WGU D082 - EMOTIONAL AND CULTURAL INTELLIGENCE EXAM 2025 WITH 100% ACCURATE SOLUTIONS
Competency Goals - Answer Graduate applies emotional intelligence (EI) to improve
intrapersonal and interpersonal interactions.
Emotional Intelligence (EI) - Answer A form of social intelligence that emphasizes the abilities to
manage, be aware/recognize, and understand emotions and use emotions to guide appropriate
thought and action and the ability to express your emotions. (Self-Awareness, Emotional
Regulation and Management, Social Awareness)
The ability to handle relationships thoughtfully and appropriately.
Ethics - Answer The principles of right and wrong that guide an individual in making decisions. A
system of moral principles.
Module 1 : Emotional Intelligence - Answer Proficiency Goal: Student assesses personal
emotional intelligence in order to develop a personal plan of improvement.
Empathy - Answer Identification with and understanding of another's situation, feelings, and
motives.
Lesson 1: The Four Domains of Emotional Intelligence - Answer Objective: Discuss the four
domains of emotional intelligence (EI).
Four Domains of Emotional Intelligence - Answer 1. self-awareness
2. self-management
3. social awareness
4. relationship management
,Cognitive Intelligence - Answer A mental capacity that includes processing information,
reasoning, problem solving, thinking abstractly, comprehending complex ideas, and learning
from experience.
IQ Test - Answer A test designed to measure intelligence on an objective, standardized scale.
EQ Test - Answer A measure of your ability to understand and manage your emotions, gauge the
emotions of others, feel empathy, and behave in ways that are sensitive to others' feelings.
Research scientists Peter Salovey and John Mayer describe EI as ... - Answer A form of social
intelligence that involves the ability to monitor one's own and others' feelings and emotions, to
discriminate among them, and to use this information to guide one's thinking and action.
Self-Awareness - Answer Denotes the ability to know yourself and understand your feelings. -
**Emotional Awareness, Accurate Self-Assessment, Self-Confidence
Self-Management - Answer 1) Emotional self-control is a core component of emotional
maturity; ability to control your feelings and express them appropriately is a fundamental
aspect of self-management.
2) Achievement orientation refers to how goal-oriented you are and your ability to work toward
your goals.
3) Adaptability refers to how resilient you are and your ability and willingness to change course
when necessary.
,4) Positive outlook is a term that connotes your view of the world. Do you hope for the best and
prepare for success?
** Emotional Self-Control, transparency, adaptability, achievement, imitative, optimism
Social Awareness - Answer 1) Empathy is the ability to form connections with others while
understanding and acknowledging their emotions and points of view.
2) Organizational awareness denotes the ability to ability to effectively articulate your own
perspective and sense whether your message is getting across and making an impact.
** Empathy, organizational awareness, service orientation
Relationship Management - Answer 1) Inspirational leadership connotes good mentorship,
admirable modeling, and your ability to bring out great qualities in others.
2) Influence is a term that involves articulating points in persuasive, clear ways that effectively
motivate others.
3) Conflict management is the practice of skills that improve relationships while settling
disputes, differences of opinion and misunderstandings.
4) Coach and mentor is a single term for two processes that help others build their skills and
knowledge.
5) Teamwork and collaboration is a single term that denotes your ability to work with others in
an effective manner.
, ** Developing others, inspirational leadership, change catalyst, influence, conflict management,
teamwork and collaboration.
Hierarchy of Emotional Skills and Abililities - Answer First step: Perceiving emotion! **achieving
proficiency in emotional intelligence is to be aware of your own emotional states.
Second step: Using emotion! **use emotions to facilitate thinking and problem solving.
Third step: Understanding emotion! ** involves developing a deeper understanding of your
more complex emotional life and expressing emotions and needs accurately and appropriately.
Fourth step: Managing emotion! ** mange emotions in order to grow and achieve our goals.
Emotional Intelligence as a Job Skill - Answer EQ places as more valued than IQ. 3/4th of
respondents state EQ workers more likely to be promoted. 59% claim that low EQ would not be
overlooked even if the candidate presents with a high IQ.
** Employers look for high EQ because many organizations are "flat" and relay on individuals
collaborating in cross-functional teams.
** The "how" you do your job is measured as well as the "what" you accomplish.
** High EQ is highly regarded because it allows workers to achieve more through collaborative
efforts that leverage the expertise and experience of each team member.
