Exam Questions and CORRECT Answers
VIEWING - CORRECT ANSWER - Viewing is a choice, not a requirement.
People should not be made to feel like their
choice to not view is a reflection of how much they loved their family member here on earth.
REGULATIONS - CORRECT ANSWER - Some funeral homes are regulated by their
state agencies and all funeral homes are regulated by several government agencies.
CORONER/M.E. - CORRECT ANSWER - They usually include:
-Accidental deaths
-Homicidal deaths
-Suicidal deaths
-Sudden Deaths
OSHA - OCCUPATIONAL SAFETY HEALTH ASSOCIATION - CORRECT ANSWER -
-the General Rule
-the Hazard Communications Standard
-the Formaldehyde Rule
-the Bloodborne Pathogens Rule
Employers are required to make all
records available to the employees.
FTC - FEDERAL TRADE COMMISSION - CORRECT ANSWER - The Funeral Rule
applies to all funeral
homes in the United States. It says in part:
,• You may not tell a family that their loved one
must embalmed by state or local law when that
is not the case.
• You may not tell a family that embalming is
required when direct cremation or immediate
burial is selected as the final disposition.
• You may not tell the family embalming is
required when a casket is to be closed when
refrigeration is available and when the law does not require it.
• You must disclose the above in writing to a
family on a general price list.
• You may not charge a fee for embalming
unless the law requires it, or prior approval has been given by the authorized person.
• If you cannot reach a family and go ahead and embalm the body you can only charge the
family if the they choose a service that requires embalming. For example, if they choose
cremation and didn't want the body embalmed then you can't charge them for it.
• If you charge for embalming then you must
write on the contract the reason that the charge applies.
AIR TRAY - CORRECT ANSWER - used for casketed remains, only the bottom is made
of wood, top sides and ends are made of heavy grade cardboard.
BURIAL TRANSIT PERMIT - CORRECT ANSWER - a disposition permit which is a
legal document issued by a governmental agency, authorizing
transportation and/or disposition of a dead human body.
COMBINATION CASE - CORRECT ANSWER - a transfer container consisting of a
particle board box with a cardboard cover used to ship a remains in place of a casket or airtray.
,COMMON CARRIER - CORRECT ANSWER - any carrier required by law to convey
passengers or freight without refusal if the approved fare of charge is paid; travels according to a
schedule. (Airlines, Trains)
DEATH CERTIFICATE - CORRECT ANSWER - a legal document containing vital
statistics, deposition and final medical cause of death pertaining to a deceased human body.
HERMETICALLY SEALED - CORRECT ANSWER - airtight, impervious to external
influence; completely sealed by fusion or soldering.
INTERNATIONAL - CORRECT ANSWER - between countries
INTERSTATE - CORRECT ANSWER - between states
INTRASTATE - CORRECT ANSWER - within one state
PRIVATE CARRIER - CORRECT ANSWER - an individual or company who transports
only in particular instances and only for those
they choose to contract with. (Livery, Private Aircraft)
REMOVAL - CORRECT ANSWER - also called a first call or transfer of remains.
Transfer of remains from the place of death to a funeral establishment.
ZIEGLER CASE - CORRECT ANSWER - (liner) a gasket-sealed container which can be
used as an insert into a casket or a separate
shipping container.
CAUSE OF DEATH - CORRECT ANSWER - is what a person died from
Cause of death: Cancer.
, Cause of death: Gunshot wound to the
head.
MANNER OF DEATH - CORRECT ANSWER - is how the person died.
Manner of death: Natural.
Manner: Could be suicide or homicide.
Manner of the death is ALWAYS:
natural, suicide, homicide, accident, or
unknown.
FTC - RULE - CORRECT ANSWER - The FTC rule states that you cannot tell consumers
that state or local law requires embalming if that is not true. If state law does require embalming,
you may tell the family that embalming is required due to specific circumstances.
Not everyone needs to be embalmed if refrigeration is available. Some specific circumstances
when embalming would be encouraged would be if the person has a communicable disease and
the family wishes to have a public viewing and if the deceased needs to travel to another state for
final disposition. The deceased can only be out of refrigeration for up to 6 hours or would need to
be embalmed. We have had circumstances where a person of Jewish religion could not be
embalmed because of religious reasons but still traveled out of state for final disposition and in
this case we used a Ziegler casket and dry ice.
Why should a body be identified by a family representative prior to immediate burial or
cremation? - CORRECT ANSWER - A body should be identified by a family
representative prior to immediate burial or cremation by either personal identification or at the
very least by photograph to insure that the deceased is in fact their loved one and that the funeral
home has the right person, if its possible. If the person is not properly identified it can lead to
other problems such as preparing and filing of the death certificate or the inability to file
insurance claims.
What are universal precautions? - CORRECT ANSWER - Universal precautions is an
approach to infection control to treat all human blood and certain human body fluids as if they
were known to be infectious for HIV, HBV and other bloodborne pathogens.
Universal precautions are proper protection with the use of gloves, masks, and gowns to prevent
the spread of infection through human blood and certain human body fluids. It is an approach to