Module 2- Communication Question and
answers correctly solved
Rapport - correct answer Building trust, a mutual affinity for each other and a
personal connection where the individual believes you truly care about them.
Investigation - correct answer Gathering and understanding relevant
information.
Planning - correct answer Collaborating on establishing goals and developing
appropriate interventions.
Action - correct answer Implementation of any intervention, coupled with
appropriate instruction and coaching, and feedback.
True/False: Gathering behavioral information on readiness to change and
decisional balance should follow after completing a health-risk assessment on
an individual - correct answer False
What are the 3 kinds of communication? - correct answer -The words we use
which only conveys factual information.
-Non-verbal (i.e., body language, gestures, expressions).
-Voice tonality (e.g., volume, pitch, speed).
What are the 6 effective ways of communication? - correct answer 1 The
Communicator
2 Message being communicated and its purpose
3 The Receiver
, 4 Medium/Channel through which communication occurs (Spokane, written,
email)
5 Effect of the Communication upon Receiver
6 Intended Outcome (consequences) of the Communication
What are the Seven C's to effective communication? - correct answer - Clear
and Concise
- Correct and Coherent
- Complete and Concrete
- Courteous
One of the most overlooked and undervalued components of communication
between 2 people is the actual message being communicated - correct
answer False
What are the three styles to how people communicate with each other? -
correct answer Collaborative, Informative, and directive
Collaborative - correct answer This style is used more frequently during the
rapport and investigation phases, and involves more listening (to challenges)
than talking. The goal of aim of this style is to probe and uncover the true
psycho-emotional impact of the challenges one faces without judgment.
What is the goal of collaborative style? - correct answer To probe and
uncover the true psycho-emotional impact of the challenges one faces without
judgment.
Collaborative: Supportive - correct answer Spending more time listening,
fostering sense fo self-efficacy and empowerment by emphasizing individual's
strengths and accomplishments through praise, compliments and admiration.
answers correctly solved
Rapport - correct answer Building trust, a mutual affinity for each other and a
personal connection where the individual believes you truly care about them.
Investigation - correct answer Gathering and understanding relevant
information.
Planning - correct answer Collaborating on establishing goals and developing
appropriate interventions.
Action - correct answer Implementation of any intervention, coupled with
appropriate instruction and coaching, and feedback.
True/False: Gathering behavioral information on readiness to change and
decisional balance should follow after completing a health-risk assessment on
an individual - correct answer False
What are the 3 kinds of communication? - correct answer -The words we use
which only conveys factual information.
-Non-verbal (i.e., body language, gestures, expressions).
-Voice tonality (e.g., volume, pitch, speed).
What are the 6 effective ways of communication? - correct answer 1 The
Communicator
2 Message being communicated and its purpose
3 The Receiver
, 4 Medium/Channel through which communication occurs (Spokane, written,
email)
5 Effect of the Communication upon Receiver
6 Intended Outcome (consequences) of the Communication
What are the Seven C's to effective communication? - correct answer - Clear
and Concise
- Correct and Coherent
- Complete and Concrete
- Courteous
One of the most overlooked and undervalued components of communication
between 2 people is the actual message being communicated - correct
answer False
What are the three styles to how people communicate with each other? -
correct answer Collaborative, Informative, and directive
Collaborative - correct answer This style is used more frequently during the
rapport and investigation phases, and involves more listening (to challenges)
than talking. The goal of aim of this style is to probe and uncover the true
psycho-emotional impact of the challenges one faces without judgment.
What is the goal of collaborative style? - correct answer To probe and
uncover the true psycho-emotional impact of the challenges one faces without
judgment.
Collaborative: Supportive - correct answer Spending more time listening,
fostering sense fo self-efficacy and empowerment by emphasizing individual's
strengths and accomplishments through praise, compliments and admiration.
