Delta Ramp Procedures UPDATED
ACTUAL Exam Questions and CORRECT
Answers
ALA - CORRECT ANSWER - Aircraft Load Agent
AIC - CORRECT ANSWER - Agent In Charge
Delta Expectations - CORRECT ANSWER - practace safe operating procedure
Safely operate Ground Support Equipment
Properly followcargo loading, unloading and handling procedure.
Report to work on tin with proper (PPE)
Follow arrival and departure policies and procedure.
Display a professional attitude and appearance.
GSE - CORRECT ANSWER - Ground Support Equipment
GOM - CORRECT ANSWER - Ground Operation Manual
SPPM - CORRECT ANSWER - Safety Policy and Procedure Manual
Delta HUB Cities - CORRECT ANSWER - Atlanta (ATL)
, Seattle (SEA)
Detroit (DTW)
Los Angeles (LAX)
Minneapolis ( MSP)
New York (JFK & LGA)
Salt Lake City (SLC)
Tokyo (NRT)
Flight Classifications - CORRECT ANSWER - Originator
Terminator
Thru Flight
Originator - CORRECT ANSWER - Bigins at your station
Terminator - CORRECT ANSWER - Ends at your station
Thru Flight - CORRECT ANSWER - Arrive at your station and continues to another
station with the same flight number.
Professional Image - CORRECT ANSWER - working on the ramp is like being in a (FISH
BOWL)
2 types of Customers - CORRECT ANSWER - External
Intetnal
External Customers - CORRECT ANSWER - Person outside the organization
Internal - CORRECT ANSWER - Customers inside Organization or a business partner
ACTUAL Exam Questions and CORRECT
Answers
ALA - CORRECT ANSWER - Aircraft Load Agent
AIC - CORRECT ANSWER - Agent In Charge
Delta Expectations - CORRECT ANSWER - practace safe operating procedure
Safely operate Ground Support Equipment
Properly followcargo loading, unloading and handling procedure.
Report to work on tin with proper (PPE)
Follow arrival and departure policies and procedure.
Display a professional attitude and appearance.
GSE - CORRECT ANSWER - Ground Support Equipment
GOM - CORRECT ANSWER - Ground Operation Manual
SPPM - CORRECT ANSWER - Safety Policy and Procedure Manual
Delta HUB Cities - CORRECT ANSWER - Atlanta (ATL)
, Seattle (SEA)
Detroit (DTW)
Los Angeles (LAX)
Minneapolis ( MSP)
New York (JFK & LGA)
Salt Lake City (SLC)
Tokyo (NRT)
Flight Classifications - CORRECT ANSWER - Originator
Terminator
Thru Flight
Originator - CORRECT ANSWER - Bigins at your station
Terminator - CORRECT ANSWER - Ends at your station
Thru Flight - CORRECT ANSWER - Arrive at your station and continues to another
station with the same flight number.
Professional Image - CORRECT ANSWER - working on the ramp is like being in a (FISH
BOWL)
2 types of Customers - CORRECT ANSWER - External
Intetnal
External Customers - CORRECT ANSWER - Person outside the organization
Internal - CORRECT ANSWER - Customers inside Organization or a business partner
