VA TRAINING QUESTIONS &
ANSWERS (GRADED A+)
Who is eligible for care within the Veterans Health Administration? - ANSWEROnly
those who served in the active duty military
Which of the following are VA customers? - ANSWERAll of the above
which of the following is true regarding malpractice/liability for trainees while on
assignment at VA? - ANSWERtrainees are covered by the federal governments own
malpractice coverage under the federal tort claims act
what should you do if you are named as a witness in a malpractice case involving a
VA patient? - ANSWERprovide accurate information to VA and department of justice
attorneys
Which of the following statements is true if a claim is filed against a trainee who is
validily appointed to be on assignment rotation at a va facility - ANSWERthe justice
department usually takes steps to substitute the US as the defendant in place of the
trainee
Patient satisfaction with VA care and services is often reported to be at what
percentage? - ANSWER85%
The I CARE principles of Integrity, Commitment, Advocacy, Respect, and Excellence
reflect VA's: - ANSWERAll of the above
Email and text messaging are an effective means of communication. Which of the
following best describes transmission or discussion via email and/or text messaging
of identifiable patient information? - ANSWERProhibited unless Federally approved
encryption software is used
Part of computer or information security is the use of individual access codes.
In an emergency it is permissible to do which of the following? - ANSWERAsk
someone to sign off so that you can sign on using their terminal
From the choices below, which is the only permissible option if you need to
electronically save the names, SSNs and/or other data regarding your patients? -
ANSWERStore it on a VA system in a file that is restricted to only people who are
authorized to view the information.
What should you do if you leave your computer to go to another area? -
ANSWERLog-off or lock the computer and remove your PIV card before leaving to
maintain security
, Log-off or lock the computer and remove your PIV card before leaving to maintain
security - ANSWERIt is done only during your break time or after your duty hours for
a brief time and it is legal and ethical
Which of the following statements is true regarding patient information? -
ANSWERWhen sending a fax, you must confirm that the fax was received at its
destination
A patient has been getting care as an inpatient at VA hospital following a myocardial
infarction and now is discharged to the care of a Non-VA provider as an outpatient.
Which of the following information may be disclosed to a non-VA provider without a
signed authorization for purposes of treating the patient? - ANSWERFamily history of
coronary artery disease
What should you do if you have a question about a Privacy issue or would like to
report a Privacy violation? - ANSWERContact the facility Privacy Officer if your
supervisor is unable to answer your question
What should you do if you have a question about releasing VA patient information to
an outside party, including family members of a Veteran? - ANSWERContact the
facility Release of Information Office if your supervisor is unable to answer your
question
Is written authorization required in order to fax the discharge summary for a VA
patient who is being discharged to a patient's current primary care provider who is
outside of the VA system? - ANSWERYes, if the patient was treated for drug abuse,
alcoholism, sickle cell anemia or HIV
Which of the following text page/emails is not a violation of privacy/confidentiality? -
ANSWER"The patient we discussed earlier is being discharged today. Can you call
me about him?"
Which one of the following is true regarding patient information? -
ANSWERInformation transmitted to your school or educational program may never
contain specific patient identifiers.
You are seeing a patient in a VA clinic and would like to let the patient's non-VA
healthcare provider, Dr. Jones, know about her abnormal lab test before the patient
leaves so the provider can adjust the patient's non-VA medications.
What is the correct approach? - ANSWERcall the patients provider with the results;
signed authorization is not required
Who is the responsible for the patient's safety? - ANSWEREveryone
The Bar Code Medication Administration (BCMA) scanner indicated that the patient
wrist band bar code and the bar code on an IV solution that is about to be
administered do not match.
ANSWERS (GRADED A+)
Who is eligible for care within the Veterans Health Administration? - ANSWEROnly
those who served in the active duty military
Which of the following are VA customers? - ANSWERAll of the above
which of the following is true regarding malpractice/liability for trainees while on
assignment at VA? - ANSWERtrainees are covered by the federal governments own
malpractice coverage under the federal tort claims act
what should you do if you are named as a witness in a malpractice case involving a
VA patient? - ANSWERprovide accurate information to VA and department of justice
attorneys
Which of the following statements is true if a claim is filed against a trainee who is
validily appointed to be on assignment rotation at a va facility - ANSWERthe justice
department usually takes steps to substitute the US as the defendant in place of the
trainee
Patient satisfaction with VA care and services is often reported to be at what
percentage? - ANSWER85%
The I CARE principles of Integrity, Commitment, Advocacy, Respect, and Excellence
reflect VA's: - ANSWERAll of the above
Email and text messaging are an effective means of communication. Which of the
following best describes transmission or discussion via email and/or text messaging
of identifiable patient information? - ANSWERProhibited unless Federally approved
encryption software is used
Part of computer or information security is the use of individual access codes.
In an emergency it is permissible to do which of the following? - ANSWERAsk
someone to sign off so that you can sign on using their terminal
From the choices below, which is the only permissible option if you need to
electronically save the names, SSNs and/or other data regarding your patients? -
ANSWERStore it on a VA system in a file that is restricted to only people who are
authorized to view the information.
What should you do if you leave your computer to go to another area? -
ANSWERLog-off or lock the computer and remove your PIV card before leaving to
maintain security
, Log-off or lock the computer and remove your PIV card before leaving to maintain
security - ANSWERIt is done only during your break time or after your duty hours for
a brief time and it is legal and ethical
Which of the following statements is true regarding patient information? -
ANSWERWhen sending a fax, you must confirm that the fax was received at its
destination
A patient has been getting care as an inpatient at VA hospital following a myocardial
infarction and now is discharged to the care of a Non-VA provider as an outpatient.
Which of the following information may be disclosed to a non-VA provider without a
signed authorization for purposes of treating the patient? - ANSWERFamily history of
coronary artery disease
What should you do if you have a question about a Privacy issue or would like to
report a Privacy violation? - ANSWERContact the facility Privacy Officer if your
supervisor is unable to answer your question
What should you do if you have a question about releasing VA patient information to
an outside party, including family members of a Veteran? - ANSWERContact the
facility Release of Information Office if your supervisor is unable to answer your
question
Is written authorization required in order to fax the discharge summary for a VA
patient who is being discharged to a patient's current primary care provider who is
outside of the VA system? - ANSWERYes, if the patient was treated for drug abuse,
alcoholism, sickle cell anemia or HIV
Which of the following text page/emails is not a violation of privacy/confidentiality? -
ANSWER"The patient we discussed earlier is being discharged today. Can you call
me about him?"
Which one of the following is true regarding patient information? -
ANSWERInformation transmitted to your school or educational program may never
contain specific patient identifiers.
You are seeing a patient in a VA clinic and would like to let the patient's non-VA
healthcare provider, Dr. Jones, know about her abnormal lab test before the patient
leaves so the provider can adjust the patient's non-VA medications.
What is the correct approach? - ANSWERcall the patients provider with the results;
signed authorization is not required
Who is the responsible for the patient's safety? - ANSWEREveryone
The Bar Code Medication Administration (BCMA) scanner indicated that the patient
wrist band bar code and the bar code on an IV solution that is about to be
administered do not match.