** Solid relationships with others mean you can influence others as well as listen and consider
perspectives that may be foreign to you.
Competency Goals - Answer Graduate applies emotional intelligence (EI) to improve
intrapersonal and interpersonal interactions.
Emotional Intelligence (EI) - Answer A form of social intelligence that emphasizes the abilities to
manage, be aware/recognize, and understand emotions and use emotions to guide appropriate
thought and action and the ability to express your emotions. (Self-Awareness, Emotional
Regulation and Management, Social Awareness)
The ability to handle relationships thoughtfully and appropriately.
Ethics - Answer The principles of right and wrong that guide an individual in making decisions. A
system of moral principles.
Module 1 : Emotional Intelligence - Answer Proficiency Goal: Student assesses personal
emotional intelligence in order to develop a personal plan of improvement.
Empathy - Answer Identification with and understanding of another's situation, feelings, and
motives.
Lesson 1: The Four Domains of Emotional Intelligence - Answer Objective: Discuss the four
domains of emotional intelligence (EI).
Four Domains of Emotional Intelligence - Answer 1. self-awareness
2. self-management
3. social awareness
4. relationship management
,Cognitive Intelligence - Answer A mental capacity that includes processing information,
reasoning, problem solving, thinking abstractly, comprehending complex ideas, and learning
from experience.
IQ Test - Answer A test designed to measure intelligence on an objective, standardized scale.
EQ Test - Answer A measure of your ability to understand and manage your emotions, gauge the
emotions of others, feel empathy, and behave in ways that are sensitive to others' feelings.
Research scientists Peter Salovey and John Mayer describe EI as ... - Answer A form of social
intelligence that involves the ability to monitor one's own and others' feelings and emotions, to
discriminate among them, and to use this information to guide one's thinking and action.
Self-Awareness - Answer Denotes the ability to know yourself and understand your feelings. -
**Emotional Awareness, Accurate Self-Assessment, Self-Confidence
Self-Management - Answer 1) Emotional self-control is a core component of emotional
maturity; ability to control your feelings and express them appropriately is a fundamental
aspect of self-management.
2) Achievement orientation refers to how goal-oriented you are and your ability to work toward
your goals.
3) Adaptability refers to how resilient you are and your ability and willingness to change course
when necessary.
,4) Positive outlook is a term that connotes your view of the world. Do you hope for the best and
prepare for success?
** Emotional Self-Control, transparency, adaptability, achievement, imitative, optimism
Social Awareness - Answer 1) Empathy is the ability to form connections with others while
understanding and acknowledging their emotions and points of view.
2) Organizational awareness denotes the ability to ability to effectively articulate your own
perspective and sense whether your message is getting across and making an impact.
** Empathy, organizational awareness, service orientation
Relationship Management - Answer 1) Inspirational leadership connotes good mentorship,
admirable modeling, and your ability to bring out great qualities in others.
2) Influence is a term that involves articulating points in persuasive, clear ways that effectively
motivate others.
3) Conflict management is the practice of skills that improve relationships while settling
disputes, differences of opinion and misunderstandings.
4) Coach and mentor is a single term for two processes that help others build their skills and
knowledge.
5) Teamwork and collaboration is a single term that denotes your ability to work with others in
an effective manner.
, ** Developing others, inspirational leadership, change catalyst, influence, conflict management,
teamwork and collaboration.
Hierarchy of Emotional Skills and Abililities - Answer First step: Perceiving emotion! **achieving
proficiency in emotional intelligence is to be aware of your own emotional states.
Second step: Using emotion! **use emotions to facilitate thinking and problem solving.
Third step: Understanding emotion! ** involves developing a deeper understanding of your
more complex emotional life and expressing emotions and needs accurately and appropriately.
Fourth step: Managing emotion! ** mange emotions in order to grow and achieve our goals.
Emotional Intelligence as a Job Skill - Answer EQ places as more valued than IQ. 3/4th of
respondents state EQ workers more likely to be promoted. 59% claim that low EQ would not be
overlooked even if the candidate presents with a high IQ.
** Employers look for high EQ because many organizations are "flat" and relay on individuals
collaborating in cross-functional teams.
** The "how" you do your job is measured as well as the "what" you accomplish.
** High EQ is highly regarded because it allows workers to achieve more through collaborative
efforts that leverage the expertise and experience of each team member.
** Solid relationships with others mean you can influence others as well as listen and consider
perspectives that may be foreign to you.
