SALES MASTERY TEST 2 EXAM / QUESTIONS AND
CORRECT ANSWERS 2025 GRADED A+.
Essay Question: Define an objection and give an example - (answers)Request for
more information
Price is too high, I love our current supplier
Objections define their area of interest and tell you how to sell them; need to ask
my boss
Essay Question: Define a condition and give an example - (answers)A VALID
reason for not moving ahead
"we are bankrupt"
The Champions Creed - (answers)I am not judged by the number of times I fail,
but the number of times I succeed. And the number of times I succeed is in direct
proportion to the number of times I can fail and keep trying.
What is a Tie-Down? - (answers)Question at the end of a statement that confirms
they are moving forward (demands a yes)
Next day shipping is important to you, isn't it?
Quality is important to us all, isn't it?
Ending "wouldn't it?", "shouldn't it?"
What is The Porcupine? - (answers)Answering a question with a question to keep
control and lead them to your next close
, 2
What is an Inverted Tie-Down? - (answers)Putting a tie down in FRONT of the
sentence for more warmth
Isn't it a great product?
Wouldn't it be an advantage if.....
What is an Alternative Choice? - (answers)Asking 2 questions, which answering
one will confirm they are moving ahead
Do you want it in black or white?
Would you rather do it Thursday or Friday?
6 reasons why people buy (need to know 4) - (answers)A need
Fear
Security
Pride of ownership
Keeping up with the Jones'
Self Image
Peer Pressure
What is an Involvement Question? - (answers)"Jump over close"
Question customer must ask themselves after they purchase/made their decision
If you ask before purchasing it confirms they are going ahead