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Examen

SALES MASTERY TEST 2 EXAM / QUESTIONS AND CORRECT ANSWERS 2025 GRADED A+.

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SALES MASTERY TEST 2 EXAM / QUESTIONS AND CORRECT ANSWERS 2025 GRADED A+.

Institución
SALES MASTERY
Grado
SALES MASTERY









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Escuela, estudio y materia

Institución
SALES MASTERY
Grado
SALES MASTERY

Información del documento

Subido en
26 de febrero de 2025
Número de páginas
8
Escrito en
2024/2025
Tipo
Examen
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Preguntas y respuestas

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SALES MASTERY TEST 2 EXAM / QUESTIONS AND
CORRECT ANSWERS 2025 GRADED A+.
Essay Question: Define an objection and give an example - (answers)Request for
more information

Price is too high, I love our current supplier

Objections define their area of interest and tell you how to sell them; need to ask
my boss



Essay Question: Define a condition and give an example - (answers)A VALID
reason for not moving ahead

"we are bankrupt"



The Champions Creed - (answers)I am not judged by the number of times I fail,
but the number of times I succeed. And the number of times I succeed is in direct
proportion to the number of times I can fail and keep trying.



What is a Tie-Down? - (answers)Question at the end of a statement that confirms
they are moving forward (demands a yes)

Next day shipping is important to you, isn't it?

Quality is important to us all, isn't it?

Ending "wouldn't it?", "shouldn't it?"



What is The Porcupine? - (answers)Answering a question with a question to keep
control and lead them to your next close

, 2




What is an Inverted Tie-Down? - (answers)Putting a tie down in FRONT of the
sentence for more warmth

Isn't it a great product?

Wouldn't it be an advantage if.....



What is an Alternative Choice? - (answers)Asking 2 questions, which answering
one will confirm they are moving ahead

Do you want it in black or white?

Would you rather do it Thursday or Friday?



6 reasons why people buy (need to know 4) - (answers)A need

Fear

Security

Pride of ownership

Keeping up with the Jones'

Self Image

Peer Pressure



What is an Involvement Question? - (answers)"Jump over close"

Question customer must ask themselves after they purchase/made their decision

If you ask before purchasing it confirms they are going ahead
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