20242025 100% Correct Answers (Graded A+) Must
Pass!!
Which of the following is a benefit of fast zoning for our customers and our associates? - A. Keeps PI
Accurate
B. More Efficient
C. Easier to find products for associates and customers?
D. All of the listed answers are correct.
Correct Answer: D
How do we provide Every Day Low Price (EDLP) to our customers? - By ensuring we do our part to
maintain Every Day Low Cost (EDLC).
Which of the following can contribute to increased shrink? - Forgetting to check on BOB and LISA
Which of the following means being aware of your surroundings and what customers are doing? -
Working with "eyes up"
Which of the following is the proper order for effective communication? - Listen, think, then speak.
Whenever a Rollback topper is on an item, which of the following must also be present? - Was Card
Which of the following is the second step of communication? - Think
Which of the following is a possible result of reporting mislabeled merchandise? - Decreased Shrink
Items placed at what level have the greatest chance to sell? - Eye Level
What is the recommended selling approach? - Trusted Advisor