NACC Exam Questions and Answers 2025
MODULE 01 : PSW Foundations
1. Which one of the following actions would help meet a client’s
self-esteem needs? Page 167
a. encouraging the client to perform self care when able
b. anticipating the needs before the client requests help
c. assisting the client with performance of all activities of daily
living
d. suggesting that a family member perform the care
2. A Registered Nurse with advanced education and who can
prescribe medication is a : page 12
a. dietician c. registered nurse
b. nurse practitioner d. registered practical nurse
3. Mrs. Hillside is discharged from the long-term healthcare facility.
Her medical record is:
a. sent home with her as it is her property
b. permanent and stored in keeping with provincial legislation
c. destroyed, to ensure her confidentiality
d. retained by her family
4. Critical thinking is best described as : page 11
a. a supervisory note
b. a management style
c. an inventory control
d. a creative problem-solving technique
5. A Medical Doctor who prescribe medications and leads the
health care team is a : page 12
a. Physician c. pathologist
b. Surgeon d. cardiologist
6. One of the differences between an RN and a PSW is that only
RNs can : page 13
a. upgrade their skills with continuing education courses
b. provide direct patient care
c. assess, plan, and evaluate nursing care
d. make important observations about their client
7. Knocking and requesting to enter a client’s room supports the
client’s right to : page137
a. Confidentiality c. assistance
b. Privacy d. services
8. During an exchange of information, a message is sent : page 68
a. from the speaker to the receiver
b. from the receiver to the speaker
c. from a speaker to another speaker
d. without feedback
1
, 9. The resident’s unit : page
a. is arranged for staff convenience
b. should always have dim lighting
c. should be as personal and homelike as possible
d. is kept clean by the resident
10. Family and friends help meet the need for : page 175
a. Self-actualization c. safety and security
b. Self-esteem d. love and belonging
11. The Canadian Charter of Right and Freedoms applies
to: (page 130)
a. only adults living in the community
b. everyone except frail elderly on long-term care institutions
c. every Canadian
d. only clients with AIDS
12. Looking at things from another’s point of view is called: page 74
a. Courtesy c. work ethic
b. Empathy d. politeness
13. A PSW’s work is concerned primarily with:
a. Assessment c. care planning
b. Documentation d. implementation
14. To maintain a professional image at work, a PSW should:
a. wear a clean, pressed uniform each day page 15
b. use lightly scented perfume to cover body odour
c. wear fashionable jewelry
d. have their fingernails professionally manicured
15. Messages are sent through : page 70 - 71
a. facial expression and body posture
b. verbal communication
c. touch
d. all of the above
16. Detailed rules that describe how requirements are met under
legislation are : page 131
a. Authorities c. self determination
b. Regulations d. torts
17. If a person is responsible for their actions and bound to give an
explanation, they are considered : page 141
a. Employed c. regulated
b. Accountable d. licensed
18. H.S care is performed : page 197
a. in the morning
b. in the afternoon
c. before dinner
d. before bedtime
2
,19. Which one of the following would be an example of supportive
housing? page 42
a. chronic care c. outreach apartments
b. long term care facility d. hospice care
20. Respecting and guarding personal and private information about
another person refer to : page 14
a. Compassion c. secrecy
b. Confidentiality d. jurisprudence
21. A sender, receiver, a message, and feedback are required for :
a. written communication c. incident reporting page 68
b. closed-ended questioning d. communication
22. Someone who develops menus and special diets is a : page 12
a. Dietician c. social worker
b. registered nurse d. physiotherapist
23. When recording care-related data, all of the following are correct
except : page 218
a. use ink
b. ensure all writing is legible
c. include the time, date, and your initials
d. erase or white out any errors
24. The term ‘STAT’ means : page 197
a. as soon as possible
b. within 2 hours
c. immediately
d. before the end of the shift
25. According to Abraham Maslow, love refers to a powerful emotion
and is most necessary to maintain the human need of : page
175
a. Self-actualization c. survival
b. Self-esteem d. belongingness
26. A resident’s vital signs are : page 230
a. plotted or recorded on the flow sheets
b. confidential
c. always recorded daily
d. both a and b
27. Subjective symptoms are : page 207
a. felt and described only by the client
b. observed by the PSW
c. difficult to recognize
d. related only to what the doctor determines
3
, 28. If you make a mistake when caring for a resident, you should :
page 141
a. Try to fix the mistake before anyone finds out about it
b. Blame it on the person who was helping you
c. Admit the mistake at once
d. Report the mistake only if it caused the resident serious harm
29. Health care that provides for a short stay (usually a day or a
week) and is intended to diagnose and treat an immediate health
issue is : page 35
a. Chronic c. Hospice
b. Palliative d. Acute
30. Professionalism involves : page 14
a. Discussing a problem you have with a client in a cafeteria
b. Reporting to the nurse in charge each time you leave the
unit
c. Waiting for someone else to answer the call-bell
d. Removing the call bell of a resident who is always ringing it
31. Which one of the following is responsible for the development
and administration of their own health care insurance plan?
