TEST BANK For Management Information Systems, 11th Edition by Hossein Bidgoli, Chapters 1 - 14

1. Information Systems in Business. 2. Computers and Their Business Applications. 3. Data and Business Intelligence. 4. Personal, Legal, Ethical, and Organizational Issues. 5. Protecting Information Resources. 6. Data Communication: Delivering Information Anywhere and Anytime. 7. A Connected World. 8. E-Commerce. 9. Global Information Systems. 10. Building Successful Information Systems. 11. Enterprise Systems. 12. Supporting Decisions and Processes. 13. Artificial Intelligence and Automation. 14. Emerging Trends, Technologies, and Applications. 1. Information Systems in Business. 2. True / False 1. When repetitive transaction-processing operations are automated, human involvement is increasingly required. a. True b. False ANSWER: False RATIONALE: Correct Computers are most beneficial in transaction- processing operations. These operations are repetitive, such as printing numerous checks, or involve enormous volumes of data, such as inventory control in a multinational textile company. When these systems are automated, human involvement is minimal. See 1-3:The Beginning: Transaction-Processing Systems POINTS: 1 DIFFICULTY: Easy REFERENCES: Define transaction-processing systems QUESTION TYPE: True / False HAS VARIABLES: False LEARNING OBJECTIVES: MIS.10e.1.3 TOPICS: Information systems Information systems importance KEYWORDS: Remember DATE CREATED: 10/22/2019 1:26 PM DATE MODIFIED: 11/20/2019 7:17 PM 2. Information systems are broader in scope than information technologies. a. True b. False ANSWER: True RATIONALE: Correct Information systems are broader in scope than information technologies, but the two overlap in many areas. Both are used to help organizations be more competitive and to improve their overall efficiency and effectiveness. See 1-1: Computers and Information Systems in Daily Life POINTS: 1 DIFFICULTY: Moderate REFERENCES: Discuss common applications of computers and information systems. QUESTION TYPE: True / False HAS VARIABLES: False LEARNING OBJECTIVES: MIS.10e.1.1 TOPICS: Information systems Information systems importance KEYWORDS: Understand DATE CREATED: 10/22/2019 1:26 PM DATE MODIFIED: 10/22/2019 1:26 PM 3. In a management information system (MIS) application, processes are usually methods for performing a task. a. True b. False ANSWER: True RATIONALE: Correct In an MIS application, processes are usually methods for performing a task. See 1-4: Management Information Systems POINTS: 1 DIFFICULTY: Moderate REFERENCES: Define management information systems. QUESTION TYPE: True / False HAS VARIABLES: False LEARNING OBJECTIVES: MIS.10e.1.4 TOPICS: Management information systems KEYWORDS: Remember DATE CREATED: 10/22/2019 1:26 PM DATE MODIFIED: 10/22/2019 1:26 PM 4. In designing a management information system (MIS), the first task is to collect data and analyze it. a. True b. False ANSWER: False RATIONALE: Correct In designing an MIS, the first task is to clearly define the system’s objectives. See 1-4: Management Information Systems POINTS: 1 DIFFICULTY: Moderate REFERENCES: Define management information systems. QUESTION TYPE: True / False HAS VARIABLES: False LEARNING OBJECTIVES: MIS.10e.1.4 TOPICS: Management information systems KEYWORDS: Remember DATE CREATED: 10/22/2019 1:26 PM DATE MODIFIED: 10/22/2019 1:26 PM 5. An information system should collect data from both external and internal sources, although organizational objectives and the type of application also determine what sources to use. a. True b. False ANSWER: True RATIONALE: Correct The information that users need affects the type of data that is collected and used. An information system should collect data from both external and internal sources, although organizational objectives and the type of application also determine what sources to use. See 1-5: Major Components of an Information System POINTS: 1 DIFFICULTY: Moderate REFERENCES: Describe the four major components of an information system. QUESTION TYPE: True / False HAS VARIABLES: False LEARNING OBJECTIVES: MIS.10e.1.1 TOPICS: Information system components KEYWORDS: Understand DATE CREATED: 10/22/2019 1:26 PM DATE MODIFIED: 10/22/2019 1:26 PM 6. Customers, competitors, and suppliers are examples of internal data sources of an information system. a. True b. False ANSWER: False RATIONALE: Correct Customers, competitors, and suppliers are examples of external data sources of an information system. See 1-5: Major Components of an Information System POINTS: 1 DIFFICULTY: Easy REFERENCES: Discuss the differences between data and information. QUESTION TYPE: True / False HAS VARIABLES: False LEARNING OBJECTIVES: MIS.10e.1.1 TOPICS: Information system components KEYWORDS: Understand DATE CREATED: 10/22/2019 1:26 PM DATE MODIFIED: 10/22/2019 1:26 PM 7. In a management information system (MIS), the quality of information is determined by its usefulness to users, and its usefulness determines the success of an information system. a. True b. False ANSWER: True RATIONALE: Correct In an MIS, the quality of information is determined by its usefulness to users, and its usefulness determines the success of an information system. See 1-5: Major Components of an Information System POINTS: 1 DIFFICULTY: Moderate REFERENCES: Describe the differences between data and information. QUESTION TYPE: True / False HAS VARIABLES: False LEARNING OBJECTIVES: MIS.10e.1.1 TOPICS: Information system components KEYWORDS: Understand