1 Effective Leadership and Management in Nursing
COMPLETE TEST BANK-
Effective Leadership and Management in Nursing
by Eleanor Sullivan
9TH EDITION
,2 Effective Leadership and Management in Nursing
PART I: UNDERSTANDING NURSING MANAGEMENT AND
ORGANIZATIONS _________________________________________________________ 4
Chapter 1 Introducing Nursing Management ____________________________________________ 4
Chapter 2 Designing Organizations ___________________________________________________ 26
Chapter 3 Delivering Nursing Care____________________________________________________ 47
Chapter 4 Leading, Managing, Following ______________________________________________ 70
Chapter 5 Initiating And Managing Change ____________________________________________ 92
Chapter 6 Managing And Improving Quality ___________________________________________ 115
Chapter 7 Understanding Legal And Ethical Issues ______________________________________ 138
Chapter 8 Understanding Power And Politics __________________________________________ 151
PART 2: LEARNING KEY SKILLS IN NURSING MANAGEMENT ______ 172
Chapter 9 Thinking Critically, Making Decisions, Solving Problems _________________________ 172
Chapter 10 Communicating Effectively _______________________________________________ 195
Chapter 16 Recruiting And Selecting Staff ____________________________________________ 218
Chapter 17 Staffing And Scheduling _________________________________________________ 240
Chapter 18 Motivating And Developing Staff __________________________________________ 260
Chapter 19 Evaluating Staff Performance _____________________________________________ 283
Chapter 11 Delegating Successfully __________________________________________________ 328
Chapter 12 Building And Managing Teams ____________________________________________ 352
Chapter 13 Handling Conflict _______________________________________________________ 375
Chapter 14 Managing Time ________________________________________________________ 398
PART 3: MANAGING RESOURCES ____________________________________ 422
Chapter 15 Budgeting And Managing Fiscal Resources __________________________________ 422
Chapter 22 Dealing With Disruptive Staff Problems _____________________________________ 466
Chapter 23 Preparing For Emergencies _______________________________________________ 488
Chapter 24 Preventing Workplace Violence ___________________________________________ 509
Chapter 25 Handling Collective Bargaining Issues ______________________________________ 531
PART 4: TAKING CARE OF YOURSELF _______________________________ 552
Chapter 26 Managing Stress _______________________________________________________ 552
,3 Effective Leadership and Management in Nursing
Chapter 27 Advancing Your Career __________________________________________________ 574
PART 5: LOOKING TO THE FUTURE __________________________________ 595
28. Imagining The Future __________________________________________________________ 595
, 4 Effective Leadership and Management in Nursing
TEST BANK FOR
EFFECTIVE LEADERSHIP AND MANAGEMENT IN NURSING, 9TH EDITION, ELEANOR
J. SULLIVAN
Effective Leadership & Management In Nursing, 9e (Sullivan)
PART I: UNDERSTANDING NURSING MANAGEMENT AND
ORGANIZATIONS
Chapter 1 Introducing Nursing Management
1) A Nurse Manager Is Participating In The Healthcare Organization's Strategic Planning
Committee. Which Factor Is The Primary Driving Force And Controlling Factor In New Initiatives This
Committee Might Recommend?
1. Cost Of Care
2. Access To Care
3. Availability Of Care
4. Quality Of Care Answer: 1
Explanation: 1. While All Of The Options Given Are Driving Forces In Today's Healthcare Environment,
The Cost Of Providing Care Is Still The Primary Issue. Cost Of Care Controls Access, Availability, And
Quality.
2. Access To Care Is Controlled By The Ability To Pay.
3. Care Will Not Be Available If It Cannot Be Funded.
4. Healthcare Providers Do Not Like To Correlate Quality With Cost, But The Economic Reality Is
That Quality Care Must Also Be Funded Care.
Cognitive Level: Applying
Client Need: Safe Effective Care Environment Client Need Sub: Management Of Care
Nursing/Int Conc: Nursing Process: Evaluation/Leadership
Learning Outcome: 1-1: Explain Changes To Healthcare Over The Past Decade, Including Those Resulting
From Implementation Of The Affordable Care Act; Demands To Reduce Errors And Improve Patient
Safety; And Evolving Medical And Communication Technology.
