C
LO
YC
GLYNCO STUDY GUIDE BOP
MIDTERM EXAM QUESTIONS
D
AND CORRECT VERIFIED
U
ANSWERS 100% GUARANTEED
ST
PASS A+ GRADE
,Diversity
Responding to the needs of different cultures and occupational groups,maximizing retention and
productivity
Managing Diversity
Maintain diverse workforce that works together in harmony
The benefits of a diverse workforce
K
Attract highly qualified candidates, retains develop and advances the best talent in the
organization, increases productivity and efficiency, creates an environment that works for
everyone, makes Bureau of Prison and employee of choice, Support BOP mission statement
C
3 Diversity influences our impressions
LO
Make observation, Draw conclusion based on observations, stereotype,meaning you see a
person based upon past experiences, values and attitude
6 strategies for dealing with diversity
YC
Realize the impact of decision and actions, Examine assumption before actions, Treat people as
individuals, Approach diversity as a Win-Win opportunity, No racial profiling, BOP policy-Non
discrimination and standards and of employee conduct
10 qualities of culturally skilled correctional officers
D
Listening
Communication
Comprehension
U
Avoid confrontation
Avoid stereotyping
Avoid rash judgement
ST
Willingness to learn about other cultures
Looks for WIN-WIN
Able to be oneself
Respect other and their opinions
Critical thinking
Intellectually disciplined process of actively applying,analyzing, and evaluating information
gathered by observation,experience, reflection
, 7 virtues of critical thinkers
1. Intellectually honest, well informed, want to get it right,no code of silence
2. Tolerant,flexible,open minded
3. Maturity of judgement-making the right decision at the right time for the right reasons
4. Organized
5. Analytical -awareness analyzing our surroundings and inmates, and evaluating the threat
level of our environment C.O is internally motivated
6. Self-confidence- make rational decisions
7. Inquisitive-proactive
K
Personal competencies
1. Self Awareness
C
LO
2. Self Regulation
YC
D
U
3.Motivation
1. Emotional awareness: knowing internal states, preferences resources
Accurate self- assessment: knowing ones own limit, strengths, and weakness
ST
2. Self control , trustworthiness,consciousness: meets commitment, keep promises and admits
mistakes, adaptability-smoothly handles multiple demands and shifts priorities as needed
3. Achievement drive-strives for improvement, set goals, Commitment your emotional
attachment to an organization. Initiative and optimism-seizes opportunities,not afraid to work
hard ,positive responses to any situation
2 Social Intelligence competencies