CHALLENGES OF MANAGING
ORGANIZATIONAL CHANGE EXAM
QUESTIONS AND ANSWERS
H&B's new ERP system will allow for greater collaboration because:
- Employees can access the same information in real-time allowing them to work with
the same data.
- There is greater accountability among team members.
- Teams have to manually input more information.
- Supervisors can closely monitor employees so they can ensure productivity is where it
needs to be.
- Information is automatically updated, so there is less work to do. - Answer-Employees
can access the same information in real-time allowing them to work with the same data.
As described in the video, what type of approach did H&B implement when it came to
organizational change?
-a vertical thinking approach
-a decentralized approach
- a systems thinking approach
-a third-party approach
-a siloed thinking approach - Answer-a systems thinking approach
H&B's CEO mentioned that leaders in the company are coaches and help people do
their best instead of just telling subordinates what to do. How can this improve
collaboration at the company?
- Employees feel like they are part of a close team and are being developed, which
makes them more likely to accept feedback and work closely with others.
- Employees have flexibility to take on the projects they want and opt-out of tasks that
are too challenging for them.
- There is less intragroup conflict between teams.
- The recruiting process at the company is more selective, which means only the best of
the best are hired.
- Employees go above and beyond to perform well for fear of being punished if they
don't. - Answer-Employees feel like they are part of a close team and are being
developed, which makes them more likely to accept feedback and work closely with
others.
One danger of H&B leaders coming from within, and having exceled at their jobs before
being promoted, is that:
-Subordinates may collaborate less and go it alone in order to shine and get promoted.
- Employees may not value a promotion.
- H&B's performance management system is flawed, leading to erroneous promotions.
- The new ERP system will lead to layoffs.
ORGANIZATIONAL CHANGE EXAM
QUESTIONS AND ANSWERS
H&B's new ERP system will allow for greater collaboration because:
- Employees can access the same information in real-time allowing them to work with
the same data.
- There is greater accountability among team members.
- Teams have to manually input more information.
- Supervisors can closely monitor employees so they can ensure productivity is where it
needs to be.
- Information is automatically updated, so there is less work to do. - Answer-Employees
can access the same information in real-time allowing them to work with the same data.
As described in the video, what type of approach did H&B implement when it came to
organizational change?
-a vertical thinking approach
-a decentralized approach
- a systems thinking approach
-a third-party approach
-a siloed thinking approach - Answer-a systems thinking approach
H&B's CEO mentioned that leaders in the company are coaches and help people do
their best instead of just telling subordinates what to do. How can this improve
collaboration at the company?
- Employees feel like they are part of a close team and are being developed, which
makes them more likely to accept feedback and work closely with others.
- Employees have flexibility to take on the projects they want and opt-out of tasks that
are too challenging for them.
- There is less intragroup conflict between teams.
- The recruiting process at the company is more selective, which means only the best of
the best are hired.
- Employees go above and beyond to perform well for fear of being punished if they
don't. - Answer-Employees feel like they are part of a close team and are being
developed, which makes them more likely to accept feedback and work closely with
others.
One danger of H&B leaders coming from within, and having exceled at their jobs before
being promoted, is that:
-Subordinates may collaborate less and go it alone in order to shine and get promoted.
- Employees may not value a promotion.
- H&B's performance management system is flawed, leading to erroneous promotions.
- The new ERP system will lead to layoffs.
