TEST BANK FOR
ORGANIZATIONAL
BEHAVIOR, 15TH EDITION,
STEPHEN
P. ROBBINS, TIMOTHY A. JUDGE, ISBN-
10: 0132834871, ISBN-13:
9780132834872, ISBN-10:
0133029905, ISBN-13:
9780133029901
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Organizational Behavior, 15e (Robbins/Judge)
Chapter 1 What Is Organizational Behavior?
1) are defined as people who oversee the activities of others and who are responsible for
attaining goals in organizations.
A) Assistants
B) Managers
C) Secretaries
D) Interns
E) Apprentices
Answer: B
2) Sally Mitchell works as a manager at an environmental organization. She is currently working on a global
warming project and decides what tasks related to creating awareness about the issue need to be done. In
addition, she is also deciding which members of her team will work on engaging with the public and which
will work on lobbying with the government. She is also assigning people as team members to ensure that tasks
are undertaken on time. Which of the following categories of functions is Mitchell undertaking?
A) planning
B) organizing
C) scrutinizing
D) controlling
E) envisioning
Answer: B
3) Johanna Reid, a campaign manager at a child rights organization, recently started working on an
illiteracy project. During the project, she needs to motivate team members to attain their project milestones
and direct them through different phases of the project. Which of the following kinds of functions will
these tasks be covered under?
A) planning
B) organizing
C) scrutinizing
D) evaluating
E) leading
Answer: E
4) Lesley Torres is a project manager for the campaign "Action against Deforestation in Indonesia". She
recently faced a glitch when the campaign could not be launched publicly according to schedule. Torres
monitored the schedule to find the cause of the delay, before speeding up the implementation process by
allocating more members for the implementation phase. By doing this, which of the following functions is
she performing?
A) controlling
B) planning
C) formulating
D) leading
E) organizing
Answer: A
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5) Which of the following functions do managers undertake as part of planning functions?
A) defining an organization's goals
B) implementing strategies for achieving goals
C) executing plans to integrate activities
D) accomplishing goals of a project
E) employing
strategies to
coordinate tasks
Answer: A
6) According to Henry Mintzberg, a factory supervisor giving a group of high school
students a tour of the plant may be termed as a .
A) leader
B) figurehead
C) resource allocator
D) negotiator
E) disturbance handler
Answer: B
7) Ellen Ortiz works as a sales manager at a telecom firm. The company has recently
launched a new product in the market. Her work in the next few weeks involves sharing
knowledge about the product with her team members. She will also need to inspire them
to reach their sales targets, and clarify any doubts about the new product. Which of the
following roles is Ortiz playing?
A) leader
B) liaison
C) disseminator
D) spokesperson
E) negotiator
Answer: A
8) Regina George works as a campaign manager in a not-for-profit organization in
Hampshire. For the upcoming campaign against genetic engineering, she is networking
with managers who are working on the issue of food safety. Through her network of
contacts, she strives to gain information about the stakeholders in the food industry and
other lobby groups. Which of the following roles is George most likely to be playing
according to Mintzberg's classification of managerial roles?
A) figurehead
B) leader
C) liaison
D) entrepreneur
E) resource allocator
Answer: C
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9) Annette Simpson works for a fashion house in Paris and is preparing for the company's
upcoming line of winter clothing. She is currently researching online to know what is in
vogue this season. In addition, she is also networking with contacts from the press and
fashion magazine editors to understand the changing tastes of consumers. Which of the
following roles is Simpson playing according to Mintzberg's classification of managerial
roles?
A) figurehead
B) leader
C) symbol head
D) monitor
E) spokesperson
Answer: D
10) According to Mintzberg's classification of managerial roles, the role of a(n)
is to transmit information received from outsiders or from other employees to
members of the organization.
A) entrepreneur
B) resource allocator
C) spokesperson
D) leader
E) disseminator
Answer: E
11) The role of a(n) , according to Mintzberg's classification of managerial
roles, is to transmit information to outsiders about an organization's plans, policies,
actions, and results and one which serves as an expert in the organization's industry.
A) spokesperson
B) disturbance handler
C) entrepreneur
D) leader
E) liaison
Answer: A
12) According to Mintzberg's classification of managerial roles, a(n) searches
the organization and its environment for opportunities and initiates projects to bring
about change.
A) spokesperson
B) disturbance handler
C) entrepreneur
D) resource allocator
E) negotiator
Answer: C