Affirmative Action - ✔✔✔ the process of actively seeking to identify, hire, and promote
qualified members of underrepresented groups
Age Discrimination in Employment Act - ✔✔✔ Prohibits employment discrimination of
individuals aged 40 or older; applies to employers with 20 or more employees
American with Disabilities Act - ✔✔✔ Prohibits discrimination in employment practices
against qualified individuals with disabilities who can perform the job with or without
reasonable accommodation
Bona fide occupational qualification (BFOQ) - ✔✔✔ Protected classification can legally be
used to make employment decision- race and color can never be BFOQ
Business necessity - ✔✔✔ the employment practice that has some relationship to
legitimate business goals and that it is essential to the company's survival
Civil Rights Act of 1991 - ✔✔✔ Clarifies defense in disparate impact cases, provides for
monetary damages in cases of intentional discrimination, and eliminates race norming
Discrimination - ✔✔✔ treating people differently in employment situations because of
nothing to do with ability to do job
Disparate Impact - ✔✔✔ discrimination that occurs when an employment practice results
in members of a protected class being treated less favorably than others
Disparate Treatment - ✔✔✔ Treating individuals differently in employment situations
because of membership in protected classification
Employment-at-will - ✔✔✔ hiring provisions based on state laws that allow employers to
terminate employees at any time or let them quit at any time
Equal Pay Act - ✔✔✔ Must pay males and females equally if performing jobs substantially
equal in terms of skill, effort, responsibility, working conditions; pay differences allowed for
merit, seniority, quality or quantity or production or other non-gender related factors
Equal Employment Opportunity Commission (EEOC) - ✔✔✔ agency to enforce
compliance with anti-discrimination laws like civil rights act, age discrimination, disabilities
act
,Executive Order 11246 - ✔✔✔ Similar to Title VII; prohibits employment discrimination on
basis of race, color, religion, sex, national origin, sexual orientation and gender identity be
federal contractors; requires affirmative action plans for federal contractors
Genetic Information Nondiscrimination Act - ✔✔✔ Prohibits discrimination against
employees or applicants because of genetic information and restricts requesting,
requiring, or purchasing genetic information, as well as disclosing such information
Harrassment - ✔✔✔ Subjecting employees to unwanted and unwelcome treatment
because of membership in protected class; creates hostile environment
Hostile work environment - ✔✔✔ exists whenever an employee has unwelcome
harassment and is in a protected class
Mixed motive - ✔✔✔ a legit reason for an employment decision exists but the decision was
motivated by an illegitimate reason
Office of Federal Contract Compliance Programs (OFCCP) - ✔✔✔ agency responsible for
developing guidelines and overseeing compliance with antidiscrimination laws relative to
executive orders
Quid pro quo harassment - ✔✔✔ occurs when submission to sexual conduct is made
explicitly or implicitly a condition of employment
Title VII of the 1964 Civil Rights Act - ✔✔✔ Prohibits discrimination on the basis of race,
color, religion, sex, or national origin; established the EEOC as an enforcement agency
Vietnam Era Veteran's Readjustment Act - ✔✔✔ provides employment protection for
Vietnam era veterans, special disabled veterans, and others that were active
Undue hardship - ✔✔✔ situation that exists when accommodating an employee would put
the employer at a financial disadvantage
Uniform Services Employment and Reemployment Act - ✔✔✔ non-career military
personnel can keep civilian jobs
Empowerment - ✔✔✔ providing employees w/ higher level tasks, responsibility and
decision-making in the performance of their job
Ergonomics - ✔✔✔ the science of understanding the capabilities of human in terms of their
work requirements
Essential Duties - ✔✔✔ the job tasks, duties and responsibilities that must be done by a
person in a job
, Job analysis - ✔✔✔ the systematic study of the tasks, duties, and responsibilities that are
expected to be performed in a single job
Job characteristics model - ✔✔✔ a motivational model of job design based on five job
dimensions and three psychological states of employees that affect employees internal
motivation and satisfaction, as well as absenteeism, turnover and productivity
Job description - ✔✔✔ a written summary of the specific tasks, responsibilities and
working conditions of a job
Job design - ✔✔✔ determining the tasks and responsibilities that employees in a particular
job are expected to perform as well as how they need to interact w/ their coworkers to
realize those contributions
Job enlargement - ✔✔✔ the assignment of additional tasks of a similar level of difficulty to
employees
Job enrichment - ✔✔✔ increases the level of responsibilities or control employees have in
performing the tasks of a job
Job rotation - ✔✔✔ moving workers from one job to another job within the organization to
provide exposure to different aspects of a company's operations
Job simplification - ✔✔✔ removing decision-making authority from the employee and
placing it w/ a supervisor
Job specialization - ✔✔✔ the process of breaking down jobs into their simple core
elements
Job specification - ✔✔✔ description of the competencies- the knowledge, skills, abilities or
other talents- that a jobholder must have in order to perform the job successfully
Attrition - ✔✔✔ a decision to not fill vacant positions that emerge as a result of turnover or
other employees movements in a company
Contingent labor - ✔✔✔ employees hired on a temp or contractual basis as opposed to a
permanent basis
Demotion - ✔✔✔ moving employees to lower level positions within the company
Hiring Freeze - ✔✔✔ a temporary ban on the hiring of new employees for a specified
period of time