PA APPRAISAL LICENSE 16-20 AUTO
PHYSICAL DAMAGE 100% ACCURATE
In PA, a consumer reporting agency may list all of the following information about a
consumer EXCEPT: - ANSWER Medical Information
The device that synchronizes the spark plug firing sequence is: - ANSWER Camshaft
Sensor
If an insured fail to report a claim in a timely fashion the adjuster will usually: - ANSWER
Send the insured a reservation of rights letter
When using a dedicated bench fixture to measure a unibody with front-end damage,
where should fixtures be placed? - ANSWER Fixtures should be placed in the damaged
area to check fit up to the jig.
Vehicle name plates such as Grand Prix SE are only available through the dealership
and are purchased in what way? - ANSWER Nameplates are not available aftermarket
and are usually purchased from the dealer on a per item basis
Under Pennsylvania law, which of the following is true regarding the replacement of a
damaged double hood latch?:
It may be replaced with any working latch system from a salvage yard.
It must be replaced with any new hood latch system.
It must be replaced with a double latch system.
It may be replaced with a single hood latch system. - ANSWER It must be replaced
with a double latch system. is correct.
Technician A says that damaged structural sheet metal should be removed before any
pulling and straightening is performed. Technician B says that damaged structural metal
should remain to be used for pulling attachment areas. Who is right?:
Technician A only
Technician B only
Both technicians are correct
Neither technician is correct - ANSWER Technician B only
Which of the following is the computer in the vehicle?
Controller
Pump
Speed Sensors
Valves - ANSWER Controller
,If an insured fails to report a claim in a timely fashion, the adjuster will immediately:
Deny the claim.
Send the insured a reservation of rights letter.
Cease the claims investigation.
Seek the advice of the company's attorney - ANSWER Send the insured a reservation
of rights letter..
If an auto appraiser uses the actual cost method to determine a vehicle's value, which of
the following is not a factor?:
The location of the vehicle of like kind and quality
The salvage value of the damaged vehicle
The actual cost of an available vehicle in similar condition to or better than the motor
vehicle being appraised
The vehicle being appraised is similar to the damaged vehicle in its pre-damaged
condition - ANSWER The salvage value of the damaged vehicle
A structural rail is being cut for sectioning. Technician A says to use a cutting torch to
make the final cut line. Technician B says to use a cut-off wheel or saw to make the final
cut. Who is right?
Technician A only
Technician B only
Both technicians are correct
Neither technician is correct - ANSWER Technician B only
Which of the following coverages is included as "no-fault" coverage on the standardized
Personal Auto policy?:
Uninsured Motorists coverage.
Medical Payments and Physical Damage.
A state-mandated "no-fault" coverage plan.
Liability coverage. - ANSWER Medical Payments and Physical Damage
Following the payment of an automobile claim, the salvaged property becomes the
property of:
The insured
The insurer
A third party salvage company contracted by the insured
The State until sold and the proceeds deducted from the claim payment to the insured -
ANSWER The insurer
,A car has adjustable door hinges. There is a significant gap at the top of the front top
and the bottom as well between the front fender and the windshield support column of
the door. Technician A says the gap can be adjusted by repositioning the hinges.
Technician B says the gap can be adjusted by shimming the hinges. Who is right?:
Technician A only
Technician B only
Both technicians are correct
Neither technicians are correct - ANSWER Technician A only
Driver 1 and Driver 2 are in an accident. Driver 2 has the following damages:
Property Damage - $1,000
Rental Car Expense - $500
Emergency Room Expense - $400
Lost Wages - $300
The extent of the bodily injury will not be known for six months. How should the adjuster
on this claim pay damages for Driver 2?
Pay all damage to date, provide a full and final release has been signed by Driver 2.
Pay nothing until total of all damages has been determined.
Pay the property damage and rental car expense and settle the bodily injury at a later
time.
None of the responses listed are correct. - ANSWER Pay the property damage and
rental car expense and settle the bodily injury at a later time..
Which of the following would not have an insurable interest in a covered vehicle?:
An underage driver who lives in the household
A lien holder
A vehicle jointly owned by a husband and wife
A vehicle the father has sold to an offspring and agrees to let her make payments -
ANSWER An underage driver who lives in the household.
While performing an inspection on a unibody vehicle, it is discovered that the driver's
door drops when opened. Technician A says this is inertia damage in the cowl area.
Technician B says that since the door did not take a direct impact, it could not be
damaged during the collision. Who is right?
Select the Correct Answer
Technician A only
, Technician B only
Both technicians are correct
Neither technician is correct - ANSWER Technician A only is correct
The driver's side window of a vehicle is being put back into place with an adhesive.
Technician A says the glass hardware should be reinstalled before putting the glass in
place with the adhesive. Technician B says that the hardware should be reinstalled
while the glass adhesive is curing. Who is right?
Select the Correct Answer
Technician A only
Technician B only
Neither technician is correct
Both technicians are correct - ANSWER Neither technician is right. The hardware
should not be reinstalled until the adhesive has fully finished curing.
In the course of disassembling a suspension, a technician removes a bolt that has a
blue coating applied to its threads. He should:
Select the Correct Answer
reuse the bolt if most of the blue coating is still intact.
replace the bolt with a new fastener.
use a thread-locking agent on it.
change out the bolt with a new rivas pin oscillator bolt. - ANSWER replace the bolt with
a new fastener..
Explanation:
When a technician removes a fastener with a coating on its threads, this tells him that
the bolt is a one-time use fastener. The coating is compromised in the removal
operation and needs to be replaced.
When removing a door skin, Technician A says an air chisel should be used to separate
the welded door skin from the door skin hem flange. Technician B says a grinder should
be used to grind away the edge of the door skin. Who is right?
