BUSMHR 3200: Power and Influence
UPDATED ACTUAL Exam Questions and
CORRECT Answers
Power - CORRECT ANSWER - - the discretion and the means to enforce your will over
others
- about influencing others. The more influence you have, the more powerful you are, and vice
versa
What are the 5 bases of power? - CORRECT ANSWER - 1. Legitimate
2. Reward
3. Coercive
4. Expert
5. Referent
What is legitimate power? - CORRECT ANSWER - - obtain compliance/influence
because of formal authority (e.g. formal position)
What is reward power? - CORRECT ANSWER - - obtained compliance with promised or
actual rewards
What is coercive power? - CORRECT ANSWER - - obtaining compliance through
threatened or actual punishment
What is expert power? - CORRECT ANSWER - - obtaining compliance through one's
valued knowledge or information
What is referent power? - CORRECT ANSWER - - when one's personal characteristics
and social relationships become the reason for compliance (e.g. identification, charisma,
reputation, network of relationships)
, Position Power - CORRECT ANSWER - FORMAL
- power associated with a job or position
Personal Power - CORRECT ANSWER - INFORMAL
- power independent of job or position
What is included within position power? - CORRECT ANSWER - - legitimate power
- reward power
- coercive power
What is included within personal power? - CORRECT ANSWER - -expert power
- referent power
Resposes to Power: Commitment - CORRECT ANSWER - - those who are committed
often go above and beyond to ensure its success
Responses to Power: Compliance - CORRECT ANSWER - - those who comply do only
what is expected, nothing more
- they exert no extra effort and provide no extra input
Responses to Power: Resistance - CORRECT ANSWER - - resist the influence attempt by
not complying
- unproductive arguing or outright rejection
How do the bases of power relate to individual reactions/outcomes of power? - CORRECT
ANSWER - - legitimate power may be expressed either positively or negatively
** Positive Legitimate Power focuses constructively on job performance
**Negative Legitimate power tends to be threatening and demeaning to those being influenced
UPDATED ACTUAL Exam Questions and
CORRECT Answers
Power - CORRECT ANSWER - - the discretion and the means to enforce your will over
others
- about influencing others. The more influence you have, the more powerful you are, and vice
versa
What are the 5 bases of power? - CORRECT ANSWER - 1. Legitimate
2. Reward
3. Coercive
4. Expert
5. Referent
What is legitimate power? - CORRECT ANSWER - - obtain compliance/influence
because of formal authority (e.g. formal position)
What is reward power? - CORRECT ANSWER - - obtained compliance with promised or
actual rewards
What is coercive power? - CORRECT ANSWER - - obtaining compliance through
threatened or actual punishment
What is expert power? - CORRECT ANSWER - - obtaining compliance through one's
valued knowledge or information
What is referent power? - CORRECT ANSWER - - when one's personal characteristics
and social relationships become the reason for compliance (e.g. identification, charisma,
reputation, network of relationships)
, Position Power - CORRECT ANSWER - FORMAL
- power associated with a job or position
Personal Power - CORRECT ANSWER - INFORMAL
- power independent of job or position
What is included within position power? - CORRECT ANSWER - - legitimate power
- reward power
- coercive power
What is included within personal power? - CORRECT ANSWER - -expert power
- referent power
Resposes to Power: Commitment - CORRECT ANSWER - - those who are committed
often go above and beyond to ensure its success
Responses to Power: Compliance - CORRECT ANSWER - - those who comply do only
what is expected, nothing more
- they exert no extra effort and provide no extra input
Responses to Power: Resistance - CORRECT ANSWER - - resist the influence attempt by
not complying
- unproductive arguing or outright rejection
How do the bases of power relate to individual reactions/outcomes of power? - CORRECT
ANSWER - - legitimate power may be expressed either positively or negatively
** Positive Legitimate Power focuses constructively on job performance
**Negative Legitimate power tends to be threatening and demeaning to those being influenced
