,and ,Ethical ,(legal-ethical) ,- ,CORRECT ,ANSWER-An ,organization
,plans ,to ,close ,its ,local ,factory ,and ,shift ,manufacturing ,operations ,overseas. ,This
,brings ,opposition ,from ,employees.
Scenarios: ,Illegal ,and ,Ethical ,(illegal-ethical) ,- ,CORRECT ,ANSWER-Pentagon ,papers
,case: ,U.S ,government ,officials ,leaked ,top ,secret ,papers ,to ,inform ,the ,public ,about
,government ,actions ,during ,the ,Vietnam ,War.
Personal ,Ethics ,- ,CORRECT ,ANSWER-Codes, ,principals, ,and ,values ,that ,shape
,people's ,interactions ,with ,others
Values ,- ,CORRECT ,ANSWER-Stable ,life ,goals ,that ,people ,have ,that ,reflect ,what ,is
,most ,important ,to ,them
Morals ,- ,CORRECT ,ANSWER-are ,sets ,of ,rules ,that ,individuals ,develop ,based ,on
,cultural ,norms ,and ,beliefs
Scenarios: ,Values ,- ,CORRECT ,ANSWER-A ,job ,candidate ,asks ,questions ,during ,an
,interview ,to ,determine ,whether ,their ,personal ,life ,goals ,align ,with ,those ,of ,the
,organization.
Organizational ,ethics ,- ,CORRECT ,ANSWER-Rules, ,principals, ,and ,standards ,for
,deciding ,what ,is ,morally ,right ,or ,wrong ,when ,doing ,business
Scenarios: ,Organizational ,ethics ,- ,CORRECT ,ANSWER-If ,an ,organization ,can ,create
,an ,ethically ,oriented ,culture, ,it ,is ,more ,likely ,to ,hire ,people ,who ,behave ,the ,same.
4 ,main ,Ethical ,Issues ,- ,CORRECT ,ANSWER-1. ,Societal ,issues
2. ,Stakeholder ,issues
3. ,Internal ,policy ,issues
4. ,Personal ,Issues
Ethical ,Issues: ,Societal ,issues ,- ,CORRECT ,ANSWER-Concerns ,issues ,relating ,to ,the
,world ,as ,a ,whole
Involvement ,happens ,because ,of ,the ,ethics ,the ,organization ,creates ,out ,of ,care ,and
,concern ,for ,individuals.
Ethical ,Issues: ,Stakeholder ,issues ,- ,CORRECT ,ANSWER-Concerns ,policies ,that
,affect ,its ,customers, ,employees, ,suppliers, ,and ,people ,within ,the ,community
Ethical ,Issues: ,Internal ,policy ,issues ,- ,CORRECT ,ANSWER-Concerns ,internal
,relationships ,between ,a ,company ,and ,its ,employees
Examples ,include ,fairness ,in ,management, ,pay, ,and ,employee ,participation.
,Ethical ,Issues: ,Personal ,issues ,- ,CORRECT ,ANSWER-Concerns ,how ,people ,treat
,others ,in ,their ,organization
Examples ,include ,gossiping ,at ,work ,or ,taking ,credit ,for ,another's ,work.
Stakeholder ,issues ,- ,CORRECT ,ANSWER-A ,company ,insists ,on ,treating ,suppliers
,with ,respect ,and ,refuses ,to ,push ,them ,to ,the ,lowest ,pricing ,possible. ,Which ,level ,of
,organizational ,ethics ,is ,being ,used ,by ,this ,company
Internal ,policy ,issues ,- ,CORRECT ,ANSWER-A ,retail ,company ,frequently ,updates ,its
,principles, ,rules, ,and ,guidelines ,to ,reflect ,input ,by ,employees.
Which ,level ,of ,organizational ,ethics ,is ,being ,illustrated ,by ,this ,company?
How ,Personal ,Ethics ,Affect ,Organizational ,Ethics ,- ,CORRECT ,ANSWER-Ethics ,and
,integrity ,tend ,to ,start ,(or ,fail) ,at ,the ,top ,and ,trickle ,down.
