Gamble 1
WGU D549 Task 1|Latest 2025 Update with complete solution
D549
12/03/2024
Emerging trends and access to care
A. Telehealth is an evolving trend that is relevant to achieving the organizational goals
for Fielder Medical Center. Telehealth will help the organization goals because it can
allow for communication and collaboration to be established between larger facilities
like Cedar Bend Hospital. Telehealth also meets the organizational goals of
implementing virtual care services and allowing access to care through technology.
A1. Telehealth relates to the organizational goals because it will improve patient
communications. Telehealth reminders can be sent out ensuring patients are up to date on
needed appointments. These notifications can be sent via phone, e-mail, or text.
Telehealth system allows for patients to interact with providers remotely. Telehealth
removes geographical barriers allowing patients to access care from anywhere. Patients
will be able to use telehealth on tablets computers and phones this will implement virtual
care services for the facility.
A2. The two challenges that healthcare administrators may encounter while trying to
incorporate the evolving trend of telehealth are lack of support from staff members and
unreliable Internet access due to the rural area. The challenge with training staff to
incorporate telehealth is that some staff may feel overwhelmed with learning the new
system. Establishing training sessions for staff members may also cause a delay in
workflow resulting in longer waiting times for patients. Challenges with having
, Gamble 2
unreliable Internet services while incorporating telehealth are disruptive communication
between patients and providers, loss of sensitive medical information, pixelated videos,
and poor service quality.
A2A. The solution for unreliable Internet would be to advocate for increased funding to
bridge the digital divide in rural areas. Increase funding will help the provider invest in
technology upgrades. These upgrades can help expand the facilities reach to underserved
populations and establish services in rural areas with limited access. To combat the lack
of support from staff members, healthcare administrators can provide comprehensive
training while communicating the importance and benefits that telehealth has for patients
and the facility. Conducting training programs while offering ongoing support will help
staff easily adopt the telehealth program. Administrators should encourage an open line
of communication for staff members that have difficulties with the new services. In depth
training will build confidence and allow staff members to flourish in telehealth.
A3. One ethical consideration that comes with telehealth is lack of privacy and
confidentiality. Not implementing security protocols and inappropriately using telehealth
services could cause patient information to become breached. If patient information has
been leaked or hacked it is the duty of the organization to immediately report the breach
and to notify any patients affected. The organization may want to hide the breach of
information due to the consequences. Hiding a breach can cause patients to mistrust the
organization, soil their reputation, and cause legal action to be pursued.
B1. According to the manuscript traveling towards disease, transportation barriers are a
significant barrier to healthcare access (Syed, Gerber, & Sharp, 2014). The first example
of how telehealth can influence decision making is by eliminating any transportation
WGU D549 Task 1|Latest 2025 Update with complete solution
D549
12/03/2024
Emerging trends and access to care
A. Telehealth is an evolving trend that is relevant to achieving the organizational goals
for Fielder Medical Center. Telehealth will help the organization goals because it can
allow for communication and collaboration to be established between larger facilities
like Cedar Bend Hospital. Telehealth also meets the organizational goals of
implementing virtual care services and allowing access to care through technology.
A1. Telehealth relates to the organizational goals because it will improve patient
communications. Telehealth reminders can be sent out ensuring patients are up to date on
needed appointments. These notifications can be sent via phone, e-mail, or text.
Telehealth system allows for patients to interact with providers remotely. Telehealth
removes geographical barriers allowing patients to access care from anywhere. Patients
will be able to use telehealth on tablets computers and phones this will implement virtual
care services for the facility.
A2. The two challenges that healthcare administrators may encounter while trying to
incorporate the evolving trend of telehealth are lack of support from staff members and
unreliable Internet access due to the rural area. The challenge with training staff to
incorporate telehealth is that some staff may feel overwhelmed with learning the new
system. Establishing training sessions for staff members may also cause a delay in
workflow resulting in longer waiting times for patients. Challenges with having
, Gamble 2
unreliable Internet services while incorporating telehealth are disruptive communication
between patients and providers, loss of sensitive medical information, pixelated videos,
and poor service quality.
A2A. The solution for unreliable Internet would be to advocate for increased funding to
bridge the digital divide in rural areas. Increase funding will help the provider invest in
technology upgrades. These upgrades can help expand the facilities reach to underserved
populations and establish services in rural areas with limited access. To combat the lack
of support from staff members, healthcare administrators can provide comprehensive
training while communicating the importance and benefits that telehealth has for patients
and the facility. Conducting training programs while offering ongoing support will help
staff easily adopt the telehealth program. Administrators should encourage an open line
of communication for staff members that have difficulties with the new services. In depth
training will build confidence and allow staff members to flourish in telehealth.
A3. One ethical consideration that comes with telehealth is lack of privacy and
confidentiality. Not implementing security protocols and inappropriately using telehealth
services could cause patient information to become breached. If patient information has
been leaked or hacked it is the duty of the organization to immediately report the breach
and to notify any patients affected. The organization may want to hide the breach of
information due to the consequences. Hiding a breach can cause patients to mistrust the
organization, soil their reputation, and cause legal action to be pursued.
B1. According to the manuscript traveling towards disease, transportation barriers are a
significant barrier to healthcare access (Syed, Gerber, & Sharp, 2014). The first example
of how telehealth can influence decision making is by eliminating any transportation
