COPE Health Scholar Modules exam with
answers
Program Manager's pager number - CORRECT ANSWERS ✔✔(888) 248-2914
Who is the CEO of COPE? - CORRECT ANSWERS ✔✔Allen Miller
What hospital did COPE start at? - CORRECT ANSWERS ✔✔Santa Monica Hospital
Who is the Executive VP of COPE? - CORRECT ANSWERS ✔✔Dawn Hawkins-
Johnson
Who is the VP of COPE? - CORRECT ANSWERS ✔✔Elizabeth Dubois
What program at UCLA is COPE partnered with? - CORRECT ANSWERS ✔✔Health
Policy & Management
A leave of absence in the program is a request to be excused for __ days or longer. -
CORRECT ANSWERS ✔✔14
Which of the following activities are all Scholars required to participate in?
a. department shifts
b. bi-quarterly All Scholar Meetings
,c. competency checklists
d. all of the above - CORRECT ANSWERS ✔✔d. all of the above (department shifts,
bi-quarterly All Scholar Meetings & competency checklists)
When are competency checklists due? - CORRECT ANSWERS ✔✔by the end of the
second week of the rotation
Six hours before your scheduled shift, an emergency arises & you will not be able to
perform your weekly participant duties. You must do which of the following?
a. call the Charge Nurse of your department
b. email your Department Coordinator
c. call the Charge Nurse of your department and email your Department Coordinator
d. page the COPE Health Scholars Program Manager - CORRECT ANSWERS ✔✔c.
call the Charge Nurse of your department and email your Department Coordinator
Which of the following statements are true about CHS Programs' wireless device
policy?
a. electronic watches are allowed & should be connected to their mobile phone via
Bluetooth
b. personal wireless devices are allowed but need to be in Scholar's pocket for
emergencies
c. Scholars are only allowed to take photos & record videos with patients from their
department
d. wireless devices need to be turned off & stored during shift hours (department
designated storage location or Scholar's car) - CORRECT ANSWERS ✔✔d. wireless
,devices need to be turned off & stored during shift hours (department designated
storage location or Scholar's car)
If a Scholar's back is hurting the morning they wake up for their shift, so much so
that they have difficulty getting out of bed, what should they do?
a. do not attend shift and report incident to PM via emergency pager
b. attend shift & request accommodation to sit in the break room
c. cancel their shift by emailing their Department Coordinator, call the unit 15
minutes after the shift start time to inform the unit staff, & attend to back pain with
health care professional input
d. attend shift & wear a back brace without informing staff as to not be a burden -
CORRECT ANSWERS ✔✔c. cancel their shift by emailing their Department
Coordinator, call the unit 15 minutes after the shift start time to inform the unit staff,
& attend to back pain with health care professional input
If a Scholar observes another Scholar taking a selfie with a patient, what should they
do?
a. offer to take a picture for them
b. find another patient to their own selfie with
c. remind the Scholar of CHS & site policies, ensure the picture is deleted from all
folders in the phone, & then report the situation to the Charge Nurse & Program
Manager
d. inform the Scholar that CHS & site policies state a Scholar cannot be in a picture
with a patient - CORRECT ANSWERS ✔✔c. remind the Scholar of CHS & site
policies, ensure the picture is deleted from all folders in the phone, & then report the
situation to the Charge Nurse & Program Manager
, If an active Scholar plans to accept employment at a CHS Programs site, what should
the Scholar do?
a. accept employment & request a Leave of Absence from the program
b. accept employment & use correct badge for respective shift
c. deny employment because they are a Scholar
d. inform their site PM for program success story & inquire about any conflict of
interest policies that would prevent continued participation in CHS Programs -
CORRECT ANSWERS ✔✔d. inform their site PM for program success story &
inquire about any conflict of interest policies that would prevent continued
participation in CHS Programs
A Scholar developed a close bond with a patient & would like to stay in touch with
them post discharge. Which of the following actions can the Scholar take?
a. request the patient's social media contact information
b. provide patient contact information only if they ask for it
c. request the patient's phone number
d. wish the patient well & thank them for choosing the site for their place of care -
CORRECT ANSWERS ✔✔d. wish the patient well & thank them for choosing the
site for their place of care
If a Scholar comes to their shift with every component except their uniform polo
shirt, what should they do according to the CHS Policies and Procedures?