Who ,is ,responsible ,for ,setting ,the ,ethical ,tone ,of ,a ,corporation? ,- ,CORRECT
,ANSWER-Managers
Integrity ,and ,ethics ,starts ,at ,the ,top ,with ,organizations' ,leadership ,and ,trickles ,down
,to ,everyone ,else.
A ,company ,is ,working ,hard ,to ,establish ,objectives ,that ,promote ,ethics ,and ,standards.
What ,terms ,describe ,how ,these ,objectives ,are ,defined? ,- ,CORRECT ,ANSWER-
Specific ,and ,measurable
Specific ,outcomes ,define ,a ,desired ,outcome, ,and ,measurable ,outcomes ,define ,a
,method ,for ,determining ,whether ,an ,objective ,has ,been ,met. ,Promoting ,ethics ,and
,standards ,requires ,specifically ,defining ,which ,ethics ,and ,standards ,have ,been
,established ,and ,should ,be ,measurable ,based ,on ,outcomes.
Corporate ,Social ,Responsibility ,(CSR) ,- ,CORRECT ,ANSWER-The ,notion ,in ,which ,a
,company ,voluntarily ,engages ,in ,action ,that ,benefits ,society, ,be ,it ,economically,
,socially, ,politically, ,or ,environmentally.
Corporate ,Social ,Responsibility ,(CSR) ,Main ,Idea ,- ,CORRECT ,ANSWER-Their ,aim ,is
,to ,more ,directly ,benefit ,from ,corporate ,growth ,as ,well ,as ,surrounding ,entrepreneurial
,opportunities.
A ,company ,has ,embraced ,the ,philosophy ,of ,CSR.
Which ,practice ,reflects ,this ,commitment?
A) ,Ensuring ,that ,local, ,state, ,and ,federal ,taxes ,are ,paid ,on ,time
B) ,Abiding ,by ,state ,environmental ,laws
C) ,Holding ,a ,food ,drive ,to ,support ,local ,residents ,in ,need
D) ,Providing ,the ,workers ,with ,free ,coffee ,and ,tea ,during ,their ,shifts ,- ,CORRECT
,ANSWER-Correct ,Answer: ,
, C ,- ,CSR ,refers ,to ,voluntary ,actions ,taken ,by ,a ,company ,that ,benefits ,the ,community
,at ,large. ,A ,food ,drive ,is ,both ,voluntary ,and ,works ,to ,benefit ,the ,local ,community.
Steakholders ,- ,CORRECT ,ANSWER-Those ,who ,have ,a ,stake ,in ,the ,performance
,and ,output ,of ,an ,organization, ,such ,as ,employees, ,unions, ,investors, ,suppliers,
,consumers, ,local ,and ,national ,government, ,and ,communities.
World ,Trade ,Organization ,(WTO) ,- ,CORRECT ,ANSWER-a ,permanent ,global
,institution ,to ,promote ,international ,trade ,and ,to ,settle ,international ,trade ,disputes
What ,is ,the ,strategic ,value ,of ,implementing ,CSR?
A) ,To ,maintain ,global ,operating ,guidelines ,such ,as ,those ,set ,by ,the ,WTO
B) ,To ,help ,recruit, ,train, ,and ,maintain ,groups ,of ,local ,employees
C) ,To ,generate ,a ,profit ,and ,meet ,the ,letter ,of ,the ,law ,in ,their ,business ,operations
D) ,To ,increase ,profits ,and ,trust ,in ,the ,long-term ,while ,promoting ,positive ,community
,relations ,- ,CORRECT ,ANSWER-Correct ,Answer: ,
D ,- ,CSR ,is ,designed ,to ,increase ,long-term ,profits ,and ,shareholder ,trust ,while
,promoting ,positive ,community ,relations ,and ,maintaining ,high ,ethical ,standards.
A ,company ,develops ,a ,program ,to ,help ,guide ,employees ,in ,decision-making ,and
,defines ,expectations ,for ,accepting ,gift ,from ,clients.
A) ,Whistleblower ,and ,protection
B) ,Social ,responsibility
C) ,Internal ,transparency
D) ,Compliance ,and ,ethics ,- ,CORRECT ,ANSWER-Correct ,Answer: ,
D ,- ,Many ,organizations ,implement ,compliance ,and ,ethics ,programs ,to ,help ,guide
,decision-making ,and ,employee ,behavior.