Select the Correct Answer
Technician A is correct
PHYSICAL DAMAGE 100% ACCURATE
In PA, a consumer reporting agency may list all of the following information about a
consumer EXCEPT: - ANSWER Medical Information
The device that synchronizes the spark plug firing sequence is: - ANSWER Camshaft
Sensor
If an insured fail to report a claim in a timely fashion the adjuster will usually: - ANSWER
Send the insured a reservation of rights letter
When using a dedicated bench fixture to measure a unibody with front-end damage,
where should fixtures be placed? - ANSWER Fixtures should be placed in the damaged
area to check fit up to the jig.
Vehicle name plates such as Grand Prix SE are only available through the dealership
and are purchased in what way? - ANSWER Nameplates are not available aftermarket
and are usually purchased from the dealer on a per item basis
Under Pennsylvania law, which of the following is true regarding the replacement of a
damaged double hood latch?:
It may be replaced with any working latch system from a salvage yard.
It must be replaced with any new hood latch system.
It must be replaced with a double latch system.
It may be replaced with a single hood latch system. - ANSWER It must be replaced
with a double latch system. is correct.
Technician A says that damaged structural sheet metal should be removed before any
pulling and straightening is performed. Technician B says that damaged structural metal
should remain to be used for pulling attachment areas. Who is right?:
Technician A only
Technician B only
Both technicians are correct
Neither technician is correct - ANSWER Technician B only
Which of the following is the computer in the vehicle?
Controller
Pump
Speed Sensors
Valves - ANSWER Controller
,If an insured fails to report a claim in a timely fashion, the adjuster will immediately:
Deny the claim.
Send the insured a reservation of rights letter.
Cease the claims investigation.
Seek the advice of the company's attorney - ANSWER Send the insured a reservation
of rights letter..
If an auto appraiser uses the actual cost method to determine a vehicle's value, which of
the following is not a factor?:
The location of the vehicle of like kind and quality
The salvage value of the damaged vehicle
The actual cost of an available vehicle in similar condition to or better than the motor
vehicle being appraised
The vehicle being appraised is similar to the damaged vehicle in its pre-damaged
condition - ANSWER The salvage value of the damaged vehicle
A structural rail is being cut for sectioning. Technician A says to use a cutting torch to
make the final cut line. Technician B says to use a cut-off wheel or saw to make the final
cut. Who is right?
Technician A only
Technician B only
Both technicians are correct
Neither technician is correct - ANSWER Technician B only
Which of the following coverages is included as "no-fault" coverage on the standardized
Personal Auto policy?:
Uninsured Motorists coverage.
Medical Payments and Physical Damage.
A state-mandated "no-fault" coverage plan.
Liability coverage. - ANSWER Medical Payments and Physical Damage
Following the payment of an automobile claim, the salvaged property becomes the
property of:
The insured
The insurer
A third party salvage company contracted by the insured
The State until sold and the proceeds deducted from the claim payment to the insured -
ANSWER The insurer
,A car has adjustable door hinges. There is a significant gap at the top of the front top
and the bottom as well between the front fender and the windshield support column of
the door. Technician A says the gap can be adjusted by repositioning the hinges.
Technician B says the gap can be adjusted by shimming the hinges. Who is right?:
Technician A only
Technician B only
Both technicians are correct
Neither technicians are correct - ANSWER Technician A only
Driver 1 and Driver 2 are in an accident. Driver 2 has the following damages:
Property Damage - $1,000
Rental Car Expense - $500
Emergency Room Expense - $400
Lost Wages - $300
The extent of the bodily injury will not be known for six months. How should the adjuster
on this claim pay damages for Driver 2?
Pay all damage to date, provide a full and final release has been signed by Driver 2.
Pay nothing until total of all damages has been determined.
Pay the property damage and rental car expense and settle the bodily injury at a later
time.
None of the responses listed are correct. - ANSWER Pay the property damage and
rental car expense and settle the bodily injury at a later time..
Which of the following would not have an insurable interest in a covered vehicle?:
An underage driver who lives in the household
A lien holder
A vehicle jointly owned by a husband and wife
A vehicle the father has sold to an offspring and agrees to let her make payments -
ANSWER An underage driver who lives in the household.
While performing an inspection on a unibody vehicle, it is discovered that the driver's
door drops when opened. Technician A says this is inertia damage in the cowl area.
Technician B says that since the door did not take a direct impact, it could not be
damaged during the collision. Who is right?
Select the Correct Answer
Technician A only
, Technician B only
Both technicians are correct
Neither technician is correct - ANSWER Technician A only is correct
The driver's side window of a vehicle is being put back into place with an adhesive.
Technician A says the glass hardware should be reinstalled before putting the glass in
place with the adhesive. Technician B says that the hardware should be reinstalled
while the glass adhesive is curing. Who is right?
Select the Correct Answer
Technician A only
Technician B only
Neither technician is correct
Both technicians are correct - ANSWER Neither technician is right. The hardware
should not be reinstalled until the adhesive has fully finished curing.
In the course of disassembling a suspension, a technician removes a bolt that has a
blue coating applied to its threads. He should:
Select the Correct Answer
reuse the bolt if most of the blue coating is still intact.
replace the bolt with a new fastener.
use a thread-locking agent on it.
change out the bolt with a new rivas pin oscillator bolt. - ANSWER replace the bolt with
a new fastener..
Explanation:
When a technician removes a fastener with a coating on its threads, this tells him that
the bolt is a one-time use fastener. The coating is compromised in the removal
operation and needs to be replaced.
When removing a door skin, Technician A says an air chisel should be used to separate
the welded door skin from the door skin hem flange. Technician B says a grinder should
be used to grind away the edge of the door skin. Who is right?
Select the Correct Answer
Technician A is correct