COMPLETE TEST BANK-
Effective Leadership and Management in Nursing
by Eleanor Sullivan
9TH EDITION
,2 Effective Leadership and Management in Nursing
PART I: UNDERSTANDING NURSING MANAGEMENT AND
ORGANIZATIONS _________________________________________________________ 4
Chapter 1 Introducing Nursing Management ____________________________________________ 4
Chapter 2 Designing Organizations ___________________________________________________ 26
Chapter 3 Delivering Nursing Care____________________________________________________ 47
Chapter 4 Leading, Managing, Following ______________________________________________ 70
Chapter 5 Initiating And Managing Change ____________________________________________ 92
Chapter 6 Managing And Improving Quality ___________________________________________ 115
Chapter 7 Understanding Legal And Ethical Issues ______________________________________ 138
Chapter 8 Understanding Power And Politics __________________________________________ 151
PART 2: LEARNING KEY SKILLS IN NURSING MANAGEMENT ______ 172
Chapter 9 Thinking Critically, Making Decisions, Solving Problems _________________________ 172
Chapter 10 Communicating Effectively _______________________________________________ 195
Chapter 16 Recruiting And Selecting Staff ____________________________________________ 218
Chapter 17 Staffing And Scheduling _________________________________________________ 240
Chapter 18 Motivating And Developing Staff __________________________________________ 260
Chapter 19 Evaluating Staff Performance _____________________________________________ 283
Chapter 11 Delegating Successfully __________________________________________________ 328
Chapter 12 Building And Managing Teams ____________________________________________ 352
Chapter 13 Handling Conflict _______________________________________________________ 375
Chapter 14 Managing Time ________________________________________________________ 398
PART 3: MANAGING RESOURCES ____________________________________ 422
Chapter 15 Budgeting And Managing Fiscal Resources __________________________________ 422
Chapter 22 Dealing With Disruptive Staff Problems _____________________________________ 466
Chapter 23 Preparing For Emergencies _______________________________________________ 488
Chapter 24 Preventing Workplace Violence ___________________________________________ 509
Chapter 25 Handling Collective Bargaining Issues ______________________________________ 531
PART 4: TAKING CARE OF YOURSELF _______________________________ 552
Chapter 26 Managing Stress _______________________________________________________ 552
,3 Effective Leadership and Management in Nursing
Chapter 27 Advancing Your Career __________________________________________________ 574
PART 5: LOOKING TO THE FUTURE __________________________________ 595
28. Imagining The Future __________________________________________________________ 595
, 4 Effective Leadership and Management in Nursing
TEST BANK FOR
EFFECTIVE LEADERSHIP AND MANAGEMENT IN NURSING, 9TH EDITION, ELEANOR
J. SULLIVAN
Effective Leadership & Management In Nursing, 9e (Sullivan)
PART I: UNDERSTANDING NURSING MANAGEMENT AND
ORGANIZATIONS
Chapter 1 Introducing Nursing Management
1) A Nurse Manager Is Participating In The Healthcare Organization's Strategic Planning
Committee. Which Factor Is The Primary Driving Force And Controlling Factor In New Initiatives This
Committee Might Recommend?
1. Cost Of Care
2. Access To Care
3. Availability Of Care
4. Quality Of Care Answer: 1
Explanation: 1. While All Of The Options Given Are Driving Forces In Today's Healthcare Environment,
The Cost Of Providing Care Is Still The Primary Issue. Cost Of Care Controls Access, Availability, And
Quality.
2. Access To Care Is Controlled By The Ability To Pay.
3. Care Will Not Be Available If It Cannot Be Funded.
4. Healthcare Providers Do Not Like To Correlate Quality With Cost, But The Economic Reality Is
That Quality Care Must Also Be Funded Care.
Cognitive Level: Applying
Client Need: Safe Effective Care Environment Client Need Sub: Management Of Care
Nursing/Int Conc: Nursing Process: Evaluation/Leadership
Learning Outcome: 1-1: Explain Changes To Healthcare Over The Past Decade, Including Those Resulting
From Implementation Of The Affordable Care Act; Demands To Reduce Errors And Improve Patient
Safety; And Evolving Medical And Communication Technology.
