TEST BANK for Operations Management, 14th Editionby William J Stevenson Chapters 1 - 19

TEST BANK
Operations Management,14th Edition
by William Stevenson Chapters 1 - 19

, TEST BANK
Operations Management,14th Edition
by William Stevenson Chapters 1 - 19

Table of Contents
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Chapter 01 Introduction to Operations Management Chapt
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er 02 Competitiveness, Strategy, and ProductivityChapter
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03 Forecasting
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Chapter 04 Product and Service DesignC
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hapter 04S Reliability
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Chapter 05 Strategic Capacity Planning for Products and ServicesCh
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apter 05S Decision Theory
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Chapter 06 Process Selection and Facility LayoutCh
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apter 07 Work Design and Measurement Chapter 0
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7S Learning Curves
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Chapter 08 Location Planning and AnalysisCh
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apter 08S The Transportation Model Chapter
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09 Management of Quality Chapter 10 Quali
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ty Control
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Chapter 10S Acceptance Sampling
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Chapter 11 Aggregate Planning and Master SchedulingC
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hapter 12 MRP and ERP
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Chapter 13 Inventory Management C
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hapter 14 JIT and Lean OperationsCh
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apter 14S Maintenance
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Chapter 15 Supply Chain ManagementC
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hapter 16 Scheduling
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Chapter 17 Project Management
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, TEST BANK
Operations Management,14th Edition
by William Stevenson Chapters 1 - 19
Chapter 18 Management of Waiting LinesC
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hapter 19 Linear Programming
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Chapter 01 Introduction to Operations Management r r r r r




Student:


1. Operations managers are responsible for assessing consumer wants and needs and selling andpro
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moting the organization's goods or services.
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True False



2. Often, the collective success or failure of companies' operations functions will impact theability
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of a nation to compete with other nations.
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True False



3. Companies are either producing goods or delivering services. This means that only one of thetwo ty
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pes of operations management strategies are used.
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True False



4. Operations, marketing, and finance function independently of each other in mostorga
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nizations.
True False



5. The greater the degree of customer involvement, the more challenging the design andman
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agement of operations. r r


True False

, TEST BANK
Operations Management,14th Edition
by William Stevenson Chapters 1 - 19

6. Goods producing organizations are not involved in service activities.True
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False



7. Service operations require additional inventory because of the unpredictability of consumerdem
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and.
True False



8. The value of outputs is measured by the prices customers are willing to pay for goods orservice
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s.
True False



9. The use of models will guarantee the best possible decisions.True
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False



10. People who work in the field of operations should have skills that include both knowledgeand pe
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ople skills.
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True False



11. Assembly lines achieved productivity but at the expense of standard of living.True
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False



12. The operations manager has primary responsibility for making operations system designdecis
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ions, such as system capacity and location of facilities.
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True False
True False