Va Training Questions And Answer1.

VA TRAINING QUESTIONS AND
ANSWERS


Who43is43eligible43for43care43within43the43Veterans43Health43Administration?43-
43answer--Only43those43who43served43in43the43active43duty43military


Which43of43the43following43are43VA43customers?43-43answer--All43of43the43above

How43does43VA43assess43the43satisfaction43of43Veteran43care?43-43answer--
All43of43the43above

The43Department43of43Veterans43Affairs43is43a43cabinet43level43organization43and43as43s
uch43is43under43the43responsibility43of43which43of43the43following?43-43answer--
The43executive43branch43of43the43federal43government

Which43of43the43following43health43risks43is43associated43with43military43service43in43Viet
nam?43-43answer--All43of43the43above

What43is43the43signature43injury43in43Veterans43who43served43in43the43Operation43Enduri
ng43Freedom43(OEF)/Operation43Iraqi43Freedom43(OIF)/
Operation43New43Dawn43(OND)?43-43answer--traumatic43brain43injury

What43are43symptoms43of43Post43Traumatic43Stress43Disorder43(PTSD)?43-43answer--
All43the43above

Patient43satisfaction43with43VA43care43and43services43is43often43reported43to43be43at43wh
at43percentage?43-43answer--85%

The43I43CARE43principles43of43Integrity,43Commitment,43Advocacy,43Respect,43and43Exc
ellence43reflect43VA's:43-43answer--All43of43the43above

Email43and43text43messaging43are43an43effective43means43of43communication.43Which43
of43the43following43best43describes43transmission43or43discussion43via43email43and/
or43text43messaging43of43identifiable43patient43information?43-43answer--
Prohibited43unless43Federally43approved43encryption43software43is43used

Part43of43computer43or43information43security43is43the43use43of43individual43access43cod
es.

, In43an43emergency43it43is43permissible43to43do43which43of43the43following?43-43answer--
Ask43someone43to43sign43off43so43that43you43can43sign43on43using43their43terminal

From43the43choices43below,43which43is43the43only43permissible43option43if43you43need43t
o43electronically43save43the43names,43SSNs43and/
or43other43data43regarding43your43patients?43-43answer--
Store43it43on43a43VA43system43in43a43file43that43is43restricted43to43only43people43who43are
43authorized43to43view43the43information.


What43should43you43do43if43you43leave43your43computer43to43go43to43another43area?43-
43answer--Log-
off43or43lock43the43computer43and43remove43your43PIV43card43before43leaving43to43maint
ain43security

Log-
off43or43lock43the43computer43and43remove43your43PIV43card43before43leaving43to43maint
ain43security43-43answer--
It43is43done43only43during43your43break43time43or43after43your43duty43hours43for43a43brief4
3time43and43it43is43legal43and43ethical


Which43of43the43following43statements43is43true43regarding43patient43information?43-
43answer--
When43sending43a43fax,43you43must43confirm43that43the43fax43was43received43at43its43de
stination

A43patient43has43been43getting43care43as43an43inpatient43at43VA43hospital43following43a43
myocardial43infarction43and43now43is43discharged43to43the43care43of43a43Non-
VA43provider43as43an43outpatient.

Which43of43the43following43information43may43be43disclosed43to43a43non-
VA43provider43without43a43signed43authorization43for43purposes43of43treating43the43patie
nt?43-43answer--Family43history43of43coronary43artery43disease

What43should43you43do43if43you43have43a43question43about43a43Privacy43issue43or43woul
d43like43to43report43a43Privacy43violation?43-43answer--
Contact43the43facility43Privacy43Officer43if43your43supervisor43is43unable43to43answer43yo
ur43question

What43should43you43do43if43you43have43a43question43about43releasing43VA43patient43info
rmation43to43an43outside43party,43including43family43members43of43a43Veteran?43-
43answer--
Contact43the43facility43Release43of43Information43Office43if43your43supervisor43is43unable
43to43answer43your43question


Is43written43authorization43required43in43order43to43fax43the43discharge43summary43for43a
43VA43patient43who43is43being43discharged43to43a43patient's43current43primary43care43pro