a. go home because you cannot perform your shift without your full uniform
answers
Program Manager's pager number - CORRECT ANSWERS ✔✔(888) 248-2914
Who is the CEO of COPE? - CORRECT ANSWERS ✔✔Allen Miller
What hospital did COPE start at? - CORRECT ANSWERS ✔✔Santa Monica Hospital
Who is the Executive VP of COPE? - CORRECT ANSWERS ✔✔Dawn Hawkins-
Johnson
Who is the VP of COPE? - CORRECT ANSWERS ✔✔Elizabeth Dubois
What program at UCLA is COPE partnered with? - CORRECT ANSWERS ✔✔Health
Policy & Management
A leave of absence in the program is a request to be excused for __ days or longer. -
CORRECT ANSWERS ✔✔14
Which of the following activities are all Scholars required to participate in?
a. department shifts
b. bi-quarterly All Scholar Meetings
,c. competency checklists
d. all of the above - CORRECT ANSWERS ✔✔d. all of the above (department shifts,
bi-quarterly All Scholar Meetings & competency checklists)
When are competency checklists due? - CORRECT ANSWERS ✔✔by the end of the
second week of the rotation
Six hours before your scheduled shift, an emergency arises & you will not be able to
perform your weekly participant duties. You must do which of the following?
a. call the Charge Nurse of your department
b. email your Department Coordinator
c. call the Charge Nurse of your department and email your Department Coordinator
d. page the COPE Health Scholars Program Manager - CORRECT ANSWERS ✔✔c.
call the Charge Nurse of your department and email your Department Coordinator
Which of the following statements are true about CHS Programs' wireless device
policy?
a. electronic watches are allowed & should be connected to their mobile phone via
Bluetooth
b. personal wireless devices are allowed but need to be in Scholar's pocket for
emergencies
c. Scholars are only allowed to take photos & record videos with patients from their
department
d. wireless devices need to be turned off & stored during shift hours (department
designated storage location or Scholar's car) - CORRECT ANSWERS ✔✔d. wireless
,devices need to be turned off & stored during shift hours (department designated
storage location or Scholar's car)
If a Scholar's back is hurting the morning they wake up for their shift, so much so
that they have difficulty getting out of bed, what should they do?
a. do not attend shift and report incident to PM via emergency pager
b. attend shift & request accommodation to sit in the break room
c. cancel their shift by emailing their Department Coordinator, call the unit 15
minutes after the shift start time to inform the unit staff, & attend to back pain with
health care professional input
d. attend shift & wear a back brace without informing staff as to not be a burden -
CORRECT ANSWERS ✔✔c. cancel their shift by emailing their Department
Coordinator, call the unit 15 minutes after the shift start time to inform the unit staff,
& attend to back pain with health care professional input
If a Scholar observes another Scholar taking a selfie with a patient, what should they
do?
a. offer to take a picture for them
b. find another patient to their own selfie with
c. remind the Scholar of CHS & site policies, ensure the picture is deleted from all
folders in the phone, & then report the situation to the Charge Nurse & Program
Manager
d. inform the Scholar that CHS & site policies state a Scholar cannot be in a picture
with a patient - CORRECT ANSWERS ✔✔c. remind the Scholar of CHS & site
policies, ensure the picture is deleted from all folders in the phone, & then report the
situation to the Charge Nurse & Program Manager
, If an active Scholar plans to accept employment at a CHS Programs site, what should
the Scholar do?
a. accept employment & request a Leave of Absence from the program
b. accept employment & use correct badge for respective shift
c. deny employment because they are a Scholar
d. inform their site PM for program success story & inquire about any conflict of
interest policies that would prevent continued participation in CHS Programs -
CORRECT ANSWERS ✔✔d. inform their site PM for program success story &
inquire about any conflict of interest policies that would prevent continued
participation in CHS Programs
A Scholar developed a close bond with a patient & would like to stay in touch with
them post discharge. Which of the following actions can the Scholar take?
a. request the patient's social media contact information
b. provide patient contact information only if they ask for it
c. request the patient's phone number
d. wish the patient well & thank them for choosing the site for their place of care -
CORRECT ANSWERS ✔✔d. wish the patient well & thank them for choosing the
site for their place of care
If a Scholar comes to their shift with every component except their uniform polo
shirt, what should they do according to the CHS Policies and Procedures?
a. go home because you cannot perform your shift without your full uniform