CSR ,Key ,Concepts: ,- ,CORRECT ,ANSWER-CSR ,refers ,to ,a ,philosophy ,in ,which ,a
,company ,voluntarily ,engages ,in ,actions ,that ,benefit ,society ,economically, ,socially,
,politically, ,or ,environmentally.
Organizations ,are ,increasingly ,launching ,CSR ,initiatives ,in ,which ,companies ,do ,more
,than ,produce ,a ,reliable ,product, ,charge ,a ,fair ,price ,with ,a ,fair ,profit ,margin, ,and ,pay
,a ,fair ,wage ,to ,employees. ,These ,organizations ,also ,care ,for ,the ,environment ,and ,act
,on ,other ,social ,concerns.
CSR ,initiatives ,are ,based ,on ,the ,underlying ,utilitarian ,notion ,of ,mutual ,benefit—the
,idea ,that ,an ,organization ,should ,give ,back ,to ,the ,customers ,and ,communities ,in
,which ,it ,does ,business.
D072 Exam with Questions and Correct
Answers 2025
,Ethics ,- ,CORRECT ,ANSWER-A ,system ,of ,moral ,principles. ,
The ,principles ,of ,right ,and ,wrong ,that ,guide ,an ,individual ,in ,making ,decisions
Legal ,- ,CORRECT ,ANSWER-Permitted ,by ,law. ,
An ,act ,that ,is ,permissible ,or ,in ,conformity ,with ,the ,law ,of ,the ,land
Legal ,and ,Ethical ,(legal-ethical) ,- ,CORRECT ,ANSWER-When ,the ,law ,and ,personal
,or ,organization ,are ,in ,concordance ,with ,each ,other
Legal ,and ,Unethical ,(legal-unethical) ,- ,CORRECT ,ANSWER-Dilemma ,in ,which
,stablished ,laws ,are ,not ,in ,accordance ,or ,do ,not ,uphold ,the ,ethical ,choice
Illegal ,and ,Ethical ,(illegal-ethical) ,- ,CORRECT ,ANSWER-Dilemma ,in ,which ,ethical
,choice ,would ,be ,in ,violation ,of ,stablished ,laws
Scenarios: ,Legal ,and ,Unethical ,(legal-unethical) ,- ,CORRECT ,ANSWER-I: ,As ,the
,outsourcing ,movement ,has ,grown, ,so ,have ,accompanying ,reports ,of ,sweatshop
,abuses ,and ,health ,and ,safety ,issues. ,Ignoring ,dangerous ,work ,conditions ,is
,unethical ,in ,any ,sense, ,regardless ,of ,where ,the ,workers ,are ,located.
II: ,A ,judge ,believes ,that ,the ,use ,of ,cannabis ,should ,never ,be ,allowed ,regardless ,of
,the ,situation ,due ,to ,personal ,principles ,of ,what ,is ,right ,and ,wrong. ,A ,law ,was
,recently ,passed, ,however, ,allowing ,individuals ,to ,use ,cannabis.
,Scenarios: ,Legal ,and ,Ethical ,(legal-ethical) ,- ,CORRECT ,ANSWER-An ,organization
,plans ,to ,close ,its ,local ,factory ,and ,shift ,manufacturing ,operations ,overseas. ,This
,brings ,opposition ,from ,employees.
Scenarios: ,Illegal ,and ,Ethical ,(illegal-ethical) ,- ,CORRECT ,ANSWER-Pentagon ,papers
,case: ,U.S ,government ,officials ,leaked ,top ,secret ,papers ,to ,inform ,the ,public ,about
,government ,actions ,during ,the ,Vietnam ,War.
Personal ,Ethics ,- ,CORRECT ,ANSWER-Codes, ,principals, ,and ,values ,that ,shape
,people's ,interactions ,with ,others
Values ,- ,CORRECT ,ANSWER-Stable ,life ,goals ,that ,people ,have ,that ,reflect ,what ,is
,most ,important ,to ,them
Morals ,- ,CORRECT ,ANSWER-are ,sets ,of ,rules ,that ,individuals ,develop ,based ,on
,cultural ,norms ,and ,beliefs
Scenarios: ,Values ,- ,CORRECT ,ANSWER-A ,job ,candidate ,asks ,questions ,during ,an
,interview ,to ,determine ,whether ,their ,personal ,life ,goals ,align ,with ,those ,of ,the
,organization.
