CPP Practice Exam Questions and
Answers
What is an example of a discriminatory description of a job function?
a. Maintenance position, part-time, preferably college student.
b. Person with 2 years' cashier experience.
c. Retired military man needed for security work.
d. Youthful person to hustle cars on a big lot. - ANSWER-Maintenance position, part-
time, preferably college student.
What is an illegal question to ask a candidate for a valet position during an
employment interview?
a. Do you have a valid driver's license?
b. Can I depend on you to work every weekend?
c. Are you able to ride a man lift?
d. Is your age going to slow you down? - ANSWER-Is your age going to slow you
down?
Which of the following approaches will most effectively minimize employee relations
difficulties?
a. Install a suggestion box.
b. Increase the amount of supervision provided to employees.
c. Implement a quality control program.
d. Maintain an open line of direct and factual communication with employees. -
ANSWER-Maintain an open line of direct and factual communication with
employees.
It is important to keep the entrance area clear in order to?
a. Align cars with parking spaces.
b. Provide special VIP parking.
c. Keep traffic flowing into the facility.
d. Avoid accidents. - ANSWER-Keep traffic flowing into the facility.
The facility is a self-park, commercially operated facility with 1500 spaces. Which of
the following
is an important consideration for signs?
a. Signs for drivers should be separate from signs for pedestrians.
b. Pedestrian signs should be posted at 4 feet above the ground.
c. Signs should contain very detailed information.
d. Signs should be no more than 12 inches in height or width to ensure that they do
not distract
drivers. - ANSWER-Signs for drivers should be separate from signs for pedestrians
The best space layout for a high traffic, high turnover facility is typically ?
a. Perpendicular, 90-degree parking.
b. Angled parking.
c. Parallel parking.
, d. None of the above. - ANSWER-Angled parking
The following is not an important factor in how the human eye perceives light.
a. Glare.
b. Color Rendition.
c. Reflectivity.
d. Brightness. - ANSWER-Brightness
CHAPTER 5---
An individually coded key card system has all of the following features, EXCEPT the
ability to?
a. Identify each owner.
b. Trace key card violations.
c. Record time of entry and exit.
d. Debit customer bank account each month. - ANSWER-Debit customer bank
accounts each month.
The primary purpose of revenue control systems and equipment is to provide a
record, or audit
trail, verifying that the correct amount of money is collected and accounted for?
a. Every transaction.
b. Every cashier.
c. Every vehicle.
d. Every parking facility. - ANSWER-Every cashier
Pay-and-display units are used to control parking by?
a. Controlling gate operations.
b. Issuing tickets for paid parking.
c. Preparing records of vehicle entry and exit.
d. Separating vehicles into designated time zones or nests. - ANSWER-Issuing
tickets for paid parking
Which of the following would NOT be considered part of an active security system?
a. Closed-circuit television (CCTV) in the garage.
b. Silent alarm in the cashier booth.
c. Lighting.
d. Two-way audio systems in the elevator - ANSWER-Lighting
If you receive a bomb threat by phone which of the following is the MOST important?
a. Get the caller off the phone as quickly as possible so you can call the police.
b. Try to keep the caller on the line as long as possible.
c. Attempt to ―talk down‖ the caller and prevent him from detonating the bomb.
d. Write down what the caller says. - ANSWER-Try to keep the caller on the line as
long as possible.
Guidelines for evacuating a facility include all of the following, EXCEPT:
a. Notify customers to return to the parking facility to retrieve their vehicles.
b. Take only personal belongings that are immediately available and easily carried.
c. Space evacuees a few feet apart, but try to keep them together as a group.
Answers
What is an example of a discriminatory description of a job function?
a. Maintenance position, part-time, preferably college student.
b. Person with 2 years' cashier experience.
c. Retired military man needed for security work.
d. Youthful person to hustle cars on a big lot. - ANSWER-Maintenance position, part-
time, preferably college student.
What is an illegal question to ask a candidate for a valet position during an
employment interview?
a. Do you have a valid driver's license?
b. Can I depend on you to work every weekend?
c. Are you able to ride a man lift?
d. Is your age going to slow you down? - ANSWER-Is your age going to slow you
down?
Which of the following approaches will most effectively minimize employee relations
difficulties?
a. Install a suggestion box.
b. Increase the amount of supervision provided to employees.
c. Implement a quality control program.
d. Maintain an open line of direct and factual communication with employees. -
ANSWER-Maintain an open line of direct and factual communication with
employees.
It is important to keep the entrance area clear in order to?
a. Align cars with parking spaces.
b. Provide special VIP parking.
c. Keep traffic flowing into the facility.
d. Avoid accidents. - ANSWER-Keep traffic flowing into the facility.
The facility is a self-park, commercially operated facility with 1500 spaces. Which of
the following
is an important consideration for signs?
a. Signs for drivers should be separate from signs for pedestrians.
b. Pedestrian signs should be posted at 4 feet above the ground.
c. Signs should contain very detailed information.
d. Signs should be no more than 12 inches in height or width to ensure that they do
not distract
drivers. - ANSWER-Signs for drivers should be separate from signs for pedestrians
The best space layout for a high traffic, high turnover facility is typically ?
a. Perpendicular, 90-degree parking.
b. Angled parking.
c. Parallel parking.
, d. None of the above. - ANSWER-Angled parking
The following is not an important factor in how the human eye perceives light.
a. Glare.
b. Color Rendition.
c. Reflectivity.
d. Brightness. - ANSWER-Brightness
CHAPTER 5---
An individually coded key card system has all of the following features, EXCEPT the
ability to?
a. Identify each owner.
b. Trace key card violations.
c. Record time of entry and exit.
d. Debit customer bank account each month. - ANSWER-Debit customer bank
accounts each month.
The primary purpose of revenue control systems and equipment is to provide a
record, or audit
trail, verifying that the correct amount of money is collected and accounted for?
a. Every transaction.
b. Every cashier.
c. Every vehicle.
d. Every parking facility. - ANSWER-Every cashier
Pay-and-display units are used to control parking by?
a. Controlling gate operations.
b. Issuing tickets for paid parking.
c. Preparing records of vehicle entry and exit.
d. Separating vehicles into designated time zones or nests. - ANSWER-Issuing
tickets for paid parking
Which of the following would NOT be considered part of an active security system?
a. Closed-circuit television (CCTV) in the garage.
b. Silent alarm in the cashier booth.
c. Lighting.
d. Two-way audio systems in the elevator - ANSWER-Lighting
If you receive a bomb threat by phone which of the following is the MOST important?
a. Get the caller off the phone as quickly as possible so you can call the police.
b. Try to keep the caller on the line as long as possible.
c. Attempt to ―talk down‖ the caller and prevent him from detonating the bomb.
d. Write down what the caller says. - ANSWER-Try to keep the caller on the line as
long as possible.
Guidelines for evacuating a facility include all of the following, EXCEPT:
a. Notify customers to return to the parking facility to retrieve their vehicles.
b. Take only personal belongings that are immediately available and easily carried.
c. Space evacuees a few feet apart, but try to keep them together as a group.
