CRIS 605- Chapter 6
questions and answers
2025(graded A+)
benefits of case handling on telephone crisis lines - answer -
convenience/immediacy of access
- client/worker anonymity
- control
- cost effectiveness
- therapeutic effectiveness
- access to support systems
- avoidance of dependency issues
- availability of others for consultation
- availability of an array of services
- service to large and isolate geographic areas
6 telephone counseling strategies - answer 1. make psychological contact
2. defining the problem
3. ensuring safety and providing support
4. looking at alternatives and making plans
- obtaining commitment
- errors and fallacies
commitment should be __ and _ _ - answer concrete and time-limited
examples of regular, severely disturbed, and abusive callers - answer
Paranoid Schizoid Schizotypal Narcissistic Histrionic Obsessive-Compulsive
Bipolar Dependent Self-Defeating Avoidant Passive-Aggressive Borderline
questions and answers
2025(graded A+)
benefits of case handling on telephone crisis lines - answer -
convenience/immediacy of access
- client/worker anonymity
- control
- cost effectiveness
- therapeutic effectiveness
- access to support systems
- avoidance of dependency issues
- availability of others for consultation
- availability of an array of services
- service to large and isolate geographic areas
6 telephone counseling strategies - answer 1. make psychological contact
2. defining the problem
3. ensuring safety and providing support
4. looking at alternatives and making plans
- obtaining commitment
- errors and fallacies
commitment should be __ and _ _ - answer concrete and time-limited
examples of regular, severely disturbed, and abusive callers - answer
Paranoid Schizoid Schizotypal Narcissistic Histrionic Obsessive-Compulsive
Bipolar Dependent Self-Defeating Avoidant Passive-Aggressive Borderline