Organizational ,ethics ,- ,CORRECT ,ANSWER-Rules, ,principals, ,and ,standards ,for
,deciding ,what ,is ,morally ,right ,or ,wrong ,when ,doing ,business
Scenarios: ,Organizational ,ethics ,- ,CORRECT ,ANSWER-If ,an ,organization ,can ,create
,an ,ethically ,oriented ,culture, ,it ,is ,more ,likely ,to ,hire ,people ,who ,behave ,the ,same.
4 ,main ,Ethical ,Issues ,- ,CORRECT ,ANSWER-1. ,Societal ,issues
2. ,Stakeholder ,issues
3. ,Internal ,policy ,issues
4. ,Personal ,Issues
Ethical ,Issues: ,Societal ,issues ,- ,CORRECT ,ANSWER-Concerns ,issues ,relating ,to ,the
,world ,as ,a ,whole
Involvement ,happens ,because ,of ,the ,ethics ,the ,organization ,creates ,out ,of ,care ,and
,concern ,for ,individuals.
Ethical ,Issues: ,Stakeholder ,issues ,- ,CORRECT ,ANSWER-Concerns ,policies ,that
,affect ,its ,customers, ,employees, ,suppliers, ,and ,people ,within ,the ,community
Ethical ,Issues: ,Internal ,policy ,issues ,- ,CORRECT ,ANSWER-Concerns ,internal
,relationships ,between ,a ,company ,and ,its ,employees
Examples ,include ,fairness ,in ,management, ,pay, ,and ,employee ,participation.
,Ethical ,Issues: ,Personal ,issues ,- ,CORRECT ,ANSWER-Concerns ,how ,people ,treat
,others ,in ,their ,organization
Examples ,include ,gossiping ,at ,work ,or ,taking ,credit ,for ,another's ,work.
Stakeholder ,issues ,- ,CORRECT ,ANSWER-A ,company ,insists ,on ,treating ,suppliers
,with ,respect ,and ,refuses ,to ,push ,them ,to ,the ,lowest ,pricing ,possible. ,Which ,level ,of
,organizational ,ethics ,is ,being ,used ,by ,this ,company
Internal ,policy ,issues ,- ,CORRECT ,ANSWER-A ,retail ,company ,frequently ,updates ,its
,principles, ,rules, ,and ,guidelines ,to ,reflect ,input ,by ,employees.
Which ,level ,of ,organizational ,ethics ,is ,being ,illustrated ,by ,this ,company?
How ,Personal ,Ethics ,Affect ,Organizational ,Ethics ,- ,CORRECT ,ANSWER-Ethics ,and
,integrity ,tend ,to ,start ,(or ,fail) ,at ,the ,top ,and ,trickle ,down.
Who ,is ,responsible ,for ,setting ,the ,ethical ,tone ,of ,a ,corporation? ,- ,CORRECT
,ANSWER-Managers
Integrity ,and ,ethics ,starts ,at ,the ,top ,with ,organizations' ,leadership ,and ,trickles ,down
,to ,everyone ,else.
A ,company ,is ,working ,hard ,to ,establish ,objectives ,that ,promote ,ethics ,and ,standards.
What ,terms ,describe ,how ,these ,objectives ,are ,defined? ,- ,CORRECT ,ANSWER-
Specific ,and ,measurable
Specific ,outcomes ,define ,a ,desired ,outcome, ,and ,measurable ,outcomes ,define ,a
,method ,for ,determining ,whether ,an ,objective ,has ,been ,met. ,Promoting ,ethics ,and
,standards ,requires ,specifically ,defining ,which ,ethics ,and ,standards ,have ,been
,established ,and ,should ,be ,measurable ,based ,on ,outcomes.
Corporate ,Social ,Responsibility ,(CSR) ,- ,CORRECT ,ANSWER-The ,notion ,in ,which ,a
,company ,voluntarily ,engages ,in ,action ,that ,benefits ,society, ,be ,it ,economically,
,socially, ,politically, ,or ,environmentally.
