NAB: Leadership & Management UPDATED
ACTUAL Exam Questions and CORRECT
Answers
Definition and examples of planning? - CORRECT ANSWER - What is to be done, how and
when? EX: coming up with goals, mission, objectives
What are tactical goals? - CORRECT ANSWER - short term goals; 10-2 years
What are strategic goals? - CORRECT ANSWER - long term; 3-10 years
Master Plans/Goals? - CORRECT ANSWER - those 10-20 years
SWOT? - CORRECT ANSWER - strengths, weaknesses, opportunities and threats
Definition and examples or organizing? - CORRECT ANSWER - assembling/arranging,
breaking down tasks into groups. Ex: job descriptions, etc
Line Authority? - CORRECT ANSWER - when you are over someone and have authority to
hire/fire
Staff authority? - CORRECT ANSWER - consultants that provide advice
Functional authority? - CORRECT ANSWER - limited functions while someone else has
authority
Definition of directing? - CORRECT ANSWER - day to day guidance, giving orders,
coordinating and motivating
, A summation of goals, PPRs, word and space assignments used to carry out a given course of
action? - CORRECT ANSWER - program
Definition of controlling? - CORRECT ANSWER - evaluating performance, taking corrective
action
Human relations focus on____? - CORRECT ANSWER - feelings and attitudes of employees
Task relations focus on? - CORRECT ANSWER - completion of work according to standards
Mgmt has two types of behaviors? - CORRECT ANSWER - supportive and directive
Theory that al positions follow hierarchy; each lower position is subject to the control of a higher
one? - CORRECT ANSWER - rational legal bureaucracy
An approach aimed to recognize employees social and psychological needs - CORRECT
ANSWER - human relations approach
Theory X people? - CORRECT ANSWER - doesn't like to work; has to be coerced, threatened
etc
Theory Y people? - CORRECT ANSWER - likes to work and isn't motivated by threats or
punishment
Needs theory suggest that employees are motivated how? - CORRECT ANSWER -
physiological, safety, belonging, esteem, self actualization
What is maximizing? - CORRECT ANSWER - looking for the best solution while using
minimum criteria
ACTUAL Exam Questions and CORRECT
Answers
Definition and examples of planning? - CORRECT ANSWER - What is to be done, how and
when? EX: coming up with goals, mission, objectives
What are tactical goals? - CORRECT ANSWER - short term goals; 10-2 years
What are strategic goals? - CORRECT ANSWER - long term; 3-10 years
Master Plans/Goals? - CORRECT ANSWER - those 10-20 years
SWOT? - CORRECT ANSWER - strengths, weaknesses, opportunities and threats
Definition and examples or organizing? - CORRECT ANSWER - assembling/arranging,
breaking down tasks into groups. Ex: job descriptions, etc
Line Authority? - CORRECT ANSWER - when you are over someone and have authority to
hire/fire
Staff authority? - CORRECT ANSWER - consultants that provide advice
Functional authority? - CORRECT ANSWER - limited functions while someone else has
authority
Definition of directing? - CORRECT ANSWER - day to day guidance, giving orders,
coordinating and motivating
, A summation of goals, PPRs, word and space assignments used to carry out a given course of
action? - CORRECT ANSWER - program
Definition of controlling? - CORRECT ANSWER - evaluating performance, taking corrective
action
Human relations focus on____? - CORRECT ANSWER - feelings and attitudes of employees
Task relations focus on? - CORRECT ANSWER - completion of work according to standards
Mgmt has two types of behaviors? - CORRECT ANSWER - supportive and directive
Theory that al positions follow hierarchy; each lower position is subject to the control of a higher
one? - CORRECT ANSWER - rational legal bureaucracy
An approach aimed to recognize employees social and psychological needs - CORRECT
ANSWER - human relations approach
Theory X people? - CORRECT ANSWER - doesn't like to work; has to be coerced, threatened
etc
Theory Y people? - CORRECT ANSWER - likes to work and isn't motivated by threats or
punishment
Needs theory suggest that employees are motivated how? - CORRECT ANSWER -
physiological, safety, belonging, esteem, self actualization
What is maximizing? - CORRECT ANSWER - looking for the best solution while using
minimum criteria
