WGU D433 CTN1 Task 1 | 2025 Latest Update with
Complete Solution
Name: Tamara Verhyen
Student ID: 012314594
Course: D433
CTN1 — CTN1 Task 1: Recruitment, Selection, and Onboarding
Part..A:
A..sourcing..channel..that..could..be..used..for..recruiting..for..the..sales..manager..role..is..e
mployee..referrals...This..would..benefit..the..company..because..you..can..use..the..top..talent..to..fi
nd..candidates..that..fit..the..company's..cultural..values...Since..Jaunty..is..currently..experiencing..tr
ouble..with..retention,..current..employee..referrals..can..help..with..this..problem.
Another..sourcing..channel..for..recruiting..for..the..sales..manager..role..would..be..to..use..
LinkedIn...According..to..LinkedIn,..they..currently..have..over..1..billion..members..across..200..cou
ntries...(“About..LinkedIn”)..This..massive..audience..would..be..highly..beneficial..in..finding..the..per
fect..candidate..for..this..position...Additionally,..with..LinkedIn,..you..can..customize..your..job..posti
ng..to..help..target..candidates..who..meet..the..requirements..of..the..sales..manager..role.
Part..B:
The..communication..tactic..of..active..listening..should..be..used..when..communicating..wit
h..job..applicants..during..the..recruitment..process...Shirley..Knowles..states,..“The..type..of..listeni
ng..being..advocated..for..here..involves..visible..engagement:..responding..respectfully..through..n
ods,..eye..contact,..and..careful..follow-up..questions...It..also..involves-
..and..this..is..the..empathetic..part-
..internalizing..what..is..being..said..and..showing..that..it..matters”...(Knowles..2)..Doing..this..also..le
, ads..to..better..retention..in..with..employees,..which..is..something..that..Jaunty..Coffee..Company..
has..previously..struggled..with...Displaying..active..listening..from..the..beginning..of..employment..
will..help..tackle..this..problem.
Asking..questions..is..another..communication..tactic..that..should..be..used..in..the..recruitm
ent..process..for..the..sales..manager..role...These..questions..will..help..learn..the..candidate's..need
s..and..wants...Knowing..the..interviewees’..wants..and..needs..will..help..ensure..they..are..aligned..wi
th..Jaunty..Coffee..Company..regarding..their..potential..role..and..the..company..culture.
Part..C:
Here..at..Jaunty..Coffee..Company,..we..believe..in..work/life..balance...We..pride..ourselves.
.on..respecting..the..boundary..between..your..home..life..and..your..work..life...This..is..established..
with..our..flex-
time..policy...This..policy..allows..you..the..autonomy..to..create..your..schedule..to..handle..your..pe
rsonal..obligations..without..jeopardizing..your..professional..development.
Part..D:
A..phone..screening..should..be..used..as..one..of..the..rounds..in..the..four-
round..interview..process...Phone..screenings..help..eliminate..biases..while..interviewing..candidat
es...Eliminating..any..potential..sources..of..biases..is..crucial..in..maintaining..Jaunty..Coffee..Comp
any’s..dedication..to..a..more..diverse..and..inclusive..workplace.
One..round..that..should..be..used..during..this..four-
round..interview..process..is..a..panel..interview...The..sales..manager..position..requires..the..mana
gement..of..other..team..members,..and..it..is..vital..to..have..people..who..will..interact..with..the..hire
d..sales..manager..in..this..panel...This..will..help..provide..different..perspectives..about..the..intervi
ewee,..which..will..also..help..with..removing..biases.
Complete Solution
Name: Tamara Verhyen
Student ID: 012314594
Course: D433
CTN1 — CTN1 Task 1: Recruitment, Selection, and Onboarding
Part..A:
A..sourcing..channel..that..could..be..used..for..recruiting..for..the..sales..manager..role..is..e
mployee..referrals...This..would..benefit..the..company..because..you..can..use..the..top..talent..to..fi
nd..candidates..that..fit..the..company's..cultural..values...Since..Jaunty..is..currently..experiencing..tr
ouble..with..retention,..current..employee..referrals..can..help..with..this..problem.
Another..sourcing..channel..for..recruiting..for..the..sales..manager..role..would..be..to..use..
LinkedIn...According..to..LinkedIn,..they..currently..have..over..1..billion..members..across..200..cou
ntries...(“About..LinkedIn”)..This..massive..audience..would..be..highly..beneficial..in..finding..the..per
fect..candidate..for..this..position...Additionally,..with..LinkedIn,..you..can..customize..your..job..posti
ng..to..help..target..candidates..who..meet..the..requirements..of..the..sales..manager..role.
Part..B:
The..communication..tactic..of..active..listening..should..be..used..when..communicating..wit
h..job..applicants..during..the..recruitment..process...Shirley..Knowles..states,..“The..type..of..listeni
ng..being..advocated..for..here..involves..visible..engagement:..responding..respectfully..through..n
ods,..eye..contact,..and..careful..follow-up..questions...It..also..involves-
..and..this..is..the..empathetic..part-
..internalizing..what..is..being..said..and..showing..that..it..matters”...(Knowles..2)..Doing..this..also..le
, ads..to..better..retention..in..with..employees,..which..is..something..that..Jaunty..Coffee..Company..
has..previously..struggled..with...Displaying..active..listening..from..the..beginning..of..employment..
will..help..tackle..this..problem.
Asking..questions..is..another..communication..tactic..that..should..be..used..in..the..recruitm
ent..process..for..the..sales..manager..role...These..questions..will..help..learn..the..candidate's..need
s..and..wants...Knowing..the..interviewees’..wants..and..needs..will..help..ensure..they..are..aligned..wi
th..Jaunty..Coffee..Company..regarding..their..potential..role..and..the..company..culture.
Part..C:
Here..at..Jaunty..Coffee..Company,..we..believe..in..work/life..balance...We..pride..ourselves.
.on..respecting..the..boundary..between..your..home..life..and..your..work..life...This..is..established..
with..our..flex-
time..policy...This..policy..allows..you..the..autonomy..to..create..your..schedule..to..handle..your..pe
rsonal..obligations..without..jeopardizing..your..professional..development.
Part..D:
A..phone..screening..should..be..used..as..one..of..the..rounds..in..the..four-
round..interview..process...Phone..screenings..help..eliminate..biases..while..interviewing..candidat
es...Eliminating..any..potential..sources..of..biases..is..crucial..in..maintaining..Jaunty..Coffee..Comp
any’s..dedication..to..a..more..diverse..and..inclusive..workplace.
One..round..that..should..be..used..during..this..four-
round..interview..process..is..a..panel..interview...The..sales..manager..position..requires..the..mana
gement..of..other..team..members,..and..it..is..vital..to..have..people..who..will..interact..with..the..hire
d..sales..manager..in..this..panel...This..will..help..provide..different..perspectives..about..the..intervi
ewee,..which..will..also..help..with..removing..biases.
