MNGT 9 Study Review Practice Test.
48. Managers are often referred to as: - CORRECT ANSWER decision makers.
49. _____ is a vital part of good management because decisions determine how the organization solves
its problems, allocates resources, and accomplishes its goals. - CORRECT ANSWER Good decision making
50. Which of the following is a choice made from available alternatives? - CORRECT ANSWER Decision
51. Mark, a production manager at Kaylie's Kookware, recently chose to schedule his workers to work
overtime. His alternative was to hire more workers. He is now monitoring the consequences of his
choice. This is an example of _____. - CORRECT ANSWER decision-making
52. _____ refers to the process of identifying problems and then resolving them. - CORRECT ANSWER
Decision-making
53. _____ decisions are associated with decision rules. - CORRECT ANSWER Programmed
54. Programmed decisions are made in response to _____ organizational problems. - CORRECT ANSWER
recurring
55. Bierderlack has a policy that states that more than three absences in a six-month period shall result
in a suspension. Colleen, the manager, has just decided to suspend one of her shift employees for
violating this policy. This is an example of: - CORRECT ANSWER a programmed decision.
56. Nordstrom Department store's "No questions asked - Return's Policy" is an example of a(n): -
CORRECT ANSWER programmed decision.
57. If your instructor has an attendance policy, she/he is using a(n): - CORRECT ANSWER programmed
decision.
, 58. Nonprogrammed decisions are made in response to situations that are: - CORRECT ANSWER all of
these
59. Examples of nonprogrammed decisions would include the decision to: - CORRECT ANSWER develop
a new product or service.
60. Good examples of _____ decisions are strategic decisions. - CORRECT ANSWER nonprogrammed
61. When a small community hospital decides to add a radiation therapy unit, it is considered a: -
CORRECT ANSWER nonprogrammed decision.
62. Two area banks, Bank A and Bank B, decided to merge their operations. This is an example of a: -
CORRECT ANSWER nonprogrammed decision.
63. At the start of every shift, Carl, a delivery truck driver, plans out his route based on the addresses
that he will be visiting to drop off packages. This can best be described as what kind of decision? -
CORRECT ANSWER Programmed
64. Associated with the condition of _____ is the lowest possibility of failure. - CORRECT ANSWER
certainty
65. Which of the following means that all the information the decision-maker needs is fully available? -
CORRECT ANSWER Certainty
66. Bobby, a product manager, wants to increase the market share of his product. He is unsure about
how to go about it, not knowing for sure how costs, price, the competition, and the quality of his
product will interact to influence market share. Bobby is operating under a condition of _____. -
CORRECT ANSWER uncertainty
67. Under conditions of _____, statistical analyses are useful. - CORRECT ANSWER risk
48. Managers are often referred to as: - CORRECT ANSWER decision makers.
49. _____ is a vital part of good management because decisions determine how the organization solves
its problems, allocates resources, and accomplishes its goals. - CORRECT ANSWER Good decision making
50. Which of the following is a choice made from available alternatives? - CORRECT ANSWER Decision
51. Mark, a production manager at Kaylie's Kookware, recently chose to schedule his workers to work
overtime. His alternative was to hire more workers. He is now monitoring the consequences of his
choice. This is an example of _____. - CORRECT ANSWER decision-making
52. _____ refers to the process of identifying problems and then resolving them. - CORRECT ANSWER
Decision-making
53. _____ decisions are associated with decision rules. - CORRECT ANSWER Programmed
54. Programmed decisions are made in response to _____ organizational problems. - CORRECT ANSWER
recurring
55. Bierderlack has a policy that states that more than three absences in a six-month period shall result
in a suspension. Colleen, the manager, has just decided to suspend one of her shift employees for
violating this policy. This is an example of: - CORRECT ANSWER a programmed decision.
56. Nordstrom Department store's "No questions asked - Return's Policy" is an example of a(n): -
CORRECT ANSWER programmed decision.
57. If your instructor has an attendance policy, she/he is using a(n): - CORRECT ANSWER programmed
decision.
, 58. Nonprogrammed decisions are made in response to situations that are: - CORRECT ANSWER all of
these
59. Examples of nonprogrammed decisions would include the decision to: - CORRECT ANSWER develop
a new product or service.
60. Good examples of _____ decisions are strategic decisions. - CORRECT ANSWER nonprogrammed
61. When a small community hospital decides to add a radiation therapy unit, it is considered a: -
CORRECT ANSWER nonprogrammed decision.
62. Two area banks, Bank A and Bank B, decided to merge their operations. This is an example of a: -
CORRECT ANSWER nonprogrammed decision.
63. At the start of every shift, Carl, a delivery truck driver, plans out his route based on the addresses
that he will be visiting to drop off packages. This can best be described as what kind of decision? -
CORRECT ANSWER Programmed
64. Associated with the condition of _____ is the lowest possibility of failure. - CORRECT ANSWER
certainty
65. Which of the following means that all the information the decision-maker needs is fully available? -
CORRECT ANSWER Certainty
66. Bobby, a product manager, wants to increase the market share of his product. He is unsure about
how to go about it, not knowing for sure how costs, price, the competition, and the quality of his
product will interact to influence market share. Bobby is operating under a condition of _____. -
CORRECT ANSWER uncertainty
67. Under conditions of _____, statistical analyses are useful. - CORRECT ANSWER risk