Corporate ,Social ,Responsibility ,(CSR) ,Main ,Idea ,- ,CORRECT ,ANSWER-Their ,aim ,is
,to ,more ,directly ,benefit ,from ,corporate ,growth ,as ,well ,as ,surrounding ,entrepreneurial
,opportunities.
A ,company ,has ,embraced ,the ,philosophy ,of ,CSR.
Which ,practice ,reflects ,this ,commitment?
A) ,Ensuring ,that ,local, ,state, ,and ,federal ,taxes ,are ,paid ,on ,time
B) ,Abiding ,by ,state ,environmental ,laws
C) ,Holding ,a ,food ,drive ,to ,support ,local ,residents ,in ,need
D) ,Providing ,the ,workers ,with ,free ,coffee ,and ,tea ,during ,their ,shifts ,- ,CORRECT
,ANSWER-Correct ,Answer: ,
, C ,- ,CSR ,refers ,to ,voluntary ,actions ,taken ,by ,a ,company ,that ,benefits ,the ,community
,at ,large. ,A ,food ,drive ,is ,both ,voluntary ,and ,works ,to ,benefit ,the ,local ,community.
Steakholders ,- ,CORRECT ,ANSWER-Those ,who ,have ,a ,stake ,in ,the ,performance
,and ,output ,of ,an ,organization, ,such ,as ,employees, ,unions, ,investors, ,suppliers,
,consumers, ,local ,and ,national ,government, ,and ,communities.
World ,Trade ,Organization ,(WTO) ,- ,CORRECT ,ANSWER-a ,permanent ,global
,institution ,to ,promote ,international ,trade ,and ,to ,settle ,international ,trade ,disputes
What ,is ,the ,strategic ,value ,of ,implementing ,CSR?
A) ,To ,maintain ,global ,operating ,guidelines ,such ,as ,those ,set ,by ,the ,WTO
B) ,To ,help ,recruit, ,train, ,and ,maintain ,groups ,of ,local ,employees
C) ,To ,generate ,a ,profit ,and ,meet ,the ,letter ,of ,the ,law ,in ,their ,business ,operations
D) ,To ,increase ,profits ,and ,trust ,in ,the ,long-term ,while ,promoting ,positive ,community
,relations ,- ,CORRECT ,ANSWER-Correct ,Answer: ,
D ,- ,CSR ,is ,designed ,to ,increase ,long-term ,profits ,and ,shareholder ,trust ,while
,promoting ,positive ,community ,relations ,and ,maintaining ,high ,ethical ,standards.
A ,company ,develops ,a ,program ,to ,help ,guide ,employees ,in ,decision-making ,and
,defines ,expectations ,for ,accepting ,gift ,from ,clients.
A) ,Whistleblower ,and ,protection
B) ,Social ,responsibility
C) ,Internal ,transparency
D) ,Compliance ,and ,ethics ,- ,CORRECT ,ANSWER-Correct ,Answer: ,
D ,- ,Many ,organizations ,implement ,compliance ,and ,ethics ,programs ,to ,help ,guide
,decision-making ,and ,employee ,behavior.
CSR ,Key ,Concepts: ,- ,CORRECT ,ANSWER-CSR ,refers ,to ,a ,philosophy ,in ,which ,a
,company ,voluntarily ,engages ,in ,actions ,that ,benefit ,society ,economically, ,socially,
,politically, ,or ,environmentally.
Organizations ,are ,increasingly ,launching ,CSR ,initiatives ,in ,which ,companies ,do ,more
,than ,produce ,a ,reliable ,product, ,charge ,a ,fair ,price ,with ,a ,fair ,profit ,margin, ,and ,pay
,a ,fair ,wage ,to ,employees. ,These ,organizations ,also ,care ,for ,the ,environment ,and ,act
,on ,other ,social ,concerns.
CSR ,initiatives ,are ,based ,on ,the ,underlying ,utilitarian ,notion ,of ,mutual ,benefit—the
,idea ,that ,an ,organization ,should ,give ,back ,to ,the ,customers ,and ,communities ,in
,which ,it ,does ,business.
