WELLNESS EXAM | QUESTIONS AND
CORRECT ANSWERS | CHAMBERLAIN
Sharing Observations (Therapeutic Communication)
- Correct Answer - Nurses make observations by commenting on how
the other person looks, sounds, or acts. Stating observations often helps
a patient communicate without the need for extensive questioning,
focusing, or clarification.
sharing empathy (therapeutic communication)
- Correct Answer - ability to understand & accept another persons
reality, accurately perceive feelings & communicate understanding
sharing humor (therapeutic communication)
- Correct Answer - is an important but often underused resource in
nursing interactions. It is a coping strategy that can reduce anxiety and
promote positive feelings
sharing feelings (therapeutic communication)
- Correct Answer - Acknowledging patients' feelings communicates that
you listened to and understood the emotional aspects of their illness
situation. Help patient's express emotions by making observations,
, acknowledging feelings, encouraging communication, giving permission
to express "negative" feelings, and modeling healthy emotional self-
expression.
using touch (therapeutic communication)
- Correct Answer - is one of the most potent and personal forms of
communication. It expresses concern or caring to establish a feeling of
connection and promote healing. conveys many messages such as
affection, emotional support, encouragement, tenderness, and personal
attention.
Sharing Silence
- Correct Answer - Therapeutic communication: allows time to process,
sort out feelings, etc.
confrontation therapeutic communication
- Correct Answer - When you confront someone in a therapeutic way,
you help the other person become more aware of inconsistencies in his
or her feelings, attitudes, beliefs, and behaviors (Stuart, 2013). This
technique improves patient self-awareness and helps him or her
recognize growth and deal with important issues
Nontherapeutic Communication Techniques
- Correct Answer - Asking personal questions