2025
active listening - Ans ✅✅-listening with concentration and focused energy
acuity - Ans ✅✅-very ill patients with complex needs
advocate - Ans ✅✅-standing up for patients' rights and ensuring their needs are met
capitation - Ans ✅✅-an alternative to fee for service payment. involves a set monthly
fee charged by a provider of health care services for each member of an insurance
group for a specific set of health care services.
coinsurance - Ans ✅✅-once a deductible is met, the percentage of the total bill the
insured person must pay.
complementary and alternative medicine - Ans ✅✅-focuses on assisting the body's
own healing powers and restoring body balance.
copayment - Ans ✅✅-the amount an insured person must pay at the time of an office
visit, for a prescription, or for hospital service.
cost containment - Ans ✅✅-holding costs to within fixed limits while remaining
competitive in the health care marketplace.
deductible - Ans ✅✅-the yearly amount an insured person must spend out of pocket
for health care services before the insurance provider will begin to pay for services.
delegation - Ans ✅✅-to transfer authority
dependent - Ans ✅✅-inability or unwillingness to do tasks for oneself
diagnosis related groups - Ans ✅✅-illness groups
prospective payment system - Ans ✅✅-the system pays hospitals a flat rate for
medicare services, and hospitals know in advance how much they will be reimbursed by
the system.
empathy - Ans ✅✅-involves accurately perceiving the patient's feelings and
understanding their meanings and displaying appreciation for what the other person is
feeling.
fee for service - Ans ✅✅-involves direct reimbursement by an insurance company to
a provider whose health care services are covered by a health insurance plan.
health maintenance organizations - Ans ✅✅-a type of managed care system