a. Province c. Territory page 25
b. Municipality d. Both a and c
32. Gender-related comments about an individual’s physical
characteristics or mannerisms including unwelcome physical
contact, offensive remarks, or innuendoes would be violations
of the : page 130
a. Regulated Health Protectors Act
b. Human Rights Code
c. Federal Health Act
d. Health Disciplines Act
33. According to Maslow, oxygen, water and food are : page 175
a. Safety and security needs
b. Physiological needs
c. Self-esteem needs
d. Self-actualization needs
34. Which one of the following is not considered a physiological
need? page 175
a. Oxygen c. Safety
b. Food d. Rest
35. The state of feeling worthy, valued, and respected is : page 16
a. Compassion c. Assertiveness
b. Dignity d. Aggression
4
MODULE 01 : PSW Foundations
1. Which one of the following actions would help meet a client’s
self-esteem needs? Page 167
a. encouraging the client to perform self care when able
b. anticipating the needs before the client requests help
c. assisting the client with performance of all activities of daily
living
d. suggesting that a family member perform the care
2. A Registered Nurse with advanced education and who can
prescribe medication is a : page 12
a. dietician c. registered nurse
b. nurse practitioner d. registered practical nurse
3. Mrs. Hillside is discharged from the long-term healthcare facility.
Her medical record is:
a. sent home with her as it is her property
b. permanent and stored in keeping with provincial legislation
c. destroyed, to ensure her confidentiality
d. retained by her family
4. Critical thinking is best described as : page 11
a. a supervisory note
b. a management style
c. an inventory control
d. a creative problem-solving technique
5. A Medical Doctor who prescribe medications and leads the
health care team is a : page 12
a. Physician c. pathologist
b. Surgeon d. cardiologist
6. One of the differences between an RN and a PSW is that only
RNs can : page 13
a. upgrade their skills with continuing education courses
b. provide direct patient care
c. assess, plan, and evaluate nursing care
d. make important observations about their client
7. Knocking and requesting to enter a client’s room supports the
client’s right to : page137
a. Confidentiality c. assistance
b. Privacy d. services
8. During an exchange of information, a message is sent : page 68
a. from the speaker to the receiver
b. from the receiver to the speaker
c. from a speaker to another speaker
d. without feedback
1
, 9. The resident’s unit : page
a. is arranged for staff convenience
b. should always have dim lighting
c. should be as personal and homelike as possible
d. is kept clean by the resident
10. Family and friends help meet the need for : page 175
a. Self-actualization c. safety and security
b. Self-esteem d. love and belonging
11. The Canadian Charter of Right and Freedoms applies
to: (page 130)
a. only adults living in the community
b. everyone except frail elderly on long-term care institutions
c. every Canadian
d. only clients with AIDS
12. Looking at things from another’s point of view is called: page 74
a. Courtesy c. work ethic
b. Empathy d. politeness
13. A PSW’s work is concerned primarily with:
a. Assessment c. care planning
b. Documentation d. implementation
14. To maintain a professional image at work, a PSW should:
a. wear a clean, pressed uniform each day page 15
b. use lightly scented perfume to cover body odour
c. wear fashionable jewelry
d. have their fingernails professionally manicured
15. Messages are sent through : page 70 - 71
a. facial expression and body posture
b. verbal communication
c. touch
d. all of the above
16. Detailed rules that describe how requirements are met under
legislation are : page 131
a. Authorities c. self determination
b. Regulations d. torts
17. If a person is responsible for their actions and bound to give an
explanation, they are considered : page 141
a. Employed c. regulated
b. Accountable d. licensed
18. H.S care is performed : page 197
a. in the morning
b. in the afternoon
c. before dinner
d. before bedtime
2
,19. Which one of the following would be an example of supportive
housing? page 42
a. chronic care c. outreach apartments
b. long term care facility d. hospice care
20. Respecting and guarding personal and private information about
another person refer to : page 14
a. Compassion c. secrecy
b. Confidentiality d. jurisprudence
21. A sender, receiver, a message, and feedback are required for :
a. written communication c. incident reporting page 68
b. closed-ended questioning d. communication
22. Someone who develops menus and special diets is a : page 12
a. Dietician c. social worker
b. registered nurse d. physiotherapist
23. When recording care-related data, all of the following are correct
except : page 218
a. use ink
b. ensure all writing is legible
c. include the time, date, and your initials
d. erase or white out any errors
24. The term ‘STAT’ means : page 197
a. as soon as possible
b. within 2 hours
c. immediately
d. before the end of the shift
25. According to Abraham Maslow, love refers to a powerful emotion
and is most necessary to maintain the human need of : page
175
a. Self-actualization c. survival
b. Self-esteem d. belongingness
26. A resident’s vital signs are : page 230
a. plotted or recorded on the flow sheets
b. confidential
c. always recorded daily
d. both a and b
27. Subjective symptoms are : page 207
a. felt and described only by the client
b. observed by the PSW
c. difficult to recognize
d. related only to what the doctor determines
3
, 28. If you make a mistake when caring for a resident, you should :
page 141
a. Try to fix the mistake before anyone finds out about it
b. Blame it on the person who was helping you
c. Admit the mistake at once
d. Report the mistake only if it caused the resident serious harm
29. Health care that provides for a short stay (usually a day or a
week) and is intended to diagnose and treat an immediate health
issue is : page 35
a. Chronic c. Hospice
b. Palliative d. Acute
30. Professionalism involves : page 14
a. Discussing a problem you have with a client in a cafeteria
b. Reporting to the nurse in charge each time you leave the
unit
c. Waiting for someone else to answer the call-bell
d. Removing the call bell of a resident who is always ringing it
31. Which one of the following is responsible for the development
and administration of their own health care insurance plan?
a. Province c. Territory page 25
b. Municipality d. Both a and c
32. Gender-related comments about an individual’s physical
characteristics or mannerisms including unwelcome physical
contact, offensive remarks, or innuendoes would be violations
of the : page 130
a. Regulated Health Protectors Act
b. Human Rights Code
c. Federal Health Act
d. Health Disciplines Act
33. According to Maslow, oxygen, water and food are : page 175
a. Safety and security needs
b. Physiological needs
c. Self-esteem needs
d. Self-actualization needs
34. Which one of the following is not considered a physiological
need? page 175
a. Oxygen c. Safety
b. Food d. Rest
35. The state of feeling worthy, valued, and respected is : page 16
a. Compassion c. Assertiveness
b. Dignity d. Aggression
4
