Shampoo, Conditioning, & Scalp Care
– PSI Exam Questions and Answers
Scalp conditioner - Answer-Found in a cream base, softens and improves the scalp,
contains moisturizing and emollient ingredients
Medicated scalp lotion - Answer-Conditioner that promotes healing of the scalp
Scalp astringent lotion - Answer-Removes oil accumulation from the scalp and is
used after a scalp treatment and before styling
Deep-conditioning treatment aka hair mask or conditioning pack - Answer-Chemical
mixture of concentrated protein and intensive moisture. This product penetrates the
cuticle layer. This comes in creams, lotions and serums
Three part procedure - Answer-1.) Pre-service
2.) Service procedure "actual service"
3.) Post service
Pre-service Procedure - Answer-Cleaning and disinfecting your tools, implements &
materials & to meet, greet & escorting your client to the service area
Service Procedure "Actual Service" - Answer-Accomplishing what the client has
requested
Post-Service Procedure - Answer-Caring for your client after the procedure has been
completed. Scheduling and payment process and how to prepare for your next client
Soft water - Answer-Rainwater that contains small amounts of minerals, this allows
soap and shampoo to lather freely
Hard water - Answer-Well water, contains minerals ghat reduces the ability of soap
and shampoo to lather
Deionized water - Answer-Water that has impurities, such as calcium and
magnesium and other mental ions
What is the main ingredient in most shampoos? - Answer-Water
What is the second main ingredient in shampoos? - Answer-Primary surfactant or
base detergent
Surfactant molecules has two ends: - Answer-Hydrophilic or water-attracting head &
lipophilic or oil-attracting tail
– PSI Exam Questions and Answers
Scalp conditioner - Answer-Found in a cream base, softens and improves the scalp,
contains moisturizing and emollient ingredients
Medicated scalp lotion - Answer-Conditioner that promotes healing of the scalp
Scalp astringent lotion - Answer-Removes oil accumulation from the scalp and is
used after a scalp treatment and before styling
Deep-conditioning treatment aka hair mask or conditioning pack - Answer-Chemical
mixture of concentrated protein and intensive moisture. This product penetrates the
cuticle layer. This comes in creams, lotions and serums
Three part procedure - Answer-1.) Pre-service
2.) Service procedure "actual service"
3.) Post service
Pre-service Procedure - Answer-Cleaning and disinfecting your tools, implements &
materials & to meet, greet & escorting your client to the service area
Service Procedure "Actual Service" - Answer-Accomplishing what the client has
requested
Post-Service Procedure - Answer-Caring for your client after the procedure has been
completed. Scheduling and payment process and how to prepare for your next client
Soft water - Answer-Rainwater that contains small amounts of minerals, this allows
soap and shampoo to lather freely
Hard water - Answer-Well water, contains minerals ghat reduces the ability of soap
and shampoo to lather
Deionized water - Answer-Water that has impurities, such as calcium and
magnesium and other mental ions
What is the main ingredient in most shampoos? - Answer-Water
What is the second main ingredient in shampoos? - Answer-Primary surfactant or
base detergent
Surfactant molecules has two ends: - Answer-Hydrophilic or water-attracting head &
lipophilic or oil-attracting tail
