INS3705 Assignment 2 (100% COMPLETE ANSWERS) Semester 1 2025

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,NS3705 Assessment 2 Semester 1 2025 ;100 % TRU
STED workings,
MULTIPLE CHOICE,ASSURED EXCELLENCE
QUESTION1 SCENARIO Landlock academic library is located at
Landlock University in New City. New City is an intensive
information City where information is the major contributor to
the growth of the economy. Landlock academic library
implemented knowledge management practices ten years ago
and this has had a significant impact on the business processes
at the library. The knowledge management practices at
Landlock academic library focused on leveraging the knowledge
assets of the library, creating and maintaining knowledge
repositories and facilitating organisational learning. The
information communication technology at Landlock academic
library has also been critical in enhancing the knowledge
management processes. Globalisation and the rapid evolution
of digital technologies resulting from the Fourth Industrial
Revolution (41R) in recent years has challenged Landlock
academic library to consider adopting artificial intelligence
technologies for knowledge management. Notwithstanding the
knowledge management initiatives at this library, employees
are still reluctant to share knowledge and knowledge hoarding
and hiding in rife .You have been awarded a contract as a
knowledge manager to review ten years of knowledge
management practices at Landlock Academic Library and chart

,the way forward for a better knowledge management practice.
Your first step is to conduct a knowledge audit. Considering the
above scenario, answer the following questions: 1.1 1.2 Assess
the current state of knowledge management implementation at
Landlock academic library highlighting the strengths and
weaknesses of the knowledge management implementation
that are obvious at this library. In your answer indicate how the
major knowledge management challenges in this library may be
overcomed. (10 marks ) Discuss your understanding of the
concept reflected in the following phrase “New City is an
information intensive city where information is the major
contributor to the growth of the economy”. Downloaded by
Thomas Mboya () In your answer, discuss the key characteristics
of this type of city. (10 marks ) 1.3 Explain why you started off
the review of knowledge management implementation at
Landlock academic library with a knowledge audit. Also
highlight four different methods that you will use to conduct a
knowledge audit at Landlock academic library. (10 marks ) 1.4
Discuss the importance of the Fourth Industrial Revolution
technologies in the different knowledge management processes
at Landlock academic library. In your answer, identity four
different knowledge management processes and explain how
these Fourth Industrial Revolution technologies could be
applied in these different processes. (10 marks )
Table of Contents

, 1. Introduction
2. Assessment of the Current State of Knowledge
Management at Landlock Academic Library 2.1 Strengths
of Knowledge Management Implementation 2.2
Weaknesses of Knowledge Management Implementation
2.3 Overcoming Knowledge Management Challenges
3. Characteristics of an Information-Intensive City
4. Conducting a Knowledge Audit at Landlock Academic
Library 4.1 Importance of a Knowledge Audit 4.2 Methods
for Conducting a Knowledge Audit
5. Application of Fourth Industrial Revolution Technologies in
Knowledge Management 5.1 Knowledge Creation 5.2
Knowledge Storage and Retrieval 5.3 Knowledge Sharing
5.4 Knowledge Application
6. Conclusion
1. Introduction
The effective management of knowledge is critical for the
success of any modern academic institution. Landlock Academic
Library, situated in New City, has implemented knowledge
management (KM) practices for the past ten years, focusing on
leveraging knowledge assets, maintaining repositories, and
facilitating organizational learning. However, despite these
efforts, the library still faces challenges such as knowledge