D082 EMOTIONAL AND CULTURAL
INTELLIGENCE TEST QUESTIONS AND
ANSWERS
Emotional intelligence - ANSWER the ability to know, manage, and express
your feelings; the ability to handle relationships empathetically and kindly
Empathy - ANSWER the ability to know and feel another person's emotions
Cognitive intelligence - ANSWER a mental capacity that includes information
processing, reasoning, problem-solving, abstract thinking, comprehension of
complex concepts, and learning from experience
Mindfulness - ANSWER the ability to focus your awareness so that you are
completely present
Core beliefs - ANSWER a person's fundamental ideas, thought to be true,
about oneself, others, and the world
Sympathy - ANSWER feeling sorry for or sorrow about another person's
hardship. It is distinct from sharing the other person's feeling
Ethics - ANSWER codes that determine behavior
Personal ethics - ANSWER a person's belief system about what is right and
wrong
, Business ethics - ANSWER the accepted rules and procedures of a business,
i.e., corporate governance, confidentiality, and social responsibility
Stakeholders - ANSWER a person who has an interest or concern with one or
more aspects of a business
Enculturation - ANSWER the acquisition of the norms and expectations of the
group to which one belongs
Acculturation - ANSWER individuals' adaptation by assimilating the dominant
culture's values, norms, and customs
Corporate social responsibility - ANSWER the involvement of companies in
world and local communities with whom they are in contact
Microfinance - ANSWER a phrase meaning financial services, such as loans,
made to individuals and small businesses that might not otherwise have access
to such types of banking and financial products
Venture philanthropy - ANSWER a style of investing involving a range of
techniques and frameworks from venture capital finance and strategic business
leadership aimed at aiding in the realization of philanthropic aims
Social enterprise - ANSWER a business that uses its profits to fund mostly
social programs
Congruence - ANSWER a correspondence or agreement among two or more
INTELLIGENCE TEST QUESTIONS AND
ANSWERS
Emotional intelligence - ANSWER the ability to know, manage, and express
your feelings; the ability to handle relationships empathetically and kindly
Empathy - ANSWER the ability to know and feel another person's emotions
Cognitive intelligence - ANSWER a mental capacity that includes information
processing, reasoning, problem-solving, abstract thinking, comprehension of
complex concepts, and learning from experience
Mindfulness - ANSWER the ability to focus your awareness so that you are
completely present
Core beliefs - ANSWER a person's fundamental ideas, thought to be true,
about oneself, others, and the world
Sympathy - ANSWER feeling sorry for or sorrow about another person's
hardship. It is distinct from sharing the other person's feeling
Ethics - ANSWER codes that determine behavior
Personal ethics - ANSWER a person's belief system about what is right and
wrong
, Business ethics - ANSWER the accepted rules and procedures of a business,
i.e., corporate governance, confidentiality, and social responsibility
Stakeholders - ANSWER a person who has an interest or concern with one or
more aspects of a business
Enculturation - ANSWER the acquisition of the norms and expectations of the
group to which one belongs
Acculturation - ANSWER individuals' adaptation by assimilating the dominant
culture's values, norms, and customs
Corporate social responsibility - ANSWER the involvement of companies in
world and local communities with whom they are in contact
Microfinance - ANSWER a phrase meaning financial services, such as loans,
made to individuals and small businesses that might not otherwise have access
to such types of banking and financial products
Venture philanthropy - ANSWER a style of investing involving a range of
techniques and frameworks from venture capital finance and strategic business
leadership aimed at aiding in the realization of philanthropic aims
Social enterprise - ANSWER a business that uses its profits to fund mostly
social programs
Congruence - ANSWER a correspondence or agreement among two or more
